Providing my own data on this issue, since i have had the pleasure of gathering a great amount of evidence on this event:
a small but higher-than-normal number of accounts were mistakenly suspended
Two hundred within five minutes.
The suspensions were quickly reversed
Some suspensions were reversed.
We’ve heard from members of the trans community on Tumblr that they were disproportionately impacted
Correction. All members harmed but one were trans women, specifically, not just "members of the trans community".
All members terminated were terminated after following one specific blog, created a few hours before. The "behavior" you moderated was following a trans woman's new blog.
However, these signals play no role in how our moderation systems make decisions.
Then explain why trans women are disproportionately banned on false grounds. What happens if someone gets mass reported by transphobic userrs? Why have you chosen to restore the account of a kiwifarmer, known hate group, and ban yet more trans women? Explain your decisions.
We are also overhauling our process with a goal of responding to mistaken suspension appeals within 24 hours, and have instituted an ongoing internal review of how suspensions and appeals are handled.
Going forward, we're committed to finding a better balance: being more transparent with our community about issues that matter, even when we can't share everything.
Since this event, trans women have been terminated at greatly accelerated rates, on more and more openly false grounds. Their appeals have been denied often without any human oversight, recieving a denial within seconds, or not recieving any answer.
To the people whose accounts were affected, and to the members of our trans community who felt targeted: we are truly sorry.
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