All I have to say is what a disappointment. I live in Canada and I’m a huge fan of swift and have been since she came out with Teardrops On My Guitar in 2006; I’ve been a Swiftie ever since. I’ve always relied on TicketMaster to buy all of my concert tickets, (despite their processing fee, facility charge and service fee they charge on every ticket) and liked the idea of #VerifiedFan ticket purchasing. During Taylor’s reputation era, I thought collecting all of the “Boosts” was a fun way of collecting points to increase yourself on the priority list when purchasing your tickets. I made sure I did everything I could to increase my chances and ended up scoring great floor seats when it came to reputation pre-sale. HOWEVER, LoverFest was completely different. I got my e-mail telling me I have “Preferred Priorty Access” and did everything I needed to score my spot in line, I joined the TicketMaster “waiting room” as soon as it opened, and waited until 4pm PT for tickets to start selling. Since I live in Canada, I planned a trip for my sister and I to fly to Los Angeles, go to LoverFest and stay for a few days - it would be the first trip with my sister and she happens to be a die-hard Swiftie as well. It was perfect! I calculated a budget for flights, AirBnB (accommodations), Uber/cab fare, food, shopping expenses and of course the tickets. I figured if we’re flying to a different country to see the one and only Swift, I wasn’t going to settle for nose-bleed seats, I wanted the best of the best. My sister and I were aiming for Pit-Access but would take as close as we could get, depending on where I stood in line for tickets. When tickets went on sale, I watched my screen count down from 2000+ people for almost a full hour before I was able to purchase mine. Pit seats were already gone, closest seats to the stage were row 26 at the top of the heart shape. Okay, whatever - still not bad. As I go to order, my screen is telling me to “sit tight, we are securing your verified tickets” and just showing a loading icon. The whole TicketMaster website was extremely slow, which I can understand judging by how many people were buying tickets, but seriously? Next thing you know, I get booted off my loading screen and I’m back to the Ticket Master home page. At this point I’m LIVID and crying. I go back to wait in line .. AGAIN, by this time all of the floor seats are gone. I called my sister in tears because we lost the tickets that TicketMaster were supposed to be “securing” for me. I’m just so disappointed. So now we’re not going. I go online and I see all of these happy Swifties excited for LoverFest and I wish I could join that excitement, but instead I’m sad and angry. I probably sound ungrateful or whatever but I just cannot bring myself to spend all that money to fly, stay in LA to be up in nose-bleed section and barely see Taylor. I’m 28 years old with a full time job in the medical field. I cannot justify going to that extreme, spending all that money if I get mediocre seats, you know? It was a “go big or go home” idea for me and now I guess I’m staying home. I really wish that TicketMaster’s website was more reliable and wasn’t so glitchy, otherwise I would have been another happy & excited Swiftie, but today I’m not, just disappointed. 😢😭