The thing that I think really sets Murderbot apart from a lot of other robot media (particularly mainstream entries like the I, Robot movie) is that bots and constructs aren't a uniquely oppressed class, and humans aren't a uniquely privileged one. A lot of robot media rings a bit hollow because it portrays humans as all living a lavish, comfortable lifestyle, free from the burden of physical labor or control by their corporate overlords, and it's like. I think if the rise of generative AI has proven anything, it's that corporations and billionaires have absolutely no interest in making life easier for anybody, but will gleefully use new technology to make life infinitely worse if it means an extra buck in their pocket.
We are shown over and over again throughout the Murderbot Diaries that humans are mistreated just as badly as (or sometimes, in MB's own opinion, even worse than) bots and constructs. We see humans stripped of their rights, reduced to corporate assets to be bought and sold, sent into suicidal situations, abandoned and discarded as things. We see humans trapped in multigenerational labor contracts -- people born into an indentured servitude that requires them to pay back their food and lodging to the same company that will not let them leave.
None of these are hypothetical scenarios. These are all things that happen to real people in our world today.
And that is a huge part of why it resonates so much. The overarching theme of "capitalism is hell" actually means something because it isn't only applied to the fictional dynamic of bots vs humans. The theme is constantly reiterated through the humans themselves.
And that's also why it's so important that MB demonstrates empathy for and solidarity with humans who are themselves victims of the system. Because ultimately, that's one of the main things the series is about. It's about what it's like to be simultaneously a product, and victim, of a corporate hellscape.
That theme simply can't work if the humans aren't also forced to navigate that issue. If the story can't acknowledge that right now, in our own world, there are humans facing these same problems, and that these human rights matter quite a bit.
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