Lexi being tired and supportive at the same time bc Christmas day was long and at the end I was miserable.

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@lexitheservicedog
Lexi being tired and supportive at the same time bc Christmas day was long and at the end I was miserable.
Today I actually carried my laptop to school in this little mini-bag that weighs like.. nothing and def went over my weight limit, but also, I hate dragging my suitcase with me all over the world because between that and Lexi, like. I'm pretty shot for hands. And sometimes I want to have hands.
So, I'm at work and like, I think I pissed off my co-worker because she wanted me to help her carry stuff to North campus and 1, not my job, it's the peer mentors that are only peer mentor's job, an 2, I was already carrying too much and I told her as much and I think it really upset her?? I helped them move so much stuff today as is and I'm IN PAIN. Like.
Sorry??? I have a disability?? That's why I do extra stuff like managing the calendar for the whole school??
Anyway. I was annoyed and a dog peed on my bag outside of the dog area when I set it down. Basically, I should just... not do that again. For me and for my stuff.
Flying With a Service Dog
This is based off my personal experience flying with a service dog:
I have noticed that one thing that is very nerve wracking for many service dog handlers is flying with their service dog for the first time. Not knowing what to expect in a situation that is hard to train for specifically can make a person very anxious. I wanted to write a guide based on my own experience so that people had a comprehensive thing to look at!
Airlines that people have good experiences with:
Southwest
Southwest is by far the most accommodating. I flew with them. Once notified of my dog, they gave me the seat next to me for free so she could have more room. They printed out a “reserved” sign that I could sit on the seat so that no one could sit there and the flight attendants knew what was going on. They did this for free.
Southwest has free seating. As a disabled person, you get preferred seating so you will be able to board first and get bulkhead if you want it.
Frontier
American
Important things your dog should know:
A stellar settle.
Sit stays.
Follow directions off leash (if you don’t use a metal free lead and want to have your dog go through the metal detector.)
Handle very busy areas.
Handle VERY loud noises.
A good heel
Potty on artificial grass
Potty on command
A very tight tuck
Being okay with strangers touching them.
Staying even when you walk away
Before the flight:
Tell the airline that you have a service dog. It will make your flight a lot easier if people are alerted to this ahead of time.
Ask if you can have bulk head seating. These are the seats at the front of the plane that have much more foot room than any other seat. Most airlines will give you the seating for free.
Choose your seat (if you can). I find that sitting by the window is the best place so that your dog doesn’t spill out into the aisle. If you’re flying Southwest, there is open seating. And because you get preferred seating, you can choose whichever one when you get on the plane.
Do you need mobility assistance? Did you know there are people at the airport whose sole job is to push people to their destinations in wheelchairs? If you call ahead of time, you can have someone waiting for you at the check in desk to help you!
Try to limit your dog’s food and water intake. Your dog can go the day without food and with limited water. I promise they can handle it. It will help with the going to the bathroom situation. You won’t have to worry about it as much.
What to pack:
Are you checking a bag or carrying on? Either is fine! Most airlines will give you a free carry on bag as well as personal item. So for example a backpack and a purse. They will charge you for more. If you need a bag separately for your dog’s things, you need to know this: YOU DON’T HAVE TO PAY FOR BAGS CARRYING MEDICAL EQUIPMENT. And guess what! Your dog’s supplies are part of your medical equipment! So if you need to check a bag for your dog or bring an extra carry on, you do not need to pay!
Things to pack for your dog:
Small first aid kit
Water bottle (empty – you can fill it on the other side of security)
Extra collar
Extra leash
Extra vest
Treats
2-3 days worth of dog food
Poop bags
Portable bowls
A mat/blanket for your dog
Anything in your carry on that is liquid needs to be in a 3 oz or smaller container and ALSO fit into a quartz sized plastic bag.
When you get to the airport
If you haven’t already printed out your boarding passes at home, you need to do that first. There are kiosks that you can do this without talking to a person, but I highly suggest going up to the desk to do your check in if you can. You’ll be able to remind them about your dog and confirm things like bulkhead seating or assistance.
Once you have your boarding pass and any bags that you’re checking taken care of, make your way towards security. DON’T BE AFRAID TO ASK QUESTIONS. Find someone who works there – they’re usually wearing blue, or a white shirt with black pants. Airports are big and confusing. Flying with a dog for the first time is scary enough. It can be exacerbated by not having flown alone before.
Security
There are a few ways to go about this so I will outline all I can think of!
You do not need to remove your dog’s gear, even if there is metal on it. Put everything that you need onto the belt and then go to the metal detector. Put your dog into a sit/stay and walk through when they direct you to. Once you get through, call your dog through after you. The metal detector WILL beep. This is where your dog being okay with strangers touching them is important – your dog will get a quick pat down. That’s it! They may test your hands and your dog’s vest for explosives or chemicals with these little paper pad things, but it isn’t too complicated.
A lot of people use metal free gear when going to the air port to make things easier. you would follow the same steps as above but your dog wouldn’t need to be patted down.
You can also remove your dog’s gear entirely and put it through the belt with all your other belongings. Your dog needs to be good at a sit stay and you need to be able to handle them without gear, but otherwise pretty simple!
Grab your stuff afterwards and you’re done!
At the gate
There is usually a desk at or near every gate. Regardless of if you reminded them at the check in, go up to the desk and introduce yourself and remind them again of your dog. There may be something else they can do to accommodate you. That, and I find that people are more willing to help you later if they are aware of you.
Wait until your flight!
On the plane
Get to your seat and put down any blankets or mats you brought your dog, if any. Have your dog get into a settle/tuck and then sit down.
I have treats ready because I hadn’t flown with my dog before and I was unsure of how she’d handle it. She got nervous during take off and landing so having the treats available is helpful.
That’s it! It’s not as scary as it seems and I’m sure afterwards, you’ll find yourself wondering why you were worried in the first place. I hope that this guide helps the anxiety in the meantime!
Also, i dont know about normal medications, but life saving medications like epipens and (im like 99% sure make sure to double check me on this) insulin are exempt from the whole “3 oz bottle in a quart sized bag” thing. They still have to go through the scanner and all that but they can’t confiscate that stuff because its a matter of life and death or whatnot. And if you have an allergy to nuts, be sure to check with your airline because for some stupid reason airplane peanuts are still super common.
Flying With a Service Dog
This is based off my personal experience flying with a service dog:
I have noticed that one thing that is very nerve wracking for many service dog handlers is flying with their service dog for the first time. Not knowing what to expect in a situation that is hard to train for specifically can make a person very anxious. I wanted to write a guide based on my own experience so that people had a comprehensive thing to look at!
Airlines that people have good experiences with:
Southwest
Southwest is by far the most accommodating. I flew with them. Once notified of my dog, they gave me the seat next to me for free so she could have more room. They printed out a “reserved” sign that I could sit on the seat so that no one could sit there and the flight attendants knew what was going on. They did this for free.
Southwest has free seating. As a disabled person, you get preferred seating so you will be able to board first and get bulkhead if you want it.
Frontier
American
Important things your dog should know:
A stellar settle.
Sit stays.
Follow directions off leash (if you don’t use a metal free lead and want to have your dog go through the metal detector.)
Handle very busy areas.
Handle VERY loud noises.
A good heel
Potty on artificial grass
Potty on command
A very tight tuck
Being okay with strangers touching them.
Staying even when you walk away
Before the flight:
Tell the airline that you have a service dog. It will make your flight a lot easier if people are alerted to this ahead of time.
Ask if you can have bulk head seating. These are the seats at the front of the plane that have much more foot room than any other seat. Most airlines will give you the seating for free.
Choose your seat (if you can). I find that sitting by the window is the best place so that your dog doesn’t spill out into the aisle. If you’re flying Southwest, there is open seating. And because you get preferred seating, you can choose whichever one when you get on the plane.
Do you need mobility assistance? Did you know there are people at the airport whose sole job is to push people to their destinations in wheelchairs? If you call ahead of time, you can have someone waiting for you at the check in desk to help you!
Try to limit your dog’s food and water intake. Your dog can go the day without food and with limited water. I promise they can handle it. It will help with the going to the bathroom situation. You won’t have to worry about it as much.
What to pack:
Are you checking a bag or carrying on? Either is fine! Most airlines will give you a free carry on bag as well as personal item. So for example a backpack and a purse. They will charge you for more. If you need a bag separately for your dog’s things, you need to know this: YOU DON’T HAVE TO PAY FOR BAGS CARRYING MEDICAL EQUIPMENT. And guess what! Your dog’s supplies are part of your medical equipment! So if you need to check a bag for your dog or bring an extra carry on, you do not need to pay!
Things to pack for your dog:
Small first aid kit
Water bottle (empty – you can fill it on the other side of security)
Extra collar
Extra leash
Extra vest
Treats
2-3 days worth of dog food
Poop bags
Portable bowls
A mat/blanket for your dog
Anything in your carry on that is liquid needs to be in a 3 oz or smaller container and ALSO fit into a quartz sized plastic bag.
When you get to the airport
If you haven’t already printed out your boarding passes at home, you need to do that first. There are kiosks that you can do this without talking to a person, but I highly suggest going up to the desk to do your check in if you can. You’ll be able to remind them about your dog and confirm things like bulkhead seating or assistance.
Once you have your boarding pass and any bags that you’re checking taken care of, make your way towards security. DON’T BE AFRAID TO ASK QUESTIONS. Find someone who works there – they’re usually wearing blue, or a white shirt with black pants. Airports are big and confusing. Flying with a dog for the first time is scary enough. It can be exacerbated by not having flown alone before.
Security
There are a few ways to go about this so I will outline all I can think of!
You do not need to remove your dog’s gear, even if there is metal on it. Put everything that you need onto the belt and then go to the metal detector. Put your dog into a sit/stay and walk through when they direct you to. Once you get through, call your dog through after you. The metal detector WILL beep. This is where your dog being okay with strangers touching them is important – your dog will get a quick pat down. That’s it! They may test your hands and your dog’s vest for explosives or chemicals with these little paper pad things, but it isn’t too complicated.
A lot of people use metal free gear when going to the air port to make things easier. you would follow the same steps as above but your dog wouldn’t need to be patted down.
You can also remove your dog’s gear entirely and put it through the belt with all your other belongings. Your dog needs to be good at a sit stay and you need to be able to handle them without gear, but otherwise pretty simple!
Grab your stuff afterwards and you’re done!
At the gate
There is usually a desk at or near every gate. Regardless of if you reminded them at the check in, go up to the desk and introduce yourself and remind them again of your dog. There may be something else they can do to accommodate you. That, and I find that people are more willing to help you later if they are aware of you.
Wait until your flight!
On the plane
Get to your seat and put down any blankets or mats you brought your dog, if any. Have your dog get into a settle/tuck and then sit down.
I have treats ready because I hadn’t flown with my dog before and I was unsure of how she’d handle it. She got nervous during take off and landing so having the treats available is helpful.
That’s it! It’s not as scary as it seems and I’m sure afterwards, you’ll find yourself wondering why you were worried in the first place. I hope that this guide helps the anxiety in the meantime!
Remember: non-handlers have much lower standards for service dogs than you do for your own dog. If they get up from their down-stay, if they whine, if they try to get in your lap during landing, or if you didn’t reserve your seat early and you’re stuck between two tall people in a small seat and your dog spills into their foot-space - not that i’m speaking from experience - most people won’t be too worried. My first flight with Josie, she tried to climb over me during landing! She also defecated in all three airports that day. Absolutely not behavior i want to see from her, and i was mortified, but no one tried to confront me. I wasn’t kicked off my connecting flight, or arrested, or whatever i might have worried about. I’m sure my neighbor didn’t like me much, with Josie’s red hair all over her black dress pants, but the world didn’t end! If you’re not flying Southwest (because I know you don’t need to worry, on Southwest Airlines), look up the airline’s policy on their website about traveling with service animals. I flew with Alaska Airlines this week, and three different times (over the phone, two people at baggage check, and the flight attendant at one gate) I was asked to produce paperwork/ID/ “that little thing that’s supposed to be on her vest.” (I think that person meant those fake ID cards that people clip to the d-ring.) I had to quote their airline’s policy to them, firmly, and assure them that it matched with federal law; that I need only verbally confirm that she’s trained to perform tasks for my disability, and don’t have to provide any paperwork.
Flying With a Service Dog
This is based off my personal experience flying with a service dog:
I have noticed that one thing that is very nerve wracking for many service dog handlers is flying with their service dog for the first time. Not knowing what to expect in a situation that is hard to train for specifically can make a person very anxious. I wanted to write a guide based on my own experience so that people had a comprehensive thing to look at!
Airlines that people have good experiences with:
Southwest
Southwest is by far the most accommodating. I flew with them. Once notified of my dog, they gave me the seat next to me for free so she could have more room. They printed out a “reserved” sign that I could sit on the seat so that no one could sit there and the flight attendants knew what was going on. They did this for free.
Southwest has free seating. As a disabled person, you get preferred seating so you will be able to board first and get bulkhead if you want it.
Frontier
American
Important things your dog should know:
A stellar settle.
Sit stays.
Follow directions off leash (if you don’t use a metal free lead and want to have your dog go through the metal detector.)
Handle very busy areas.
Handle VERY loud noises.
A good heel
Potty on artificial grass
Potty on command
A very tight tuck
Being okay with strangers touching them.
Staying even when you walk away
Before the flight:
Tell the airline that you have a service dog. It will make your flight a lot easier if people are alerted to this ahead of time.
Ask if you can have bulk head seating. These are the seats at the front of the plane that have much more foot room than any other seat. Most airlines will give you the seating for free.
Choose your seat (if you can). I find that sitting by the window is the best place so that your dog doesn’t spill out into the aisle. If you’re flying Southwest, there is open seating. And because you get preferred seating, you can choose whichever one when you get on the plane.
Do you need mobility assistance? Did you know there are people at the airport whose sole job is to push people to their destinations in wheelchairs? If you call ahead of time, you can have someone waiting for you at the check in desk to help you!
Try to limit your dog’s food and water intake. Your dog can go the day without food and with limited water. I promise they can handle it. It will help with the going to the bathroom situation. You won’t have to worry about it as much.
What to pack:
Are you checking a bag or carrying on? Either is fine! Most airlines will give you a free carry on bag as well as personal item. So for example a backpack and a purse. They will charge you for more. If you need a bag separately for your dog’s things, you need to know this: YOU DON’T HAVE TO PAY FOR BAGS CARRYING MEDICAL EQUIPMENT. And guess what! Your dog’s supplies are part of your medical equipment! So if you need to check a bag for your dog or bring an extra carry on, you do not need to pay!
Things to pack for your dog:
Small first aid kit
Water bottle (empty – you can fill it on the other side of security)
Extra collar
Extra leash
Extra vest
Treats
2-3 days worth of dog food
Poop bags
Portable bowls
A mat/blanket for your dog
Anything in your carry on that is liquid needs to be in a 3 oz or smaller container and ALSO fit into a quartz sized plastic bag.
When you get to the airport
If you haven’t already printed out your boarding passes at home, you need to do that first. There are kiosks that you can do this without talking to a person, but I highly suggest going up to the desk to do your check in if you can. You’ll be able to remind them about your dog and confirm things like bulkhead seating or assistance.
Once you have your boarding pass and any bags that you’re checking taken care of, make your way towards security. DON’T BE AFRAID TO ASK QUESTIONS. Find someone who works there – they’re usually wearing blue, or a white shirt with black pants. Airports are big and confusing. Flying with a dog for the first time is scary enough. It can be exacerbated by not having flown alone before.
Security
There are a few ways to go about this so I will outline all I can think of!
You do not need to remove your dog’s gear, even if there is metal on it. Put everything that you need onto the belt and then go to the metal detector. Put your dog into a sit/stay and walk through when they direct you to. Once you get through, call your dog through after you. The metal detector WILL beep. This is where your dog being okay with strangers touching them is important – your dog will get a quick pat down. That’s it! They may test your hands and your dog’s vest for explosives or chemicals with these little paper pad things, but it isn’t too complicated.
A lot of people use metal free gear when going to the air port to make things easier. you would follow the same steps as above but your dog wouldn’t need to be patted down.
You can also remove your dog’s gear entirely and put it through the belt with all your other belongings. Your dog needs to be good at a sit stay and you need to be able to handle them without gear, but otherwise pretty simple!
Grab your stuff afterwards and you’re done!
At the gate
There is usually a desk at or near every gate. Regardless of if you reminded them at the check in, go up to the desk and introduce yourself and remind them again of your dog. There may be something else they can do to accommodate you. That, and I find that people are more willing to help you later if they are aware of you.
Wait until your flight!
On the plane
Get to your seat and put down any blankets or mats you brought your dog, if any. Have your dog get into a settle/tuck and then sit down.
I have treats ready because I hadn’t flown with my dog before and I was unsure of how she’d handle it. She got nervous during take off and landing so having the treats available is helpful.
That’s it! It’s not as scary as it seems and I’m sure afterwards, you’ll find yourself wondering why you were worried in the first place. I hope that this guide helps the anxiety in the meantime!
I'm going to add some stuff, because I fly with Lexi frequently and we've been through the ringer with flying. For the most part this has 98% of what I would recommend.
Other Airlines people have had a pretty good time with (in case you are not where southwest is super available):
United
Alaskan (I freaking love flying Alaskan)
Virgin if you can afford it
Airlines to never, ever fly with:
Delta
Spirit (it's really hard with them because they charge for everything)
Before the flight:
Review the following link, to make sure you know what is allowed and what isn't, because the ADA is different and not covered for flying.. that's in the ACAA and there are differences for Psychiatric Service Dogs than physical ones (which is dumb) https://www.transportation.gov/individuals/aviation-consumer-protection/service-animals-including-emotional-support-animals
Review the Airlines requirements for traveling with a dog, especially if your service dog helps with Psychiatric things only, because some want you to have medical clearance from your vet for flight. I've only ever had issues with the ground crew and never if I call first
What else to pack:
Vet records. Mostly, this is because if something happens while you're gone it's good to have the other is because flying will make you come in to contact with so many people and you never know who will ask for what
Children's benadryl, especially if it'sthe first time you fly with them. This is for emergencies, just in case something goes wrong and your dog completely freaks out, this will calm them down, probably make the sleep. Downside, a drugged up dog might not be as helpful, but then neither will a dog that's freaking out. My vet recommended this to me for the first time I flew with Lexi. We didn't end up needing it, but it was good to have and I, honestly still travel with it.
At security. 99% of this is yes. This is just something else to note:
They will put you through the metal detector, not the body scanner, so aim for that line to save time and struggle.
On the plane:
Your dog, if it's not tiny, is likely not going to fit just in front of you, even tucked, especially if you aren't in the bulk head seats. Talk to the people around you and do a formal introduction with them and your dog. Honestly, it's just because they are going to take on their space, too. Usually, people are okay with it and if they're not they will ask to move. One guy asked me to move and I gave him a look then flagged down a flight attendant and made him talk to them...he wasn't pleased, but they asked other people in the bulk head to switch and they did. Introductions were made with Lexi and life was good. I called the flight attendant because it gave me the power in that situation and I got to keep my seat.
International travel is another beast all together and I highly recommend domestic travel first before traveling internationally. I haven't yet with Lexi, but I have looked into it and it's a bit crazy and a lot of planning.
I've only really ever had one bad experience and that was because the airline was not aware of Lexi before hand (I hadn't booked the tickets and thought that was put in at booking.)
Get a vest if you don't have one.
Airlines can ask for "proof" that your dog is a service dog. Literally, this is why those fake registration things exsist because they can ask for "proof" and the people checking you in can take whatever they feel like. My dog having a vest was the only reason we got on the flight. I'm serious.
Anyway. Air travel with a service dog is super smooth if you are prepared and this list is amazing. Thank you for it, I wish I had had it the first time I traveled with Lexi.
So like, weird question. People stop and ask me (usually at the dog park) if Lexi does "tricks", like, all the time. Like do I teach her to do things like play dead or anything? And I'm here like "mostly I work on training her to do new tasks..." so she doesn't know like the fun entertainment tricks?
It makes me feel weird and super judged sometimes. Is this a super common experience? Or should I be teaching her to dance on two feet and spin for others entertainment?
I love cuddling with Lexi. It feels nice and I love her so much. She's been doing really good lately. I think it's funny, though, how she changes from calm cool doggo to off-the-clock-hyper doggo the second we get home.
She hates going to the doctor though, and there's way more of that in my future.
She gets to take a break and get snacks once a day from her friends (in a specific room at school). Afterwards she is SO tired.
my work for today. HOURS spent starring at my computer not being able to function because what is making decisions and just DOING WORK. I love me and I love my brain and I don’t want to die at all. ever
Reasons why your dog pulls on their leash:
✔ they are excited
✔ they are faster than you
✔ they have far stronger senses than you and the world is super stimulating
They are NOT being:
❌ stubborn
❌ malicious
❌ “dominating”
Things you can do to enforce leash etiquette:
✔ utilise treats and life rewards
✔ tire your dog out prior to their walk by playing tug, fetch, etc.
✔ utilise mini-commands (sit at road, “this way”, etc)
✔ freeze or U-turn when your dog pulls
Rather than:
❌ choke chains/prong collars
❌ yelling/shouting
❌ yanking the leash
❌ “dragging” the dog (collar grabs, pushing down their butt to sit, pinning them between your legs, etc.)
We all want good leash etiquette, but there is no good reason to actively punish your dog for being excited about an exciting environment. Your own impatience and frustration (with a dog who is still learning) is not an excuse.
Honestly the only thing that worked for Absol was a headcollar so he couldn’t pull me over, and then giving jackpot treats every single time he was near me/looked at me/etc. only took a few days of using TONS of treats and boom now he does amazing loosh leash walking and majority of the time actively chooses to heel next to me.
Lexi is very prone to pulling. And pulling too much. (She is trained to pull me out of crowds so that'spart of it.) Usually, if i can tell she's just got crazy energy built up, we'll go to the basketball court across from my apartment for her to run around. It helps so much. Mini-commands are a must. If I can tell its just because she forgot herself for a moment i will stop and let het reset back to my side. We are using a gentle leader right now becauae I jusf had bacl surgery and she absolutely can not pull. That's what she trained on, tho and she'sa perfect walker with it, and it lets her get the feedback to self correct much easier without hurting herself.
I miss Lexi
At the doctor and I couldn't take Lexi into the sterile environment, so she's at home with a friend. 😭😭😭😢😢😭😭
This happened today at LAX. Im still kind of coming down off of it and my chest hurts from all the Anxiety. Nothing like having a panic attack in the security line with a service dog trying to get you out of there.
Lexi is helping me come down and American tweeted back asking me to DM them with my records.
I’m holding out for what they say. Lexi is being sweet right now, though and im sitting and charging my phone.
I told the lady she was also for vertigo and chronic pain, but mainly she was a psychiatric service dog.
The whole situation was very horrible.
ACAA does group PSDs in with ESA and for a PSD you do legally need a note from a provider as proof. Unfortunately the ADA (the law shown) does not apply to airplanes. I hate to say it but the airline was within their rights under ACAA to say you need documentation.
Real talk, tho, I told her my physical medical stuff at the same time i told her ptsd and literally as soon as PTSD was out of my mouth she was like, “Nope!”
I’ve never had this issue flying American before because usually as soon as i say she’s there to help me with vertigo they are like “please don’t throw up on our plane.”
She was beyond rude to me and, while this is the first I’ve heard of ACAA, if she had explained about it, I would have happily been like, let me pull up my documents from having her at school.
This woman was insisting that there was certification that you have to have to legally be a service dog?? Thank you for letting me know about this. Ill just print my stuff off and keep it with me, though i do have it digital.
Meant to reblog this here.
This happened today at LAX. Im still kind of coming down off of it and my chest hurts from all the Anxiety. Nothing like having a panic attack in the security line with a service dog trying to get you out of there.
Lexi is helping me come down and American tweeted back asking me to DM them with my records.
I’m holding out for what they say. Lexi is being sweet right now, though and im sitting and charging my phone.
I told the lady she was also for vertigo and chronic pain, but mainly she was a psychiatric service dog.
The whole situation was very horrible.
Here's a bonus picture of Lexi doing her jobbo before we get on the plane.
This happened today at LAX. Im still kind of coming down off of it and my chest hurts from all the Anxiety. Nothing like having a panic attack in the security line with a service dog trying to get you out of there. Lexi is helping me come down and American tweeted back asking me to DM them with my records. I'm holding out for what they say. Lexi is being sweet right now, though and im sitting and charging my phone. I told the lady she was also for vertigo and chronic pain, but mainly she was a psychiatric service dog. The whole situation was very horrible.
I can not be the only one that hates when they put the baby changing station inside the handicapped stall.
It is always a mess
Waiting on families bc you need the space really sucks. Its hard enough when it's just the average person you have to wait for.
Traveling is super hard and anxiety inducing. Lexi is such a good girl, helping me now that we can sit. In some ways traveling with her is harder, but in other ways, she's a life saver.