A customer just told me I have a nice voice and damn, if that didn't absolutely make my night
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@slaria4ever
A customer just told me I have a nice voice and damn, if that didn't absolutely make my night
I had a regular make small talk at the register. She was an older woman and was telling me I’m one of her favorite cashiers and I am great at my job. Which was very sweet to say.
It kind of faded into her talking about cashiers in the area including one at her workplace.
She told me there was this young girl at her store that was really weird. Quiet and awkward and always wore a big cowboy hat. She said anytime someone would walk in or leave the girl would stop and tilt her hat to every single person. And that it was so odd.
My heart swelled because honestly, I thought that was the cutest thing ever.
But I also thought ‘Ma’am you have a sweet autistic person working there who is trying her best’ I would know because I am also an autistic girl and that definitely sounds like something I would do, but I am constantly masking XD.
I ended up saying something like ‘ hey I mean this in the nicest way, that seems like something someone on the autism spectrum might do. Sounds like she’s just trying to be friendly. I’d let her keep doing it if it’s not impeding on anything.’
Woman was so surprised when I mentioned autism and neurodivergentcy as a possiblity. Like she hadn’t even considered it beyond ‘this person‘s kind of odd’ odd compared to a non-neurodivergent person. she looked like she had this realization moment like ‘oh that kind of checks never mind.’
I don’t want people to judge the regular who said it because she’s sweet, I think it was just a situation of being unaware of neurodivergent people and being confused and frustrated as to why this person she’s working with seems so different from her.
I hope things are going well for the hat tipping girl!
Le Store™: *is barren of customers*
Me, waiting to cashier: ah yes. *Dissociates*
processed about $20,000 in purchases today. got paid $105.
Holding myself up on the register, barely able to stand, to the tune of Lego Movie song "Everything Is Awesome":
🎶 everything is
awfuuul
everything is awful when you have chronic pain🎶
I work at a grocery store and I just tried to ID someone buying sparkling water… that’s where my mind is rn
The reason you should smile as a cashier no matter what is because
1) it's nice
2) there's people like me that will reflexively say sorry for simply existing in your presence if it feels like you are that much against being there
Had the absolute sweetest couple in tonight that fully restored my faith in humanity, they were so cute. They tried to brush me off when I first greeted them but when I offered to comfort test them they flipped into the sweetest most excitable guests ever.
I remember being in my early twenties and getting absolute shit service because people assumed I didn’t have money and I always strive to give everyone the same level of customer service. They fell in true deep love with the second bed I showed them, the pillows, the adjustable base, everything.
I walked them through financing and they got the bed but need to wait on the adjustable. At the end she was so overcome that she was about to cry at how excited she was and how they hadn’t even considered they could have something so nice. Great end to an overall boring day.
after hearing "simply having a wonderful christmas time" by paul mccartney 74 times while working in retail, I came to the conclusion that they shot the wrong beatle
real interaction i had at work
my favorite work memory from this store will always be “hey remember when the subway inside the store closed down and they let me take a bunch of their shit for free and now it lives inside my house?”
my life is a joke
My new favorite bit is telling customers who come in right before close that “we close in 10 minutes, after that we start hunting you for sport”
we closed 15 minutes ago and this one customer is still shopping and giving us attitude
closed 20 minutes ago and this bitch still has her cart. my manager is getting pissed. 👀
manager changed the announcement from “The store is closed and the registers will be shutting down shortly. Please proceed to the front.” to “The store is closed and registers have shut down. Please exit the building.”
The customer scoffed. I’m about to go fucking feral.
final update bc i just got out: manager actually fucking did it and shut down all the registers. customer got up front and freaked out with the cart. “What am I supposed to do with this!?” the customer shouts. my manager smiles and takes the cart. “don’t worry,” she says “we’ll put it back for you.”
customer stormed out and tried to get the last word in by shouting “you just lost a paying customer!” like….no….because the store is closed…
Some retail complaints from twitter this morning. I don’t think anyone can fully comprehend how stupid humans are until they work a retail or hospitality job.
I’d like to add on the people who ask a question, get an answer they don’t like and ask the same question in a different way to get the response they want.
I get stuff like this often enough at work, but that last one? There is one customer we have that does that so frequently and for so long (personal record with me is goddamn FORTY MINUTES of trying to get the answer she wanted) that we call her Circle Lady when she isn’t present.
Then there are the ones who do this, fail, and try it again with the same employees the next day.
Me: “For the drink, it’s [x amount] :)”
Customer: “I saw a sign that I get a free drink?”
Me: “For signing up for our rewards program, yes :)”
Customer: “Oh… I don’t have one of those”
Me: “Well if you sign up, you can get the free drink! :)”
Customer: “Eh I don’t want to sign up”
Me: “…” “…” “:)”
Customer: “I hate getting all those emails”
Me: “Oh, well you can opt out of emails, I can show you how :)”
Customer: “No thanks, I don’t want an account”
Me: “Okay… well the drink will be [x amount] :)”
Customer: “I thought it was free?”
Me: “:)”
Me: “It’s free if you sign up for our rewards program :)”
Customer: “I don’t want to sign up”
Me: “Then the drink isn’t free :)”
Customer: “You can’t just give me the drink?”
Me: “No, I can’t unfortunately :)”
Customer: “Why not? It’s only [x amount]”
Me: “If that’s not a lot of money to you, why don’t you just pay for it? :)”
Customer: “This is shit customer service”
Me: “:)”
Customer: “This is highway robbery, squeezing every dime out of people, you should be ashamed of yourself—”
Me: “I don’t control the prices, I’m just a cashier :)“
Customer: “—making a fucking fuss over a damn drink and it’s not even a large—”
Me: “That’s not my decision, I’m just a cashier :)”
Customer: “—and you bet I won’t be coming back here again”
Me: “How unfortunate :)”
I can feel the :) deep in my soul