Customer Service Problems @customerserviceproblems - Tumblr Blog

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If my register says “12 items or fewer,” you and your full ass cart better keep fucking walking. Oh, you don’t like that I’m counting your items? Trust me, I’m not doing it for me. I’m doing it because there may be nobody behind you now, but every white lady named Karen within ten miles is about to walk up in the next 30 seconds and guess who they’re gonna hate for holding up the line? I’ll give you a hint, it’s not gonna be you.

Preach!! 🙌🏻🙌🏻🙌🏻🙌🏻

oh and one man literally asked if he could have cash from my register. I ask if he got cash back cuz i get confused sometimes and he says no he just wants a few dollars. At least he's honest lol

Haha!

How was work? Let us know in the submit box!

#cashier #retail #problems #customer service

Good changes

My first and second retail jobs were some of the worst jobs I have EVER had. My customers were cruel and entitled, and my closest coworkers and managers hated me for no good reason (they were conservatives and they could tell I'm a leftist from the Everything about me even though I didn't say that and I actively tried to get along with everyone). I was fired from the first job and nearly fired from the second one (I quit when they threatened me). I swore I wasn't ever going to work retail again, even if I was desperate.

Flash forward to now, March 2019. I didn't have a job for most of last summer, and when one FINALLY called me back I took it. The pay is better than crap, and I had/have friends who work(ed) there. I was told that it was a good place to work (as long as I wasn't trans, which I'm pretty sure I'm not, or at least I haven't figured it out enough that anyone can tell).

My managers are kind and helpful to me (they're a little shitty to at least one and probably more of my coworkers but I'm poor enough I can't afford to rock the boat much let alone quit a job to make a statement, so I just try to lead by example and be very obvious in front of my managers so they know their shit won't fly with me). My coworkers are FABULOUS, and we even hang out outside of work for fun sometimes. This is the second highest paying job I have ever had. I'm pretty happy here.

I actually ENJOY cashiering here, despite the occasional entitled and rude customer (who are WAY fewer and far between here than at my other jobs 🙄).

Not sure if you accept partially negative and partially positive posts because this seems mostly like a blog for venting, but I can't access the links because I'm on mobile ¯\_(ツ)_/¯

Impatient customers suck :(

I work at a store that has cashiers take balloon orders, we basically have to step away from our register, regardless of a line, and blow them up. Usually if the manager is there and the line isnt too long they’ll just do it themselves or some other worker. However, there were already two lanes open when I get an order for 16 balloons, that i have to blow up one by one after looking for them might I add. (Personally, I enjoy blowing up balloons and looking for them for some reason so it doesn’t bother me having to do so.) So while i have a line and so does the other person, I have to step away because this customer has waited in line like everyone else.

I guess because it took me too long and the lady had already put her stuff on the belt, she decides that I’m taking too long and that shes too lazy to move the stuff back into her cart. Basically she just walks out of the store with everything still there. So now I have a full cart of stuff - including FROZEN foods - to put away while I still have a line to check out. Which these customers cant check out until I move all the unwanted stuff off my belt.

What did I do to deserve this?? I already have to do heavy recovery in the aisles because the customers mess it up in minutes, now I have to restock a cart load of stuff because I was helping a customer??

Theres a male customer at my work that brings certain associates chocolate and were advised not to accept or eat it

Definitely creepy!

A fun story

So tonight at work, I had these teenage girls throwing and bouncing a ball, and I told them that they needed to stop or they’d be kicked out right? So they left and I thought that was that. But then they came back and asked me if I would fake kicking them out of the store? They were doing it for a dare, so I got to pretend kick them out, and it made my night! My last day is on Saturday (7/20), so it was kind of nice that I got to do something fun. I also got to pet a dog, so that was nice.

I know most stories submitted are negative ones, and I know I share my bad days too, but I wanted to spread a little positivity!

#they laughed when i was like #you were doing that on purpose???#it was fun #submission

apparently i can’t shit at work

most of my managers are chill but there is one thats new and just has a stick up her ass. she flips her lid every time i leave my register for anything even if i’m told to do it. bringing cold stuff back to the cold section? getting receipt paper? putting reshops in customer service? fuckin peeing? she has a fit. yesterday I really needed to go to the br at abt 10:30 am so im trynna wait till i dont have a line (which doesnt happen) so at abt 11am i put in the code that sends a br request to the manager. i still have lines, and 11:30 rolls around and the manager hasn’t done anything to let me go. I have to go so bad i feel nauseous. At abt quarter to noon i finally have no one in my line and go to the bathroom. im in there for maybe 2 minutes or so and they call my name over the loudspeaker. i roll my eyes go back to work. Go throughout the day blah blah. My second and last break is (supposed) to be at four pm but five rolls around and i still havent had it so i go to the customer service desk and do a claims sheet bc a product was broken or whatever and i offhandedly say “i wonder when my break is it feels like it should have already happened” so the associate looks it up and i was supposed to go at four. she’s higher up than me and says “oh just go it’ll be fine” so i do. The second the timer rings for my fifteen to be over i get called over the loudspeaker. like, really? I come up and she says “we need to talk” and im like o my fuckin god. she then claims i left my register for thirty minutes at eleven am????? and that i keep leaving my register and i quote “you cannot leave your register at all without permission. If you enter the bathroom code blah blah blah” like BITCH? im gonna POOP when i wanna POOP and you fuckin ignored my requests at least five times today??? and then she fuckin said “if you wanna succeed at walfart you gotta follow the rules” like BITCH this is a summer job gimme my money and let me leave and second of all where in the rules does it say i cant shit at work like fuck you. All the other managers love me but this one just has a problem with everything i do it’s so annoying

customerserviceproblems

Have you ever had a creepy customer buy you gifts?

I’ve received gelato from the cafe, roses, notes asking me out and a primrose plant from the Garden section.

It creeps me out and i know other cashiers find it flattering.

Has this ever happened to you, and what did you get?

customerserviceproblems

Update; today I had a customer bring me a children’s book about a kitten family and the mother kitten had the same name as me

customerserviceproblems

I had coworker received the strangest things for no reason. Someone brought her some baked squash with their own spoon from home. Jar of salsa they made, homemade burrito, etc.

Looking for admins for this page! Message if interested.

- Emily

Update: I have changed the name of this blog to customerserviceproblems to broaden the topics (and also, because I haven't worked as a cashier for years now)