#receptionist problems

[fuck-customers]

Once again, just say you’re cheap and go

Spa front desk. Guest came in and got a facial and massage using a voucher that covered everything but gratuity, asked to pay the gratuity in cash, and when my coworker gave her envelopes she wrote the techs’ names on them, fumbled around, sealed them, and handed them back empty.

Jesus, lady, just fucking say you don’t want to tip! Yeah you’ll look cheap but at least we’ll forget about you after a day. Now your dickhead legacy will live on, and YES I put a note in your profile about it.

My coworker also forgot to give her the free slippers that were part of the voucher and I kept wishing she would come back and ask for them so I could tell her we were out.

[evil-queens-world]

[beckygirl95]

Current Suituation....

People say that a receptionist job is easy but not with a clinic client is flirting with you that it makes you upset and scared and makes you hide like me right now!!!!! It's making my stomach turn and it made me about to cry.😥😢💔

[petits--oiseaux]

My favorite part about being a receptionist is when people walk into the office and don’t stop to check in or pretend you exist and they just go right into the office of the person they’re meeting with. it’s fine. I’m just here to look pretty.

[haramheathen]

i hate working with the general public and once i leave my job i refuse to do so again unless i’m being paid well enough to deal with people, their bullshit and their warped idea of ‘customer service’ which is basically throwing a hissyfit, swearing at and abusing employees who are just trying to help and trying to make a living and do their job, and basically giving us hell because they can’t have what they want when they want it.

I’m so sick of being told ‘this is bad service’ every time a fucking customer pulls some unrealistic expectation out of their ass and expects me to bend over backwards and break policies and rules for them and accommodate their irresponsible ass. 

The type of people that moan about bad customer service and abuse service staff are the type of people that don’t take responsibility for themselves and blame everyone else instead of helping themselves in any way and fail to realize how fucking stupid and immature they look and probably wonder why people in their day to day life can’t stand being around them and wonder why they are miserable and the world is against them.... It’s because you’re a self centered asshole, mate. 

[thoughtsfromavetreceptionis-blog]

Do not let your children run around my waiting room.

Do not let your children run around my waiting room.

Again: Do not let your children run around my waiting room.

This is a doctor’s office, just for pets.  And if one of those pets gets jumpy about your little hooligan racing about and jumping all over my chairs, something may happen.  That something may be that your rugrat gets bitten.  I can’t guarantee that sick animals who are already under a lot of stress won’t lash out when put under yet more stress of handling small idiots who can’t act in public and an adult who can’t manage them.

DON’T FUCKING LET YOUR KIDS RUN AROUND IN WAITING ROOMS.

[fuck-customers]

Thais guy wasn’t even a customer

One of my jobs is as a receptionist for a tax preparer. Today I answered a call that went like this:

Me: Good afternoon, [Tax place].

Guy: Who is this?

Me: [Tax place].

Guy: I just missed a call from this number. Do you know what that call was regarding?

Me, thinking about how I don’t even know who this guy is yet: I didn’t make the call, so I’m not sure, but again, this is [Tax place]. Are you a client with us? We may have dialed the wr—

Guy, angry: No, which means it was probably a solicitation call.

Me, aware that that is absolutely not a thing we do: Okay haha have a nice day.

I told my boss (who is sweet and motherly toward me) and she found the number in our caller ID history, called him back, and went off on him about how we don’t solicit customers and “don’t jump to conclusions, pal.” It honestly made my day. She owns the business, which is small, is regarded in our city as being one of the best, and is basically filthy rich so she can do shit like that. It’s the best.

[haramheathen]

I can’t wait to leave my job. I’m so done with all the abuse I have to deal with every shift. This weekend a man called me ‘racist’ because I told him it’s clinic policy for a nurse to triage his children before they leave the clinic to come back for their turn to see the doctor because this is safe practice and ensures it’s safe for children to leave the clinic and in case nothing bad happens to them between the time they check in at reception til the time they come back to see the doctor (some people hate waiting inside the clinic which is fine so we have to at least make sure a nurse checks the child’s temperature and symptoms ect before they leave the clinic after checking in).. Anyway, i explained this and he basically verbally abused me and called me racist multiple times just because he couldn’t be bothered waiting for a nurse to check his kids..(which he didn’t even bring into the clinic!..wtf..why are you checking in your kids to see a doctor if you didn’t even bring them in... I was so upset I held tears back most of the shift ..then I couldn’t hold it in and tears started falling while I was helping someone and i played it off like it was allergies. People are the worst. I’m so done working there.