#dcp phone interview

[mydcpjournal]

DCP Phone Interview!

I have my phone interview tomorrow and I’m so excited! I’m a lot more prepared this time around so I’m hoping it will go well! Fingers crossed

[kyliedoesdcp]

Sample Phone Interview Questions

These are some questions you may be asked during a phone interview: 

Are you familiar with the parks, resorts, and Orlando area?

What does Disney mean to you?

(For alumni) How will another college program help you professionally? 

How will the college program help you professionally?

What are you most looking forward to?

What makes you a good candidate for the program?

What are three positive qualities about yourself?

What are three negative qualities about yourself?

What can you offer the company?

What Disney character is most like you?

What’s a magical moment you have had in the Disney parks?

Tell me about your past jobs/work experience

How would your bosses (past and present) describe you?

Tell me about a time you didn’t get along with your co-workers?

Tell me about a time where a customer was difficult. How did you handle it?

Do you mind working outside in the Florida heat or inside in cold air conditioning?

Would you rather work independently or in a group setting?

Would you rather work in a slow or fast-paced environment?

How would you handle an emergency?

How would you handle a guest who doesn’t speak English but clearly needs help?

Do you mind working mornings, evenings, late nights, weekends, and holidays?

How would you make a guest’s day?

If you were doing a task that was repetitive, how would you keep yourself interested in it?

Have you ever spoken in front of a large group of people?/Are you comfortable speaking in front of a large audience?

What would you do if a child was too short to ride a certain ride?

What would you do if you messed up your spiel?

Have you ever lived in a dorm setting before? 

[dcp2017-blog]

Questions to ask your DCP PI Interviewer

How did you get started with Disney (keep in mind that they get asked this a lot, and not all of them will want to talk about themselves, so don’t get upset or bothered if they tell you the interview is about you or anything.  In fact, you can use that to say it is still about you because you’re interested in staying with the company long term and want to know more about how people get to where they are)?

Is it ok if I request a specific work location at this time (keep in mind that they can’t guarantee a request, but they can take note of it)?

Would you recommend taking classes?  How do classes work?  Which classes do you recommend?

Would it be good to take a car?

Did you ever do the college program (if they didn’t already tell you they had done the program in the other question)?  If so, how did you like it and where did you work?

Can you tell me about your Disney career?

Do you have any magical moments or experiences that you love to tell people?

What kind of qualities does recruiting look for in future CPs?

What can you tell me about the voluntEARS program?

DO NOT ASK

Did I do well? How do you think I did?

Do you think I’ll get in?

[workingonmyroarrr]

The wait begins.

I don’t know really what to say about the phone interview. It was a blur, to be honest. Nerves definitely set in, but that comes with the territory. I just tried to remember to stay positive & keep the smile on my face. 

I’m staying hopeful, but not getting my hopes up either. Whether I make it or not, I have a plan. The plan is to not give up & continue my journey to my dreams. I believe DCP will happen, if it’s not time, that’s okay. I know & trust in God. I trust in myself & knowing I am enough. There is always a chance to try again. I mean, this is my second application round & look how much further I got! There is a honor in saying, I interviewed with the Disney company. 

I read that someone had their PI four days before getting an Acceptance letter. I’m going to be patient because I know, the best things in life take time. I will know when the time is right.

Until then, I leave you with this... Always believe in the beauty of your dreams.

[diary-of-a-disneyprincess]

I passed my WBI and scheduled my phone interview!  

[erins-disney-days]

So I haven't had any movement in any of my PIs and it's driving me up the damn wall. Like I know it's not bad to be in submission. But I hate waiting. I'd feel so much better about it if I was at least in progress. Like come on. Let's get this ball rolling. And I know I have 5 billion years to wait on the dcp since I finished my phone interview. Ugh this part is the worst!!! I've been doing this for 4 years now and it never gets any easier. Not until you get that congrats email at least!! Lol

[dcp2017-blog]

Possible Non-Role Related DCP Phone Interview Questions

General Questions:

Why do you want to do the DCP?

What can you offer the company?

Tell me about a magical moment you’ve had at a Disney park.

Are you familiar with the Disney Parks, resorts and Orlando/Anaheim area?

Are you willing to maintain the Disney look?

What are three positive things about yourself?

What are three negative qualities about yourself?

What are you looking forward to the most?

What are you hoping to get out of the Disney college program?

What roles do you feel you’re best suited for even if we haven’t already covered them, and why?

What does Disney mean to you?

How will the college program help you professionally?

What are your top 3-5 roles?

What makes you a good candidate for the program?

How would you handle a natural disaster?

Do you have any tattoos/piercings?  How many?  Where?  How big are your tattoos (they’ll ask you for inches)?

Do you have a valid driver’s license?  Would you be comfortable operating a vehicle?

Are you bilingual?  How did you learn another language?

Work Experience Questions:

Tell me about some of your past work experience and how those jobs may qualify you for any of the roles at Disney.

Do you prefer a fast paced environment or slow?

Tell me about a time when you worked a busier than normal day.  How did you handle it and were you comfortable?

Do you prefer to work inside or outside? (Florida has some crazy weather like rainstorms, extreme heat, etc)

Do you prefer to work alone or in a group setting?

How would you handle an emergency?  Tell me about a time when you had to handle an emergency.

Describe a situation where you had to deal with a difficult coworker or boss.  Tell you me how you handled the situation.

3 words your coworkers/managers would use to describe you

Tell me about a challenging work experience

Tell me about a time when you had a difficult customer.  How did you handle that situation?

How would you handle a guest who doesn’t speak English but clearly needs help?

Do you mind working mornings, evenings, late nights, weekends and holidays?

Tell me about a time when you were a team player.

Tell me about a time when you went out of your way for a guest or made them feel extra special.

Living Experience Questions:

Have you lived with roommates before?  Tell me about that experience.

Would you be comfortable living with other people?  How about living with up to 7 other people?

Have you ever had a conflict with a roommate?  How did you handle it?

What do you think the worst part about Disney housing will be?

Are you comfortable with working and living far away from home?

How would you handle a roommate disagreement?

How would you feel about possibly having international roommates?

Alumni Questions:

What would you do different this program?

Why do you want to work for Disney again?

Is there anything you regret not doing your last program, or regret doing?

Tell me about a magical moment you made.

What were the best and worst things about your previous program(s)?

How would working for the company again help you with your future career goals?

[kyliedoesdcp]

The Phone Interview (PI)

After you pass the WBI you will be told to schedule a phone interview. This is a 15-30 minute interview where you will be asked questions about why you want to do the program, what roles interest you, and your past work experiences. This is the last step before receiving an offer. 

Some tips for the phone interview: 

-Find a quiet location where you can talk for 15-30 minutes

-The interviewer may call 15 minutes before or after your allotted time so make sure when you scheduled your time you are able to answer

-Use a landline if possible, so you don’t have to worry about dropped calls. If that is not possible find somewhere with good service

-Smile! It sounds silly but it really makes a difference when you smile during your interview 

-Prepare some answers, but don’t just read off your notes. Have notes on your top roles and why you want them, your work history, and why you want to do the program. Also if you are requesting a location now is the time to do so. 

-Take a deep breath and relax. Many people think this is the most stressful part but as long as you are prepared it’s a breeze. I like to listen to Disney music before my phone interviews (I’ve done four) to help calm me. 

Pixie dust for all who are applying!