17 October 2012 - Reddit Special, Bodyform
As part of this special, I am introducing a Reddit convention to the Zeitgeist emails. TL;DR stands for 'Too long, didn't read' - like an abstract or summary. We'll add these every week, highlighted at the bottom of the email. They will contain the most important piece of information in the Zeitgeist. Hope these help.
REDDIT: the most influential community(ies) on the interwebs.
Reddit is owned by Conde Nast and affiliated to Wired. Wired sez, "Reddit is a personalized source for what’s new and popular on the web. Your votes on what you like or dislike train a filter that will recommend links geared to your tastes. All of the content on Reddit is submitted and voted on by users."
So, to Wired, Reddit is TiVo for internet news. This is no bad thing - I swear TiVo knows me better than I know myself. TiVO suggested I might like Sun, Sex and Suspicious Parents and Great British Bake-Off and, boy, was it EVER right.
For committed Reddit users, though, it's something more than internet TiVo. "Reddit is a great example of a site that has become far more than simply a social-networking or link-sharing utility and has grown into a real online community that can get things done."
And why, exactly, does Reddit get things done?
Some of Reddit's community power is a by-product of its staggering numbers.
In September, Reddit had 42.2 million unique visitors, from 175 countries, viewing 3.4 billion pages. This makes Reddit the 66th biggest website in the US, ahead of Blogger.com and Groupon. But nowhere near Pinterest (number 15). Globally, it's about 133, putting it neck-in-neck with weather.com and just behind The Daily Mail online.
Yesterday alone, Reddit had 4,132 active communities ('Sub-reddits'), fuelled by 1.8 million logged in users. Just one random day. I'm sure the unique visitors are equally staggering.
But numbers would be nothing without it's the dedication and collective vision of its members. Reddit gets things done because of its four basic components that make Reddit, Reddit:
Voting: users vote on which links and submissions - topic threads - are most important. They can vote up and down. This helps the Reddit community and helps Reddit know what you want to see.
Communities: or 'sub-reddits'. Users can create sub-reddits on anything. Do you like Advice Animal memes? There's a whole sub-reddit for that. Do you like to learn new things? There's a whole sub-Reddit for that. Do you have a question and want it explained to you like you're five? There is a whole sub-Reddit for that. Do you like pictures of women taken without their consent or knowledge? Controversially, there is a whole sub-reddit for that. No, I'm not giving you the link.
Comments: This is a no-brainer, but comments provide information, context and, often, humour to the links.
Open-source: Reddit is a product of its users and moderators - Reddit's source code is open and available, so users tinker and submit changes, participate, moderate, etc.
Reddit does not have brand pages.
This set-up perpetually rewards Reddit power users - the users who become moderators (basically, free community managers), build the platform and, often, have a say in its future. While networks like Facebook, Twitter and Tumblr have a solid claim to work for the benefit of the user, Reddit's users actually have a voice in conversations about the platform's future. This makes them committed to the viability of the platform and to harnessing Reddit users behind certain causes.
This passion and dedication is why you get, for example, Barack Obama doing quite honest and open Ask Me Anything (AMA) sessions on Reddit. It's why Rebecca Black is a thing that we talk about. It made Gangnam Style HUGE. Redditors made Go Daddy retract their support for SOPA.
So what do brands do on Reddit?
Advertise and occasional Ask Me Anything sessions - sending CEOs, managers, techies, etc for question and answer sessions with the Reddit community. They are incredibly rewarding if done right. Here's one this week from the Surface general product manager from Microsoft ahead of their Surface tablet launch.
But the best advice is not to anger the Redditors (a la Go Daddy) and, if you do, repair the damage (be ready for a very honest AMA).
So why is Reddit news this week?
Gawker unmasked Reddit user Violentacrez, a high-profile Reddit moderator and the man behind Jailbait and Creepshots: SPOILER ALERT - his name is Michael Brutsch. The piece is a long, but excellent read on identity, the internet, and behaviour - please, do read it. he piece has raised all sorts of internet kerfuffles. The biggest over identity protection and the right to post whatever you want, even if it's basically child porn, under the banner of FREE SPEECH. It's started a debate about what, exactly, constitutes trolling and whether trolling is always bad (upshot: it's not).
It's also had real organisational impacts on Reddit and its community. Michael Brutsch has, almost inevitably, lost his real life job.
TL;DR: Reddit is a user-driven community. It has highly devoted and passionate users, committed to free expression, both good and bad. To Redditors, real expression is a by-product of fiercely protected anonymity. Brands can do things with Reddit or for Redditors, but it's not Facebook. There are no brand pages or presences. Tread carefully, appropriately, and be ready to be open and honest.
Less serious: VIRAL VIDEO OF THE WEEK!
Richard Neil posted on Bodyform's Facebook page, crying DECEIVED! Having been expected sunshine, happiness and endless skydiving jaunts with his girlfriend once a month, he was met with headaches and moaning. 80,000 people liked this. "Haha, wimmin are totes kerayzee, lol."
Bodyform responded by video. It is sublime. More of this kind of activity, please.