Long post, sorry. Difficult to TLDR, major apologies. :/
Today was supposed to be a slow day as a cake decorator. When I came in at 7am, there was one order to be picked up at noon. It was a full sheet cake, and it was....for the store. One of our employees is leaving, so management wanted a cake. Cool, NBD. I make my list of everything else I needed for the day, head to the freezer to gather it, and walk out just in time to hear my coworker talking to the HR lady about another full sheet for noon for a different employee, "Stu," celebrating his 20 years with MalWart.
Now, our best decorator had made a cake for Stu 2 weeks ago, when he received his fancy certificate. Management never picked it up, so it went to the trash. So I didn't really feel like this last-minute request was a bigger priority than the store cake I already had an actual order for. So I started that one first, figuring since they were both requested for noon, it wouldn't matter which one was done first.
Except Stu's shift ended at 11. So at 10:15, my supervisor came to ask me if Stu's cake was ready, bc they were waiting fo it. Um. Y'all told me 12, and the cake literally just barely thawed enough to decorate like...now. So. No. It's not done.
Anyway, after rushing to finish it, I learned the following:
Apparently, someone took a picture of Stu's first cake in the trash, posted it on FB, talked shit about management for requesting the cake but never presenting it to Stu, and all the salary managers saw it. The store manager decided the best way to handle this was to get a bigger cake at the last minute and apologize/make excuses in front of as many employees as possible.
So yeah. That was my day. 🙃🙃🙃🙃