Jul 26, 2024
NORMALIZE LETTING THE CUSTOMER KNOW THEY ARE WRONG! LET THEM BE UNHAPPY!
But no…
In management’s eyes it’s better to lose money and refund a customer for an item the store doesn’t even sell to make them happy than it is to tell them NO.
seen from France
seen from United States
seen from United States
seen from China
seen from United States
seen from Malaysia
seen from United States
seen from United States
seen from Saudi Arabia
seen from United States
seen from Malaysia
seen from Singapore
seen from Germany
seen from United States
seen from Germany
seen from United States
seen from Russia
seen from United States
seen from United States
seen from United States
NORMALIZE LETTING THE CUSTOMER KNOW THEY ARE WRONG! LET THEM BE UNHAPPY!
But no…
In management’s eyes it’s better to lose money and refund a customer for an item the store doesn’t even sell to make them happy than it is to tell them NO.
after 6 months of Kovu being too stupid to understand he can just walk over to the window whenever, he has discovered that desks can in fact be walked on. a sad day for both of us.
S1E14s
Management Fail - 11th November 2020
(website // apple // google // spotify) : 31m
Management announces a policy change, and it’s obvious to everyone that it’s directed at you. No one gave you a heads up, you disagree with the change, and the announcement was sent to the entire staff via social media. Now the drama llama is at full gallop. How do you respond? Lauren and JJ answer this question in the latest episode of IntroVETS Podcast.