KAREN, THE ANNOYING CUSTOMER - "Excuse me! I asked for a large!"
ESPIRIT DE CORPS [Medium: Success] - Your coworker flashes a brief look, almost imperceptible, but you know it. She did not ask for a large, and your coworker knows it. You know it. Karen probably knows it.
LOGIC [Challenging: Success] - Most likely, she saw a social media post saying she could try this and get a large while only paying for a medium. Oldest trick in the book.
EMPATHY [Trivial: Success] - It's a pity it still works as often as it does.
DRAMA [Formidable: Success] - Worry not, we'll simply play her game, Sire! If we put on a performance and give her what she wants, she'll be out of here all the quicker!
AUTHORITY [Medium: Success] - No! Stand your ground, damn it! This is your damn territory, show the bitch she can't treat others like this.
VISUAL CALCULUS [Easy: Success] - She's getting impatient. Better say something.
HALF-LIGHT [Medium: Failure] - Don't worry, guys. I've got this.
YOU - "Kill yourself."