hi, i'm @/shwarmi, and tumblr tERMINATED MY BLOG (AND ALL MY SIDE-BLOGS WITHOUT WARNING ME) and i messaged them to get it back but idk when theyll get back to me, so here i am in the meantime, hello, i guess this is my back-up account now, yes, my url is a pun on Roman numerals, anyway, sure do fucking hope i gET MY BLOG BACK JFC
edit: i've been filling out a ticket form about Account Termination once a day (here's the link to it if you ever need help finding it for yourself in the future; please don't try to help me via spamming the ticket form or anything, they explicitly ask to not involve other people uninvolved in your account AND i feel bad enough doing spam once a day already; but, anyway, yes, i recommend doing what i did and having bookmarked the aforementioned link and just copy&paste my form answers into the ticket from a seperate document, like from Google Drive or something, so you don't have to retype it everytime), and i have recieved no reply nor even a confirmation e-mail. hence the lack of updates on how my account is doing. there's no other way to contact staff, except maybe via Twitter, as their support e-mail is no longer accepting messages (hopefully bc of the following they will be in contact with you sooner than they have been with me, bc i didnt know this following tip this past week i've been filling out that ticket and noW YOU DO, you lucky bastard. do what i did with a seperate document to prep in case this is a multi-day process, but hopefully you'll get farther in less time than i have bc jfc i wasn't even getting a confirmation e-mail beforehand big McYikes)
BUT!!1! a friend of mine who was terminated last year said to attach my un-terminated e-mail's account (aka the e-mail i am using right here for @/shwarmii, and not for the terminated @/shwarmi like i had been doing liKE A DUMMY APPARENTLY) to the ticket's general "Put your e-mail here" slot and to explain within "The more details, the better" part your original e-mail attached to the terminated account in addition to the rest of your explanation. and i finally got a confirmation e-mail that my ticket has been recieved! yes, it was just an automated response but yay! finally!! progress!!1! i at least got a fUCKING CONFIRMATION E-MAIL, HAHA, VICTORY!
god i fucking wish i knew about the "just dont use your e-mail linked to your terminated account" tip a week ago jfc on a hot dog stick, my guys, finally, a confirmation e-mail, gahhh
since i now have a confirmation e-mail, i will wait five buisness days (so today is the 8th and a Monday, therefore, i'll wait until Saturday which is the 12th except i said "business days" ergoooo Monday the 14th) to e-mail them again. i hate waiting tho ughhh like, fine, i'll do what i gotta do but also ugghhhhh
↳ additional note: this update/edit was made on 8 August 2023. @/shwarmi has been terminated since 31 July 2023 (or 30 July 2023, and i just was too exhausted to make the account/post until the 31st. i forget. i was in the middle of moving and im disabled, so i was over-exerting myself big-time. i had processed that my account had been terminated at the time and just responded by taking a nap lmao rip but yeah, therefore, it's all been a blur)
NOTHING HAS HAPPENED. COOL. (Narrator: It was not, in fact, "cool".) I WAITED AS PLANNED (this update is being written on 14 August 2023) AND STILL NO FOLLOW-UP TO MY CONFIRMATION TICKET. HATE THAT FOR ME.
instead of sending in a new ticket as i originally planned, i replied to their confirmation email since it said i could do that (for permalinks or whatever) so that they will HOPEFULLY get back to me without me having to be a pest about their automated systems, ugh.. (i have cropped out my email and the Ticket Number(? i assume that's what that string if letters and numbers are anyway) for privacy reasons, but here is what the confirmation e-mail looks like and how i replied. i am including this mostly to help out anyone who may be terminated in the future have an idea of what to expect and an expectation of "OH, okay, so i can reply to THIS email-address, got it" kind of nonsense or whatever. why not lmao)
i will wait another five buisness days, so that'll be on the 21st of August 2023. hopefully, i will update with good news before then (aka: they'll haVE REPLIED MAYBE PLS PLS PLS) but i guess i will have to be annoying if not
it is the 20th (so they have one more day before i have to be annoying anD I DONT WANNA BE.. pls send me ideas of how to be annoying that doesnt include the Hateful Xitter pls, my only idea is to DM them there and i dON'T WANNA) and even my gmail thinks the lack of response is fucked up lmao rip
having a Bad Brain Day streak rn due to my (abusive) dad's failing health and unpacking and all this other shit i have to do post-moving like switching my insurance and renewing my liscence and fuck all, so bothering tumblr about not replying to me is gonna take a bit more of a backseat for a minute, hold on
it.. is now August 30. brain still in gutter, but i forced myself to make a xitter/twitter (don't follow, ill delete the account after they help me or not). and it wouldnt let me dm, so i had to just @ them and post. brain so sad that i cannot even be amused rn that @/shwarmi on there was taken by a shwarma restaurant. @/tumblrsupport's Replies tab shows signs of helping people as recently as 2 hrs ago, but idk if there's another queue here. i guess we'll find out?? i just want my accounts with all their posts and shit back pls, this has taken so long to try to do 💔
edit: if you're curious, it is 3 Sept 2023 and i am still waiting (it looks like they are looking at people who @'ed them on Sept 1 rn and iM LIKE "PLSSSS, I @'ED YOU ON THE 30TH OF AUGUST PLSSSSSSS", gonna give them until the 5th before i tweet again i guess 🥺)
i am not god's strongest soldier. i continue to cry out for help, alas, i have yet to receive an answer
it does not help that the twitter account sometimes says to people: "What is your Tumblr URL? We can check and see if there was a glitch of some sort. But be advised that if it is a TOS violation situation or a bigger tech issue, we cannot assist/reply on Twitter" so that doesnt make me panic aT ALL that maybe i broke TOS without any form of a warning or knowledge that i wasnt following tumblr's terms of services regarding things like nsfw and whatnot (narrator: they were panicking)
i hate it here. staff should at least be able to tell me (via email, if not twitter) that i wont be getting my account back or whatever else instead of just saying NOTHING??????
going to do all this again (tweet support, make a whole new ticket (i still have the info saved thankfully), reply to my old email confirmation) on September 27th (an arbitrary date based on I Have A Lot Going On Rn) if they continue to not reply. if i hit the 30 images limit, guess ill be reblogging and adding even MORE to this thread jfc juST TALK TO MEE!!!1!
cool cool cool the first link in this post no longer works, they took down "tumblr.com/suspended"; i guess that was the first thing to go in their skeleton-crew stuff or something along those lines. like this is what pops up now, instead of the whole huge form that used to be there wtf
i have instead tried this link to establish a new ticket (https://help.tumblr.com/hc/en-us?return_to=%2Fhc%2Frequests). hopefully, something happens there. i still have my original ticket-line in my email, i included it in my description message (i deleted my email from the screenshot bc it included private info; no worries, i was not so stupid as to say "my email is just '@gmail.com'" lmao)
i got this in reply, automatically; i cropped out the ticket at the bottom of the message
my issue qualifies as the "Support" link so i clicked that and it just took me back to the first link in this update basically. cool. wonderful. hate this for me lmao rip my only hope is to just sit here and wait to see if my ticket went through because wowza is this automatic email hard to understand
but yeah, ive tried the twitter again since my last update and they still dont reply to me which means i am flagged as in violation of Terms Of Service (because the twitter can reply to anybody for tech support, including terminations, EXCEPT those in violation of TOS regardless of it was a mis-flag or accurate-flag). which is wild because youre supposed to get a warning if you are violating TOS so you are aware that you're violating TOS which i had not recieved, thus making me think i was mis-flagged
ugghhhhhhhhhhh......
date: 9 November 2023
okay, they've officially added a "Terminated Account" option to that little "Create a Ticket" bit. the lack of reply since my new ticket (featured in the 9 November update) makes me think that one has ALSO been lost to the staff-reduction (so the first one: i think was totally lost because of the transferring of staff happened months after i originally sent it with no reply, idk what happened, but the form i originally sent it through is gone now. this past one from 9 November i sent through "Support"? im thinking i sent it in the limbo of transferring since they had no "Terminated Account" option yet, and that it too is lost through the cracks. HOPEFULLY, i will actually get a reply now that there is a "Terminated Account" system within "Support" in place okAY PLEASE, TUMBLR I AM BEGGING YOU GUYS HERE, PLS I CANT KEEP DOING THIS BULLSHIT CMON)
here's another fucking confirmation email. in case you forgot what they fucking look like i guess q~q i suRE HAVENT!!1! Q~Q
date: 27 december 2023

























