AO3 has recently seen a wave of comments claiming to be made by the "AO3 Trust & Safety team", notifying you that your account has been restricted. These claims are not true. These comments are not being made by real AO3 volunteers and your account has not been restricted.
AO3 volunteers, including the Policy & Abuse committee, will never communicate with you through comments on your work. All important communications from AO3 will be sent through the email associated with your account. More general announcements will be posted on our official social media accounts or published as news posts on AO3 or OTW.org.
If you receive one of these comments, do not click on any of the links in it, reply to it, or interact with it in any way. The links in these comments lead to sites asking you to verify your identity by providing payment information. This is a common credit card scam. AO3 does not ever ask users to provide payment information, and the Policy & Abuse committee will never comment on your works asking you to "complete an identity verification process".
If you encounter one of these comments or believe your account has been compromised, please view the instructions under the cut!
We suggest that you review your account to verify that you're using a unique and secure password. Check out the advice from our Policy & Abuse committee on Protecting Your AO3 Account and Keeping Your Account Secure.
If you believe your AO3 account has been compromised for any reason (i.e. you received an email that your username changed), you can change or reset your password to ensure control of your account. Changing your password will automatically log you out of all sessions on all devices. You can find the option to change your password in your Preferences.
If you encounter one of these comments on your own work or someone else's, please report them to the Policy & Abuse committee. To do so:
Select the "Thread" button on the scammer's comment. This will take you to the specific comment page.
Scroll to the bottom of the page and select Policy Questions & Abuse Reports.
In the "Brief summary of Terms of Service violation" field, enter "Spambot".
In the "Description of the content you are reporting" field, enter "This is a spambot, their username is USERNAME."
Reporting in this fashion helps us auto-sort your report so that it can be handled as soon as a Policy & Abuse volunteer is available. To help us address reports about these types of bots as fast as possible, please only submit one report per account, and don't include multiple accounts in the same report.
We also encourage you to share this post and help spread the word about how to protect yourself from scammers and reduce spam on AO3.
For more information about spambots on AO3, you can review our News Post on the topic.
There's been a number of people reporting over on the AO3 subreddit that they're getting messages like this posted in the comments shortly after posting new fics.
The AO3 team are NEVER going to try and contact you about TOS violations via the comment section (or about anything else for that matter)
Don't click any links. Report the accounts involved (which might claim to be things like "LucySupport"), delete the message and move on.
one of my patients came in for an emergency visit, because she snapped the wire on her retainer watching the movie when MBJ took his shirt off she clenched her teeth so fucking hard she snapped it. that is the fucking funniest shit ever to me this tiny 17 year old girl thirsting so goddamn hard she busted steel
Maybe one reason time seems to speed up in adult life is because when your full time job leaves you roughly 5 hours of free time a day plus two days off a week your life turns into a sort of monotony that makes the days blend together and creative pursuits move in slow motion as you can only get to them when other your commitments are done.
Victor Frankenstein after achieving the impossible and building a fucking person from scraps of the dead: Oh god, ew, ew it's ugly! Yucky! Yucky! Gross! Ew! Ew! Yucky! Yucky! Gross! Ew!
kianamaiart
origamiaround
blakekathryn
2087
