So you want to lift from Michaels...
As a (finally) former Replenishment Associate/Sales Associate/Head Cashier of the highest shrink Michaelās Arts & Crafts in our district, here is everything you need to know and probably more:
Our store didnāt even have towers.
If our Instax Miniās (which are locked up) or film (which are behind little red locks that you can use a magnet on) were source tagged, nothing would beep.
Choose your time of day wisely.
Of course, weekend nights are a lot busier and our store in particular, for whatever reason, was always understaffed. There would be 1 Framer, 1-2 SA, 1 Cashier, 1 MOD. Mid-day always has the most associates.
I recommend theĀ morning: itās slow, weāre trying to get our own projects done, weāre probably still sleepy.
I do not recommend before closing, as all of the employees are running around the store trying to get shit done so we can go home.
Our Copic markers are at the front in the queue line and our Prismacolor stuff is in our Fine Arts section, both of which are heavily monitored. This brings me to:
Our cameras (that actually record and can be rewound in store) donāt pan around and zoom.Ā
Sections recorded: entrance, front registers, jewelry, fine art, receiving (āthe backā/employees only), stickers, cash office.
No one is actively watching the camera monitors. If weāre bored and lazy, weāll sit and watch, and itās somehow hypnotizing.
I recommend concealingĀ while walking along the outermost walls of the store, basket aisle, clearance aisle, seasonal, and if youāre ballsy- the classroom.
Donāt go to the bathroom, at least ours is next to the frame shop, aka someone gonā see you walk in with merch.
We find empty boxes all the time. We donāt ever look more into it.
The empty box goes in receiving to get damaged out and thrown away.Ā Ditch em in the clearance aisles if theyāre too bulky.
No designated LP person. I used to joke with customers that I was LP and I donāt feel like tackling you today, but really. In all of the time I was there, we had ONE LP guy come in to creep on us and customers.
Iāve sat in the office and watched a woman rip pegs off the wall, dump a wall of strung beads into her bag, and leave the store in less than 2 minutes. We were more impressed than anything tbh.
We cannot confront you,Ā even if we watched you put it in your bag.
We can only customer service you to death and be mildly passive aggressive.
We wonāt chase you down, but the MODĀ will fill out a report if you were seen on camera.
***If you are caught on camera, a screen cap of you and description of the incident will be emailed toĀ every store in the district.
Park further away yāall.
Our parking lot was shared with four other stores (theĀ āmallā was an outdoor shopping center)
When I first started working there, my manager told me to park within 8 spots from the front because that was the limit of the cameras.
So you lifted something from a different store and Michaels carries the exact same oneā¦
If you return something without a receipt, we will give you the lowest price the item has been in the past 90 days, in store credit.
We also need a valid driverās license so the (national) system will track how often you do non-receipted returns.
If you go up to the register with random, high value items in a non-receipted return transaction (like one expensive brush, one expensive tube of paint, and a pair of jewelry pliers all at once), we have to call an MOD.
If your total refund for a non-receipted return purchase is over $100, the system will prompt for a manager override.
Cash and debit receipted return transactions will be refunded as cash. I had a coworker who would keep these receipts from people who wanted them thrown out, do the return himself, and pocket the cash.
If, for whatever reason, you have a fake travelerās check, try cashing it in here.
Because we do them so infrequently, I had a manager take it for me, and it turned out she took an apparently fake travelerās check and didnāt even know.
However, pls donāt use counterfeit bills here. If we get too many in X amount of time, the Operations Manager will get fired.
So you actually want to buy something?
Still apprehensive to conceal in your bag? We are supposed to look to make sure youāve got all of the items out of the buggy, we are supposed to look inside baskets and boxes, and underneath the liner of baskets.Ā Conceal little items underneath your bag, that is sitting in the child seat of the cart.
50% one regular priced itemĀ (with exclusions): 400100719008 is the barcode number. You can ask the cashier to type this in, in āitem entry.ā It will always work, regardless of what coupon is out that week,
Our employee discount isĀ 30% off your purchase, including sale items (with exclusions): 400100451588.
Is the line too long and the framing counter is open?Ā Be really nice and you can check out there.
Pls be nice to the cashier and donāt ask to make eight separate transactions for eight of the same coupon with the same method of payment. While lifting doesnāt directly affect my paycheck, this coupon policy abuse shit does.Ā if the store doesnāt meet projected goals, we get less hours, which means I have less money to put in my gas tank.
Am I missing something?Ā Ask!
Cheers to my first post after creeping the community for a week, but lifting for like 8 years. Be safe shrimps.
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