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Wave goodbye, Ian

Alright, we’ve finally reached the end! Thank you all for reading this. It’s been a real pleasure to write this — and to see the notes coming in as people read through the whole thing this weekend. (Also, glad to know it still works when you read it backwards. You know who you are.)

If you’ve enjoyed this, and particularly the more analytical moments like the “Aqualung” close listen, the Thick as a Brick stuff, the bit about “Only Solitaire” and the Stormwatch post, might I suggest you may also enjoy Circus of Heaven: my blog about the history of progressive rock? It’s in its infancy — I’m only two posts deep. But it’ll resume very soon and be fairly similar in tone and content to what I’ve been up to here. The best way to know when I’ve written something there would be to follow my Tumblr, where I’ll be posting everything that goes up on that site. I also use that Tumblr to review stuff — namely absolutely everything I watch, read and listen to. I’m completely pathological. If you’d rather know when I write something big without being bombarded by podcast reviews, you can follow me on Twitter, @MJRParsons, where I’m a bit quieter but still link my own work. A final plug for the Canadians among you: you may enjoy the classic prog web radio station I somehow got to make at my real job. Apologies to the rest of you; it’s not available outside of Canada for licensing reasons.

If there’s one thing I’ve learned this week, it’s that a Grand Unified Theory of Jethro Tull is well outside of my grasp. Now and then, I catch a tantalizing notion that seems like the crucial connection. But inevitably it flutters away, leaving the Jethro Tull corpus a pile of allusions, implications and maddening contradictions scattered at my feet. Nonetheless, it has been quite clarifying to get my random, half-formed thoughts out into the open. So thank you Hendrik, for giving me a place to bluster and pontificate and say that a concept album from 1972 is somehow about Donald Trump. (And congratulations on week 300 coming up!!!)

What note to end on, then? Sneering perversity? Maybe something from War Child? Sincerity? Heavy Horses?

Let’s compromise. Something simple, yet bittersweet:

Life’s a long song — But the tune ends too soon for us all.

My Call Center Software - 5 Customers Phone Etiquette When Calling A Call Center

Imagine this scenario. You see a certain electronic product---- say, a brand new cell phone--- from a certain store outlet. It looks good and you like it. So you go inside the store, and ask the saleslady about it. The accommodating clerk hands you the cellphone. You subject the device to a cursory testing while inside the store to find out if it functions properly. It does. Satisfied, you make the purchase. Back home, you use the newly-bought cell phone the whole morning when it suddenly conks out. The screen goes blank. No matter what you do, it does not power up. At this point, you have three choices. One, if you are rich, you can simply throw the cellphone into the river and buy a new one. Problem solved. Two, you can bring back the phone to the store outlet and have it replaced or fixed. If you opt for this one, it would entail canceling your scheduled tasks for the day to make the trip. Three, you fume mad over this defective product and angrily call up the cellphone company's help desk. Most customer choose the last option. They dial the company's phone number expecting that someone from the company will respond to their needs. Indeed, someone would take the call. But too often, that someone does not originate from the phone company office. The person at the other end of the line answers from a call center. If you are fuming mad and feel cheated with the product, you tend to dump your anger at the call center agent who answers your call. You rant and shout. You make demands. But remember that if you do this, the customer service representative will most likely hang up the phone. To get the desired results, here are customer's phone etiquette when calling a call center: BE CALM Stay calm and do not shout. Realize that the call center agent did not manufacture the defective cell phone you just purchased. He or she is a lowly employee paid to answer your call. If you come up with ranting disgust, you are just barking at the wrong tree. So remain calm. BE COURTEOUS Before a call center can attend to the nature of your call, he will first ask you certain questions like your name, address, birthday,etc. This is for verification purposes. Call center reporting software or call center management requires this protocol. Don't curse the call center agent. Instead, answer the questions properly. BE SPECIFIC Since you are complaining about a defective cellphone in this instance, kindly state your problem clearly. Give the necessary details like the name the product, model number, name of the store outlet you purchased it from, the date and time, etc. Giving this information will greatly help and speed up the kind of help you need. LISTEN WELL As soon as the call center agent process your issue, he or she will respond appropriately. Listen well. In this particular instance, you bought a defective cellphone and you either want it replaced or repaired. If you want it replaced, he or she will give instructions on how to proceed. If you want it repaired, she will then set the necessary appointment. Whatever it be, it's a good idea to listen well. CONFIRM AND SAY THANK YOU After giving you instructions on how to proceed, kindly confirm what you understand. Most customers simply hang up the phone after hearing the call center agents instruction, not knowing the basic information given to them. They fee lost afterwards. Under these circumstances, customers will have to make a repeat call. This is a waste of time. It would be best if you confirm the instructions given to you before ending the call. You see, this is proper call center management. Say something like, Miss, let me see if I get you correctly.

Benefits of quality call center reporting software.

You have probably heard that some companies are using call tracking software to monitor their marketing efforts and measure ROI. If you are looking to do the same and wondering how all this works, you've come to the right place.What is Call Tracking Software? Call tracking will tell you which marketing methods and advertising campaigns are generating phone calls, and which aren't. If you are investing in online marketing that involves directing people to your website, it's easy to track what works and what is not working with a tool like google analytics. But if your marketing efforts requires potential customers to call a phone number, how do you know which channels are yielding the best results? Thats where call tracking comes in.How does it work? What call tracking software does is give you the capability to instantly and cheaply create local or toll-free phone numbers so that you can monitor and isolate calls coming from your various marketing channels – TV Ads, Pay Per Click, Print, Web Campaigns, Social Media etc. What is neat about this process is that you can assign nicknames, labels and tags to these numbers so that the information you collect can easily be searched and tracked. These numbers can help you track both offline and online marketing efforts more easily. You will be able to tell what makes your phone ring and it will allow you to track, record and analyze the information so you can do more of what works and stop or tweak what is not working.

Compliance need

Compliance is a complicated problem in several sectors and organizations know all also well that there are significant fines and also possible punishments for not meeting the legislations and also laws.

Some major compliance laws in the USA, consisting of the Medical insurance Transportability and also Liability Act (HIPPA), the Control Purposes for Information as well as Related Innovation (COBIT) as well as Sarbanes Oxley Act (SOX), require companies to guarantee certain specifications within their companies, including security of data as well as full disclosure.

Several crucial HIPAA demands consist of workstation safety, gain access to controls, audit controls and also individual or entity verification. HIPAA shields the use and disclosure of client data and guarantees that health care companies have the proper protection actions in position to safeguard person information.

COBIT, which is published by the IT Governance Institute, also offers "an usually appropriate as well as accepted criterion for good IT security and control techniques that provides a referral framework for administration, individuals and IS audit control and safety practitioners." Additionally, SOX is a set of bookkeeping accountability standards for all publicly traded firms in the USA.

Dealing with the company's demands, when checking out conformity needs there are a number of locations that companies focus on and commonly have difficulty abiding by. A little of the problems that companies deal with in conference conformity are:

The following are 5 different means implementing just a single sign-on (SSO) remedy could aid an organization easily meet conformity demands, and business leaders ought to maintain these functions in mind when evaluating an SSO solution so they can obtain the best outcomes and meet their compliance needs.

Frequently, in many companies, particularly in health centers and also in health care settings, workers have a shared account with various other staff members, implying that they all log in with the very same credentials to access the systems and applications they have to do their works.

Several companies are getting rid of shared accounts, however, as a result of not being able to tell which staff member did what while logged in. For conformity factors, organizations need to be able to document what each staff member is doing on the business's network.

To satisfy HIPAA conformity they likewise have to be able to file who the individual is as well as which their role is in the organization. This restricts any common accounts or simultaneous logons. In addition, SOX conformity needs there to be "segregation of responsibilities":

Simply removing common accounts can cause issues because staff members will then need to bear in mind a number of new sets of qualifications for every system or application. A solitary sign-on solution could mitigate this problem, and also make the change from shared accounts to single accounts easier on the business and the staff members.

With an SSO remedy, workers will still just be required to keep in mind a solitary set of credentials, which is one-of-a-kind for each and every employee. This permits the company to get rid of the common account for compliance requirements without substantially interrupting business treatments. Compliance SA can help you with compliance training best practices.

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Small Business Marketing is it Essential

Internet marketing, likewise called Net or digital marketing, entails making use of the Net to promote a business. The goal of online marketing is to spread out understanding concerning a business and also its services or products using the Web.

Online marketing encompasses a selection of different methods, consisting of search engine optimization (SEO), pay-per-click advertising and marketing, track record administration and both social media sites and also material marketing. The majority of companies today use a minimum of among these techniques to advertise themselves

Instead of doing the work with their own, lots of companies look to Online marketing companies to help establish goals, style techniques and run campaigns. Below are 25 Web marketing services that customize their offerings to small businesses.

1 st on the Checklist Promo is a full-service seo company based in Canada. The company focuses on search engine optimization, Search Engine Optimization internet site style and redesign and pay-per-click companies.

1st on the Checklist Promotion focuses on making Websites enhancements so its clients' sites are a lot more obtainable to online search engine and even more appropriate to the searcher.

The firm's search-engine-friendly internet site design and redesign solutions incorporate use renovations plus mobile internet site design to make sure that sites can be effortlessly discovered as well as properly presented throughout all systems, consisting of Computers, laptops, tablets and other mobile devices. Small business seo services are veryimportant.

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A steady rain falls on velvet green terraces, releasing a powerful scent of newly harvested tea. A ripple of voices tumbles down the hillside as a man barks orders.

The tea pickers, all women, many in bare feet, expertly navigate the leech-infested slopes. Balancing hampers on their backs loaded with freshly plucked tea leaves, they descend for their morning tea break.

It could be a scene out of the 19th century, when the estates of the southern Indian state of Kerala were first cultivated on the mist-shrouded highlands of Munnar. Today, the manicured tea terraces sprawl across the landscape.

The verdant bushes grow year round, spilling down the hills to meet the curving roads. The beauty of these gardens belies the hardships of workers, who produce nearly 50 million pounds of tea a year here at the Kanan Devan Hills Plantations Company.

For all the timelessness of the place, there’s a very modern twist — the tea pickers have defied the male hierarchy of trade unions who represent tea workers and stood up for their rights.

Indeed, life on tea estates reflects the economic and social challenges facing women across India.

Female Tea Workers In One Indian State Fight For Their Rights

Photos: Julie McCarthy/NPR

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Three Highlights from Where The Light Is

As much as I would love to spend a day discussing Mayer’s body of work within Where the Light Is or as part of the John Mayer Trio I (unfortunately) don’t have enough time to cover it as much as I’d like. Instead, here are three of my favourites:

John Mayer Trio - Good Love is On the Way (Track 2 of Try!; Where the Light Is, 2008 Live Performance)

“Good Love is On the Way” is such a fun little ditty. It’s a wonderful song to jam out to whether you happen to be proficient in all things musical, or only proficient in the air-guitar arts. It’s another perfect song for a road trip, the kind where you promise yourself that you’ll have the best possible time you can and that you’ll enjoy what life has to offer. Sometimes you need a song that can act as a mindfully encouraging motivator - for me, it is this one, and I wouldn’t have it any other way.

John Mayer - I Don’t Need No Doctor (Ray Charles Cover; Where the Light Is, 2008 Live Performance)

Admittedly I only had three thoughts in my head while I was watching this: 1) I really need to talk about John Mayer’s cover songs more - he’s done many of them over the course of his career - because this one is particularly fantastic. 2) The combination of the trumpet solo + the saxophone solo is gorgeous and it makes me supremely ecstatic every time I hear it. 3) While Charles’ version is jazzy and danceable (and obviously a classic), Mayer’s version pays a faithful homage to the song’s jazzy roots, while also putting an invigorating modern blues-rock twist to it. The end result is undeniably catchy.

John Mayer - In Your Atmosphere (Where the Light Is, 2008 Live Performance)

“In Your Atmosphere” is an openly honest and raw declaration. It has that heart-on-your-sleeve quality, the kind that made us love John Mayer’s music in the first place. It is the type of song that is easy to make tears puddle at the corner of your eyes while you reminisce and reflect on your life. It is the kind of song that can provide comfort or pain or both, depending on your experiences. It is a song that is deeply meaningful and deeply personal both for the person who created it and the person listening to it. It is heartbreaking and heart wrenching and yet we are all the richer for it.

That wraps up my discussion on the Continuum era. The next album I’ll be focusing on is Battle Studies where I’ll be discussing/analysing three of my favourite songs. Another note - The JM week has been extended to Saturday night, so keep an eye out on this space!

Check out the latest South African Budget Speech.

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Homes were famous stars stayed

Have some trip days left this year? Why not go stay in Elizabeth Taylor's previous home?

Famous stars like Taylor, Orson Welles and also John Steinbeck left some attractive real estate in their wake, and also lots of smart new buyers have actually seen the financial investment opportunity in leaving them relatively unblemished.

Nevertheless, remaining in Frank Sinatra's old area may be a lot more intriguing for temporary occupants if they can make use of the initial sound system. And also that wouldn't want to oversleep Dick Clark's master collection, a reproduction of the Lincoln Area at the White House?

Some current proprietors are actively targeting visitors with residence rental web sites like Home Away.com, yet others are open to longer-term plans. Lessees intending to stay for more compared to a few days might talk with

Harry Houdini estate residential property supervisor Lori Seyer, for instance, and take their time uncovering all the outlandish house's mysterious nooks and also crannies.

Take a look at these 10 homes where famous stars when suspended their hats.Education for those who take care of property properties. In this diet plan, you will find out all aspects of operating an office structure as well as making the most of a structure's earnings while minimizing risk.

Parts of this diet plan consist of style, operation, and also maintenance of an office building. You will end up being completely versed in budgeting as well as accounting for commercial real estate, danger management, and also finest techniques in bidding.

This program additionally covers evaluating and picking agreement companies, advertising as well as renting the structure, and the procedures of the possession from a proprietor's viewpoint through a thorough asset administration element. A property management administrator also urged people to take up property management courses

“An RPA brings a full understanding of all facets of commercial property management to an employer in the business realty sector or to a building proprietor. The overall goal is to enhance the value of the asset through correct as well as critical decision making.”

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YEEZY

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Yeezy Season 3: Kanye West Takes Madison Square Garden

Photo by Isabel Martinez.

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Holy shit, one of the cats actually likes being in the car! #catsofinstagram #Furiosa #hahaweregoingtothevet

Best muscle relaxer

Have you ever felt an involuntary tightness, hardness, or bulging feeling in a muscle? That’s called a muscle spasm. This type of cramping can happen to anyone for a variety of reasons and in many areas of your body. Spasms are common in the abdomen, arms, hands, and feet. You can also feel them in your calves, hamstrings, quadriceps, and along the rib cage. Many cases of simple muscle spasms are caused by heavy exercise and vigorous sport. Patience, rest, gentle stretching, and massaging the muscle can help alleviate the pain.

Muscle spasms are a common side effect of chronic conditions, like multiple sclerosis, muscular dystrophy, and McArdle’s disease. People with acute neck and back pain often suffer from muscle spasms. Pregnant women are also prone to muscle spasms because of the sudden increase in weight. Menstruating women suffer from muscle cramps due to uterine contractions, though the severity of the pain varies by person.

While muscle spasms can be painful, relief is available with these seven natural muscle relaxers. 1. Chamomile

Chamomile is an ancient herb that’s used to treat a variety of ailments, including muscle spasms. It contains 36 flavonoids, which are compounds that have anti-inflammatory properties. You can massage chamomile essential oil onto affected muscles to provide relief from spasms. Chamomile tea can also help relax sore muscles. 2. Cherry Juice

People who sign up for marathons train vigorously, often causing a lot of stress on their muscles. Cherry juice can help combat the inflammation and muscle pain that is so common in runners. Studies reveal that drinking tart cherry juice can minimize post-run pain. The antioxidant and anti-inflammatory qualities in the fruit help to relax muscles naturally. 3. Blueberry Smoothies

Another sweet and natural way to relax your muscles is by eating blueberries. A recent study suggests that having a blueberry smoothie before and after exercise can help accelerate recovery from muscle damage. Blueberries have antioxidant powers and have been shown to decrease oxidative stress and inflammation. 4. Cayenne Pepper

Capsaicin, a substance found in cayenne pepper, is a natural muscle relaxant that’s often recommended to people who suffer from fibromyalgia and rheumatoid arthritis. It can be added to food, like this grilled shrimp with the lime cream recipe or you can find cayenne pepper in capsule form and as cream. When used as the cream, you can apply to areas affected by muscle spasms. 5. Vitamin D

People who have regular muscle pain or spasms might be deficient in vitamin D This vitamin comes in many forms, including liquids, tablets, and capsules. You can also get it in foods, like eggs, fish, and fortified milk. Getting regular exposure to sunlight is another way to get vitamin D! 6. Magnesium

Magnesium is vital for human nutrition, as it maintains normal muscle and nerve function. Although it’s rare, early symptoms in people who are deficient in this mineral include muscle pain. This mineral is mostly found in foods such as bananas, almonds, legumes, and brown rice. 7. Rest

Perhaps the best and most natural way to relax your muscles is to rest. Make sure to get lots of sleep, drink plenty of fluids, and try not to overwork the affected muscle. Using heat pads or ice packs on the muscle can provide immediate relief. Sometimes muscle spasms are due to over-stimulated muscles best muscle for pain relief gel and ice can help calm down the transmission of impulses from the brain to the overactive muscle.

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Entertainer Ventures into Pumps business

Mike T recently explained whypumps are important. Pumps help businesses and individuals to relocate fluids, gases via making use of mechanical activity.

There are 2 pumps: direct lift, variation, and gravity pump, that fall over a range of different pumps. Each with a particular feature that includes vacuum, water, trash, hydraulic, and sump pumps.

Buyers need to initially find out the exactly pump needed. Shoppers should look online to discover the exact pump they need for specific applications. Pump maintenance is a must aid and prolong the lifecycle of the pump. Maintenance saves customers both time and money.

When looking for a pump to purchase. Customers have a variety of selections, consisting of the 5 basic pump types. It is essential for purchasers to have a smart idea of exactly what each sort of pump does.

Vacuum pumps are utilized by drivers and create reduced to high vacuums. This is useful for development of electronics. For instance superconductors. Trash pumps are used to pump wastewater. They are typically used to pump basement washroom waste at a greater level. The wastewater includes both hard and soft solids.

These devices are utilized to move fluids occasionally and have adequate amounts of foods and various solids, which can end up being stuck. Hydraulic pumps are used in hydraulic drive systems. These pump types can be labeled hydrostatic or hydrodynamic fixed or variable displacement.

Some pumps are used to get rid of water collected in a water gathering basin called a slump. Commonly utilized in basements as well as other low-lying areas within the houses and businesses. The petrol water pumps for sale in Johannesburg are the most affordable.

Where flooding prevails, if the basement sits below the water level. To conserve cash and time, pump customers must carry out appropriate maintenance. A maintenance timetable is a must have factor. It’s important to inspect the pump for its problems and to conduct preventative maintenance to eliminate problems fast.

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