Retail Assist

http://www.retail-assist.co.uk/

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*Source*

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Source "Shopping In Store vs Shopping Online by Rowen Aston"

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Coast, Oasis, Warehouse and Karen Millen choose Merret

We are very excited to announce that Merret has been chosen as the supply chain solution for Coast, Oasis, Warehouse and Karen Millen - a move designed to drive the omni-channel strategy of each of the popular brands.

Keep reading: Coast, Oasis, Warehouse and Karen Millen choose Merret

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Morrisons Picks Merret

Supermarket chain Morrisons announced its new childrenswear range, Nutmeg, last week. Due to launch on the 21st March the range is described as 'a clothing brand full of thoughtful details,' and is due to be available in a wide range of Morrisons stores, as well as in selected branches of 'Kiddicare.'

Keep reading: Morrisons Picks Merret

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Jacques Vert Group Chooses Merret for Irisa Integration

We recently issued a press release that has been picked up by many different publications and portals. As it covers a piece of work we are extremely proud of, we couldn't be happier about the attention this has received. The release concerns a project between ourselves and the Jacques Vert Group (JVG), outlining the way in which Retail Assist managed two end to end system replacements in a limited time period, supporting JVG through a massive growth as they merged with the Irisa group.

Keep reading:Jacques Vert Group Chooses Merret for Irisa Integration

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A Conversation With Tim Moger, Head Of Development

At Retail Assist we work hard to maintain a group of employees with a passion for - and a high level of experience in – the retail sector. Along with many of our directors, the majority of our staff have worked within retail, or for projects relating to retail before joining our organisation.

Keep reading: A Conversation With Tim Moger, Head Of Development

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Four Of The Best: Valentines Edition

For those of us that aren't anti Valentine's, this Thursday is a day to look forward to. Cheesy cards and cheesy movies are - in our humble opinion - what makes this night special, so we've put together four of our favourites from each. Cards above (we love the joke 10p one) are all from Paperchase, and below are our four 'popcorn and a giant coke please' movie night picks from Vue:

Keep reading: Four Of The Best: Valentines Edition

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NRF 2013 – Combining the physical and digital in-store experience

One of the final technologies to impress me at NRF ‘13 was display units that combined physical and digital in-store experience - I came across two suppliers for this solution.

Read More...

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‘How Do You Like To Shop?’ – A Discussion With Popular Bloggers

In the ever changing world of retail it is interesting to observe how people shop – do the majority go in store, browse online or make orders via mobile? Have their habits changed over the last 5 years? Are they going to change over the next 5? Continue reading 

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NRF Day Two

There was so much to see whilst at NRF. The second day was equally as busy as the first, if not more so. On day two we came across further solutions to facilitate both the personalisation of message and the development of more valuable communications to customers, the majority of which seemed to be delivered in a digital format.. Continue reading NRF Day Two

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Snow Days

Continue reading Snow Days

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NRF 13 Day One

Yesterday was the first day of the NRF 2013 EXPO in New York - and after starting the day with the New York standard (donuts) we were fully charged and ready to go. As ever, the EXPO was huge.  For me, there were two main themes to the day:

1. The joining up of channels – the importance of achieving the omnichannel experience, and 2. Personalisation of the shopping experience.

Continue reading NRF 13 Day One

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NRF 2013

It’s nearly time for our annual visit to NRF Retail’s Big Show.  If you haven't heard of it before it's an exhibition and conference that brings together world retailers, providing the chance to showcase and engage in the latest technologies, thinking and networking opportunities. I wanted to share some of my experiences from last year, and my predictions for the technology we might see at the Expo.

There were several highlights for me when visiting last year’s show, the first of which is easy… being in New York! Having never been before, the opportunity to go was amazing.  It really lives up to its reputation and is indeed the city that never sleeps.   I don’t think I will ever forget how tall the buildings are, or the requirement to actually lean back to see the tops of some of the buildings.

Continue reading NRF 2013

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Happy New Year!

Another year has passed, and once again everyone is sitting wondering where the time has gone. As a reminder of how  Retail Assist has used its time in 2012, here is a list of our favourite blog posts: read more

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Boxing Day Preparation

Boxing day: one of the busiest days on the retail calendar, one of the busiest days for Retail Assist. Like most retailers across the country, we've been preparing for this for a while, and are looking forward to what is set to be a very profitable day for our clients. read more

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Internationalisation Of The Retail Assist Help Desk

With more brands expanding their business on an international level, it is important to ensure a good range of language capabilities when offering helpdesk services. This is why we at Retail Assist have started to think internationally by expanding our team with native and learned speakers of a range of languages – a service that is available in an addition to our current international capabilities. read more

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Happy Anniversary Harvey Nichols!

November 2012 marked 6 years since our 'out of hours' help desk service began with the iconic Harvey Nichols. To celebrate our anniversary we decided to take a look at how things have changed in both companies since 2006. read more