Perkins At It’s Finest (Don’t Let My Employers See This)
Working at Perkins for six months, I have met a plethora of different people. The customers are all very different...and very strange. Some are great, others, not so much. Working Sunday mornings, you get more of a variety of people coming in. Obviously, being a breakfast restaurant, we are busiest in the mornings. Every morning there is at least one father with four kids, no wife. This usually means Mom is out of town and Dad needs to find some way to feed his kids. I love these tables. The kids’ screams about how hungry they are radiate throughout the restaurant. My favorite is when all four kids order the same “Perky Bear Cakes”: pancakes topped with either sprinkles or chocolate chips and whipped cream. The father, unaware of the sugary breakfast his kids just asked for, allows them to have it every time. It never fails, every time whipped cream ends up on the faces of all four children. Melted chocolate chips cover faces, hands, plates, tables, and the salt and pepper shakers. Sprinkles are in between the seats, under the table, and in Dad’s eggs. “I’m so sorry,” Dad says repeatedly to me, while on the phone with work or his wife. The kids get up, wander around the restaurant aimlessly. Dad doesn’t even realize. Before they leave, they again give another apology. This table usually results in a $10 tip.
The best is when someone you know, but not that well, comes in. You don’t say hi to them on a day-to-day basis, but you know exactly who they are. Awkward. The absolute BEST is when you put their order in wrong. I will never forget one time this senior I met a party came in once with his parents. Awkwardly I took their orders, only to have almost every one of them come out wrong. His omelet was supposed to have bacon, not ham. The mom ordered wheat toast, not rye. And dad wanted diet coke, not regular. This kind of tables usually results in a $2 tip.
Old couples are very frequent- and definitely the cutest. I once had one old woman show me pictures of her from when she was my age. Sometimes brothers and sisters ages 65-75 come in, sometimes they’re married, sometimes they’ve been best friends for years. These people always have the best stories and are super nice. Saying thank you after everything I bring them, they always put a smile on my face. These tables are usually a $5 tip.
The worst tables are the ones with attitude. I love walking up to a table and saying, “Good morning, Sir! How are you doing today?” and getting the reply of, “Coffee and an ice water.” Awkwardly turn away, as if taking a drink order was the answer to my question. Throughout the meal they have some kind of complaint: “The bread isn’t toasted enough”, “There is too much ice in my drink”, “I asked for baked potato, not mashed potatoes.” During their meal, I’ll walk up to their table, “Do you need anything, Sir?”
“Yeah can you get me an extra napkin, please?” After I bring the extra napkin, they ask for more ketchup. After I bring the ketchup, they ask for tabasco sauce. Then they ask for more sugars. Then, the check. You would think that because these people seemed annoyed, they would tip poorly. However, these tables usually result in a $6-$7 tip.
Whenever we are really busy, it never fails I have a table like this. Frantically, I’m running around: I have a thousand things to do. I have seven tables right now. Each one needs drinks, extra napkins, their to-go-order, their check, etc. And THEN I get sat AGAIN with another table. Eight tables. Okay. I walk over as fast as I can to take their orders. “Hello, how are we doing today?!”
“Good, good. How are you?”
“Great, I’m Jess, what can I get for you today?” I say as fast as I can, I need to get to my other tables.
“I’ll get the....uhmmmm.... the eggs-over...wait...no....how does this come...this right here?...wait no I don’t want that. Hmmmm, wait maybe I want dinner food. Uhmmm, wait are these fresh?” I try answering the questions best I could.
“PICK SOMETHING,” I want to scream but just smile through my teeth anxiously. Sweating, I realize how many things need to be done. When they FINALLY order, I don’t go back there until they need their check.
While working at Perkins, many different people come in. I appreciate a nice table so much because they are so rare. People rarely are friendly- so next time, you’re at a restaurant, be nice to your waitress.