the problem isn't “they didn’t get the ship moment I wanted.” the problem is thematic incoherence.
season 1 and 2 kept hammering the idea that individual lives matter. not replaceable copies. not "close enough." actual people, with continuity and memory and history. Crowley and Aziraphale repeatedly chose imperfect, messy existence over grand cosmic plans. so ending with "the universe gets reset and everyone is replaced by alternate versions" isn't just horribly depressing. it's philosophically backwards. like the story literally abandoned its own argument in the final act.
the Job parallel especially points that out pretty cleanly. The whole emotional weight there was: replacement children are not the same children. new children (even if they had, by some chance, looked and acted Exactly The Same) doesn't fix the tragedy of losing the original children. that mattered to them. so yea, this ending feels less like "hopeful transcendence to tear down The System" and more like “congrats on your happy ending! everyone is dead, but the cottage is cute!" bold creative choice ig. like serving tea with eccles cakes after detonating reality.
my frustration is basically: the story spent years arguing that personhood matters — memory matters, continuity matters, these exact souls matter. and then solved the finale with a cosmic reset that wipes out the very identities the narrative taught us to care about. very much like the nuclear apocalypse they were trying so hard to prevent. it goes against the very thing Crowley was staunchly opposed to during The Flood. against everything they did in the Job minisode. against literally the entire Jim/Gabriel narrative, about Jim not really being Gabriel without his memories. and also, to quote Crowley, "the angel you knew is NOT me."
"but they found each other again! we got them back at the end!" no we didn't. that is NOT them. and to say that they are is kind of insulting tbh. they LOOK similar and maybe have some of the same interests, but just bc a blonde and a red head are into books and astrophysics doesn't make them THEM. their memories, their history, everything they went through together and fought for, the experiences that shaped their characters, those 6000+ years — that's all GONE.
Also. people keep saying stuff like "it was the only right choice" as if there were only two horrible choices? if the story introduces negotiation and moral choice, we'll naturally start imagining alternatives. once “God offers options” enters the chat, people will obviously ask, “wait. why was this the chosen solution?” when they could've gone for idk, literally anything else. God literally offered to put things back as they were. they could've chosen to have THAT universe, THAT world —THEIR world— put back into place and then added their own conditions to tear down Heaven and Hell. they could've chosen to keep their memories. they could've chosen to make everyone human from then on if that's what the writers were so hellbent on. they could've chosen to make God erase her own memory for all i care idfk. but this ending feels like a bad consolation prize.
after EVERYTHING they did, and everything they went through, they deserved SO much better than this. THE WHOLE WORLD did.
New Earth isn't Earth. a Michael Jackson impersonator isn't actually Michael Jackson. The Other Mother isn't the real mother. those new people aren't their original selves. and whoever those guys are at the end are not Aziraphale and Crowley.