ojovivo
will byers stan first human second

Discoholic 🪩

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Claire Keane

titsay
Aqua Utopia|海の底で記憶を紡ぐ
Cosmic Funnies

Origami Around
Game of Thrones Daily

oozey mess

izzy's playlists!
I'd rather be in outer space 🛸

shark vs the universe

Andulka

JBB: An Artblog!
trying on a metaphor

Janaina Medeiros
d e v o n

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@customerexperiencevlog
What is the purpose for a Secret Product for CX?
Hidden from the general public so almost zero customer acquisition and retention costs.
Even with no marketing customers become aware and spread the word, which speaks to customer loyalty and trust by using a customer referral strategy to grow the sales of a secret product. For CX does this strategy play into the “delighting the customer” and building in surprise experiences in the customer journey by unlocking a new experience.
Is it just a gimmick or can it build customer Loyalty?
World Champions of offshore CX Delivery
Making Memorable CX Metrics with Storytelling 💹
Customer Experience Management (CEM) Africa Summit 2023