I may have encountered the worst woman I have met so far in my life.
Today a woman wearing expensive active wear, designer sunglasses, fake tits and a perfect body walked into our store. I took her order for a Tall, Double Chocolaty Chip Frappuccino, 2% milk, one scoop of Java Chips and no Mocha drizzle. I wrote the order on the cup but here is where it started getting dodgy: She said the order kinda fast, and when I asked her to repeat it, she looked at me like I was stupid, as if I should have gotten it all the first time, she stared at me writing the directions down and then gave me her name. I put down the cup and went on my way, passing off drinks through the drive through and so on, then when her frappucino was done my co worker handed it off. There was Drizzle on the Frappuccino, she proceeded to pick it up haphazardly and ask
"This isn't mine, is it?" With a tone of annoyance in her voice.
I understand being annoyed, so I told my co worker that she had wanted it without drizzle, then she went off:
"I just spent 5 minutes telling her-" she pointed at me, very viciously "how I wanted this $5 drink and I EXPECT it to be done right, I am the customer you should be giving me what I ask for!"
My co worker told her over and over that he was going to make the Frappuccino again, the second time he made it she screamed at him again:
"THAT IS TOO MANY JAVA CHIPS WHY AREN'T YOU LISTENING TO MeE?!!"
I looked over in her direction because she was being so loud and she instantly screamed at me "DON'T LOOK AT ME LIKE THAT"
That is when my Shift stepped in and told her that we would make her the drink again, but she continued to try to confront me about "looking at her with a bitchy expression" and about how she shouldn't have employees looking at her or giving her an attitude.
She then went on ranting "I don't have time for your screw ups I have a seven year old daughter and a son with Autism and I am paying $5 for a fucked up drink because you people are incompetent."
After that I did not look at her even once and continued working while she kept on yelling at my shift until she finally left.
Then my Shift told me how she does that every.Single. Time. She. Comes. In.
Especially in Drive thru.
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