i went to a doctors appointment today, and the building has an accessible enterence by the disabled parking spots. i use this entrance because i use a wheelchair, and the primary entrance requires the use of stairs. the disabled entrance i use has an elevator that i can use to reach the floor where my appointment is.
the receptionist at the bottom floor was very adiment that we had to leave and go use the stairs. i was in front of her, clearly visible, in my wheelchair.
the receptionist still insisted we had to use the stairs. my partner was with me and they verbally said to the receptionist,
"but he can't use the stairs, he's in a wheelchair??"
to which the receptionist STILL tried to force us to use the stairs. she instructed that we must leave, walk around the building up a hill, in the heat and sun. (for context, i have pots and the heat could take me out, as in make me unconscious) (side note, the disabled spots were all taken so we were forced to park farther away too :,/ and yes it was a close call for me but we rushed inside.)
she wanted us to do that and THEN also go up the stairs. :/ the whole time she acted extremely annoyed and upset with us, because we wouldn't just use the stairs, i don't get what she was thinking?? i am physically incapable?
eventually my partner was able to argue enough to get her to allow us to use the elevator. we have used this elevator before, i don't know why this one receptionist was so against me using the accessible enterence?
she then left us after we got to the elevator, and so we got lost (it's a maze of hallways with no people aroujd and all the doors aren't labeled. :,|)
then my partner went to go see the stairs she wanted us to use while i was having my appointment, and ITS A WHOLE ASS FLIGHT OF STAIRS, no elevator, no nothin, not a few steps, a whole ass fuckin flight of stairs, how on earth did she think i could get up those in my wheelchair, why was she so adamant we had to??? why was she so against us using the wheelchair accessible entrance????
i mentioned it to my care team and they said we can call the doctor directly next time, to avoid having to speak to any receptionist at all. cause what do you mean you're insisting a man in a wheelchair has to go up a flight of stairs??? my care team will come down to make sure i'm allowed to use the accessible entrance now :|