A sweeping new poll from Pew Research shows that American adults overwhelming have a negative view of AI, despite using it more than ever.
Who thinks AI is a good thing? Not that many people, it turns out.
By Frank Landymore
Published Jun 21, 2026 9:00 AM EDT
Not that anyone in power is going to care, but there’s even more evidence that Americans are coming to overwhelmingly loathe AI — despite, or perhaps because, they’re using chatbots more than ever.
In a sweeping new poll conducted by Pew Research, only 16 percent of respondents said they believed AI will have a positive impact on society — a number as dismal as the perception of the tech.
Meanwhile, 49 percent of adults say they use AI chatbots like ChatGPT, which remains the most popular by a considerable margin, with a quarter saying they use the tools daily. That proportion is considerably higher than the 33 percent of American adults who said they used AI chatbots in 2024.
In other words, the tech’s widespread adoption isn’t helping its perception. A full 40 percent of respondents said they anticipate AI will have a negative impact on society, and 31 percent said it will impact them personally in a negative way, too.
This varies quite a bit by age. Gen Z adults, ages 18 to 29, were the most wary of AI, with 48 percent believing it’ll be negative for society. Yet they’re also the group that reported using AI the most, at 66 percent.
