okay this is long overdue but i thought it was about time that i shared the official trolley witch backstory from this thread. before we start, what we know about the hogwarts express trolley witch from canon: she was hired by ottaline gambol, had been working on the hogwarts express for around 190 years by the time she met albus potter and scorpius malfoy, she had pumpkin pasty grenades and extendable fingernail spikes, and when she failed to stop the boys from escaping the train, she was inconsolable and talked about letting down ottaline gambol.
so, without further ado, her story:
the year is 1802. trolley witch is born into a poor muggle family in rural northern england and her father leaves shortly after she's born. she grows up lonely and isolated, working from a young age to help her mum make ends meet. age 11, she gets her hogwarts letter.
her mother is a bit dubious but lets her go - it's a good opportunity to get rid of the burden of looking after her. she arrives at hogwarts and is sorted into gryffindor, although she doesn't really know what that means. she doesn't make friends easily.
other kids mock her background and upbringing, and her magic skills. she never really learned to read, and with no magical family she's behind on spells and has never been academically inclined. she doesn't ask for help and her teachers don't always notice she needs it.
mid-second year, her mother dies. she doesn't find out for several weeks because who would write to tell her? she spends all her holidays at hogwarts, often alone. the gryffindor common room is all snide comments and judgemental looks so she starts to explore the castle.
in her third year she finds the kitchens. the house-elves are wary of her at first, this strange, solitary girl coming to spy on them, but she becomes fascinated by cooking and after a while they grow to appreciate her interest. they start to teach her.
by fourth year she spends all of her free time in the kitchens, cooking and baking with the elves. homework and lessons get forgotten and she lags even further behind in her schoolwork, but she learns to follow recipes and then to invent her own.
o.w.l.s and n.e.w.t.s come and go and her grades are poor, barely passing half her classes. a few teachers try to offer specialist tutoring and she accepts half-heartedly but her mind is elsewhere - she only wants to cook, to do the thing she does best.
she leaves hogwarts with nowhere to go and no friends to rely on. who would hire the lowly muggleborn girl with no qualifications? she makes her way to london - she's never been but she's heard people say it's the best place to find work.
the city is overwhelming, but she manages to find diagon alley and the wizarding community. one day when she's lurking outside the back entrance to the leaky cauldron, hoping for scraps, an old teacher passes by and recognises her.
the teacher takes pity and asks if there's anything they can do. trolley witch tells her the only thing she can do is cook. the teacher's sister works at the ministry and she knows they are often looking to take on kitchen assistants - she'll get in touch.
after a few days, she's nervously making her way to the ministry of magic for her first day. the hogwarts kitchens were big and busy but they've got nothing on the ministry; a scene of vast, barely organised chaos. her boss is shrewd and fierce, and she's set to work on the most basic tasks to prove herself.
that afternoon, a senior ministry official comes down to check on catering preparations for an event she's hosting in a couple of days. trolley witch has just finished glazing several pans of pastries. the senior ministry official tries one.
'impressive, for a new recruit,' says ottaline gambol, looking trolley witch straight in the eye, 'this glaze is excellent. welcome to the ministry.'
an obsession begins.
ottaline visits the kitchens only occasionally but trolley witch is always waiting for her. she works harder than ever, picking up every recipe, designing new dishes, honing flavour combinations, all to make sure she's got something impressive for the next visit.
it works. the older official is mildly impressed, if a little unsettled by trolley witch's solitary, strange nature. she rarely seems to go home or interact with anyone apart from necessary conversations in the kitchens.
one day, they meet in an elevator as trolley witch is taking food to an important ministry hearing. ottaline asks for a sample and their fingers brush as trolley witch hands her a pumpkin pasty. ottaline doesn't notice, but compliments the pasty. trolley witch tries to keep her composure.
'my department is in need of an assistant catering manager, helping to design event menus and so on. think about it.'
trolley witch doesn't need to think. she accepts and begins work in ottaline's department, seeing her almost every day, watching her closely.
ottaline gambol is a force to be reckoned with - strong-willed, assertive, a powerfully skilled witch. over the next 6 years she charts a meteoric rise in power, from senior official to head of department to - in 1827 - minister for magic.
trolley witch never leaves her side. she works hard to keep honing her culinary skills, but she does more. she waits for ottaline outside meetings to walk her back to the office. she analyses the smallest gesture, the most offhand of comments. she's desperate for approval and attention from this woman who showed her kindess on her first day. by her appointment as minister, ottaline has noticed the girl's obsession. she's got more important things to do than navigate an intense crush and figure out how to let this odd, lonely girl down gently.
in 1830, ottaline is finalising plans for the hogwarts express - a new form of transport to safely deliver students to hogwarts, managed by the ministry. it's revolutionary, it's creating a storm of attention across the wizarding world. and it needs a trolley witch.
someone to cook and sell food on the journey, but someone with a keen eye to watch over the students and make sure they don't come to harm. ottaline calls trolley witch into her ministerial office and offers her the job. it's the greatest honour of trolley witch's life.
to be chosen, so specifically, by ottaline. she feels like she's finally been recognised, she's finally achieved something. she realises she'll be apart from ottaline for a while, but probably just a year or two and then they can be together again, right? she begins work.
1st september, 1830. her first day.
'good luck,' says ottaline on platform 9 3/4. 'keep these children on the train, and keep them safe. i trust you to do an excellent job for me.'
those were the last words ottaline ever spoke to trolley witch.
the train departs. trolley witch walks the corridors, distributing pasties and sweets, watching the children. they are all delivered on time and in perfect health to hogwarts - a great success. trolley witch writes to ottaline straight away to tell her the good news.
'thank you for you letter, i'm pleased to hear the journey was a success. best wishes' is ottaline's reply.
she's probably very busy, will write a longer letter soon, thinks trolley witch. she never does.
trolley witch works back in the hogwarts kitchens during the year, with only the elves for company. years pass and trolley witch continues to write long, rambling letters to ottaline, never receiving a reply. she makes the journey back and forth to london at the beginning and end of every holiday, dutifully watching over the students.
she hopes to see ottaline at the station, but never does. in 1835, tragedy strikes - ottaline, nearing the end of her second term as minister, contracts a severe case of dragon pox and dies. trolley witch sees the news in a student's copy of the daily prophet and is inconsolable. she speaks to nobody for weeks, not even the elves, even when a few other members of staff ask her what's wrong.
one day in the kitchens an elf passes by with a full tray of pumpkin pasties, perfectly glazed. she remembers the first day she met ottaline, back in that busy kitchen, and she vows to protect her legacy. she works tirelessly, baking and cooking and watching the children. they test her patience, play cruel tricks, tease her, never ask her name. she forgets the outside world, forgets who she is, thinks only of ottaline.
every journey on the hogwarts express becomes more perilous - she cannot let the children get the better of her, cannot let ottaline's work be in vain. over the decades she picks up elfish magic, learning to weaponise her food, and later herself.
she goes unnoticed by staff and students alike, existing as a constant feature of their hogwarts life, always present but never worthy of attention. staff come and go, and nobody thinks to ask how long she's been at hogwarts. she stays alive through sheer willpower.
1st september 2020.
a normal hogwarts express journey - or so the trolley witch thinks. all is well until albus potter and scorpius malfoy climb onto the roof of the train to try and escape. it's the greatest test of trolley witch's career.
it's been a long time since she was challenged like this. she does her best - pumpkin pasty grenades, armoured fingernails, but the boys escape. her world shatters around her. ottaline would be so disappointed in her - she's failed in her sole duty.
it's been two hundred years and she has never failed before. mcgonagall tries to comfort her, but it's no use. what purpose does she serve now? trolley witch hands in her notice and leaves the castle the next day, never to be seen again. she wanders the forests near the castle, thinking only of ottaline. perhaps ottaline had known all along that she would fail, and that's why she never replied to her letters, why she never visited. she gets lost, deeper and deeper in the forest, until the cold and the dark envelop her.
when the hogwarts express departs for the christmas holidays, something is missing - someone. students start to get impatient.
'where's the trolley witch? i'm hungry.'
complaints are made. eventually the ministry hires a replacement, service resumes. trolley witch fades into history, unremembered.
so next time you are thinking about cursed child, about your cute albus and scorpius headcanons - remember the trolley witch.
remember what they did to her. remember her story.