ISP Billing Software | WISP Billing Bandwidth Management Software
ICONRADIUS provides advanced features which can integrate with multiple NAS like Cisco ASR 1000 and 9000 series, Juniper MX series, Huawei NetEngine and Mikrotik routers. Iconwave offers expert solutions for ISP's with advanced and sophisticated strategies for best results with an expert team more than 11 years of experience and master at networking management provides the best productivity results.
We have around 15,000,00 subscribers across india, South Africa, Bangladesh, Dubai, Singapore and also expanding its fraternity across the globe with a secured and safe connectivity
Key Features of Iconradius :
Subscriber Management
Contact and billing information of the customer,
Managing customer services,
Administration and history of issued invoices and payments,
Messages and notes,
Records and administration of contracts and testimonies,
Send emails / Reminders for unpaid payments ,and
Sent / Received SMS.
NETWORK MANAGEMENT
ICONRADIUS supports the most comprehensive network management and operation devices
MikroTik, Cisco and Ubiquiti.
Multiple payment gateway integration
individual payment gateway integration for each franchise
we also support hotspot, DHCP, and PPPOE, Authentication
NETWORK MONITORING
To ensure real-time reliable server performance,
Monitoring of individual devices on the network (routers, servers, UPS, etc.),
Possibility to connect SMS gateway
Report error statuses on the network
Setting Notification Groups
SMS, email, push and Dashboard notifications.
MOBILE APPLICATION
View assigned tasks to employee
Navigate to the client address
Manage Task - Add a solution and close a task
Show all (online/offline) network devices on the map, or their distance and direction,and
Synchronize with your mobile device calendar.
Complete user information
Renew user
Change password
Wallet history
Renewal history
Invoice
Payments
Renewal schedule
Package history
Complaints
Traffic report
Session history
User MRTG Graph
MAC Login
Permanent disconnect
Franchise management
Franchise list,
Add franchise,
Deposit report,
Payment reports,
Revenue sharing report,
SMS Deposits, and
Franchise renewal report.
Customize settings and privileges
Customizable settings and privileges as per the roles and responsibilities of the employee
Individual services and tariffs,
System functionality, Client Portal, Routers, and Backup,
Forms of contracts, emails and SMS,
Employee Access Permissions,
Alerts, SNMP Templates, and Nagios Notifications,and
IP pools for both Radius and NAT.
Track employee status
Track employee status using the mobile application provided to the employee
Connectivity with the customer database - the ability to generate invoice the work done, including the material used,
Adding new tasks to the particular technician,
Overview scheduled work to technicians for the current week,
Tracking the workload of technicians,
Daily, weekly and monthly reports of scheduled tasks,
Synchronize with Google Calendar,
Reports and statistics of completed / uncompleted tasks, solution procedures,and
Complete history of resolved and uncompleted tasks.
Complaints
Add Complaints
My Complaints
Open Complaints
In process
Resolved complaints
Closed Complaints
Complaints category
Inventory management
Mass storage of material
Survey of goods by season (purchase and sales prices)
Assigning goods to technicians, clients and routers
Loading goods into the system using a barcode reader,Record-keeping and administration of all goods
Ability to assign goods to engineers, customers, routers, sites, etc.,and
Complete history of the movement of goods.
Generate invoice
Monthly, quarterly, semi-annual, yearly and multi-year billing,
Feasibility to issue a separate invoice,
Support billing groups - multiple businesses in a single system,
Automatic payments with individual invoices / customers,
Payments and statistics reports,
Notification payment delays,
Preconfiguration,
Possibility to issue advance invoices,
Repayment schedule,and
tax records.
Multiple types of package Creations
FUP(Fair usage policy)
Unlimited,
Double speed package,
Day wise package.
Insights and Analytics
Traffic and server usage information, such as running processes, memory usage, and CPU,
preview clients (additions, transfers, total counts) according to the type of connection or tariff,
Data collection from the system log of MikroTik routers,and
Overview of events and changes in the database.
https://www.iconwavetech.com/isp-management-software
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