STAY ON TOP OF YOUR STUDENT LOAN MESSAGES.
I also personally highly suggest NOT doing autopay for your student loan repayment. Cuz even if they fuck up they not givin you shit back.
So the US gov has been transitioning fed student loans onto their Dept of Ed website from another 3rd party, Mohela. Supposedly I have been transferred over "successfully" but they messaged me that they have just, for literally no given reason, changed my repayment plan to one that is about 8x as much as my usual monthly payment. Just out of the blue.
So short recap of the past 10 years:
Was on fed loan,
then they sold to mohela,
Now mohela still owns the loans but the process has been transferred to the US dept of Ed website for who the fuck knows
It's not supposed to change anything but it has prevented me from being able to apply for forgiveness I'm past due for and now suddenly fucked up my repayment plan (additionally the message claims I have OVER 120 payments STILL to make which is a laugh bc wtf you think i been paying for the past 10 years?)
AND I am bettin right now that when they "fix" it suddenly they will put me on administrative deferment EVEN THOUGH they have not put me on deferment currently after they changed it on a whim. Essentially making me more immediately responsible for the higher payment but putting off me being switched to a cheaper plan.
I'm suuuuure this is just a much more convenient way of dealing with the transfer. I'm suuuuure there is not malintent behind this. I'm suuuure they wouldn't be possibly trying to "accidentally" switch accounts to the wrong payment plan in hopes that some people won't get the message and won't notice until their payment is due at which point they wouldn't have the ability to fight it anymore and would just have to pay it.
Oh bonus by the way: Never before has it been so encouraged to sign up for auto-payment. They offer a 0.25% interest rate reduction for people who sign up for auto-pay. Which means if they miss the message that their payment has been changed against their request then they may not realize it until it's already been taken from them. Don't sign up for autopay unless you absolutely must in which case stay on top of their bullshit so they don't rob you.
They are intentionally bumbling this to fucking rob people. Legally. They are doing whatever they can to get as many pennies out of us before they forgive the debt.
