Post 2
Be proactive with your client communications.
Client relationships are all about proactive communication.
And in a business relationship, you have to be the one who takes the initiative.
Clients shouldn't have to send an email and wait for several days before receiving a response. When there is a lack of communication, it's easy for clients to feel like you are Presumptuous about their needs. Sounds like a bad dating relationship.
Instead, you should be proactive by reaching out to your clients and keeping them updated on your progress. Essentially, you become so Meticulous to your clients "in the loop" that they don't have to ask for updates or information because you've already provided it. And then you see your client is very Ecstatic.
When you talk with a client Clear the air, you now know where to stands. It will certainly help in business.
Always try to be one step ahead with your client.
