#customer service rant

[laufeysons]

it’s so funny when customers call to complain about their order and i go “oh no! let me refund that and make it again for you!” and they’re like “i don’t want a refund, i just wanted you to know”??? ok then what the fuck?? you just want to whine like a bitch!!! thanks!!!

[dollipauper]

Plus side of face masks at work:

I don't have to smell gross people/coworkers.

I don't have to smell overly perfumed customers.

I probably won't get sick.

[silverskye13]

I’m going to literally actually kill one of our salesmen. Or at the very least slap him very hard in the face.

[justanoutlawfic]

Favorite part from when I used to work in a bookstore:

“I’m looking for a book. I don’t remember the title or the author or even what it was about. But the cover was red.”

Okay, Jim. Let me show you to the thousands of red books we have. Because I have all day and there’s totally not a line of people behind you.

[frankleong]

Customer Disservice

How many customers can you serve at the same time before you’re no longer serving any of them? Standing in line waiting to be served as a customer is a common, everyday occurrence for most of us.  Waiting is not enjoyable. But it’s necessary to maintain order when there are others also wanting to be served. Whether it’s at a bank, restaurant, grocery store or retail shop, there are commonly…

Customer Disservice

[neptune-scythe]

big shout out to all the customer service workers cleaning up other people's shit

and a big fuck you to all the people shitting nasty in public bathrooms and leaving your yucky shit and piss all over the toilet

[softfleshbiter]

I think y’all severely under estimate people’s willingness/ability to read signs.

Here’s some examples from work alone:

We have a sign in the bathroom that says “no paper towels in toilet”. We still have to call the plumber twice a week.

We have 3 signs that say “please put dishes in the black bins under the green table”. Dirty dishes end up in front of the sign, behind the sign, next to the trash, at the register, and more than once- on the floor next to the empty bin.

We have a sign at the register that says “there is no password for the WiFi! The WiFi name is: [insert WiFi name].” The most common question I get asked is from people who have been to the register or are standing in front of the register “what’s the WiFi password?”

We have a large sign on the door and a sign taped to the register desk that says “we do not take cash”. The most customer complaints I’ve ever received are from who are mad that they had no idea that we do not take cash.

My brothers in Christ, it said so on the sign.

[carameow-macchiato]

why there are customers that requires their online package to be delivered the next day after making a payment and then contacts the customer service insisting a refund when its just 1 day since its been shipped out, the website states that the processing time is 3-5 days and the shipping with the courier is 5-10 days, like do u think its that easy? r u saying that you're our only customer when we also cater to others internationally? y tho?

thanks to my cat, he made me feel better after that stressing call..