Social Media Module, Research Activity #1, PH 402
San Diego County
1. Their page does not respond to people who comment. This deters engagement.
2.They need to publish their posts between 4-8pm which is when people get off work.
3. I follow Gary Vaynerchuk and he says to boost engagement you have to post more often, up to 7 posts per day. Currently County of San Diego averages 2.35 posts per week.
4. County of San Diego facebook page does not use hashtags. The reality is that in this day and age using hashtags benefits you. It allows people searching hashtags to come across your post.
5. Facebook now has a polling option so they could ask questions or take polls on many of the issues going on around San Diego County which would also in turn increase people sharing that specific post and end in more people liking their facebook page.
City and County of San Francisco
1. One thing I think this page does a lot better is that they engage in conversations with their users and respond to comments on their page. They don’t respond to enough people in my opinion but it’s a step in the right direction.
2. San Diego County facebook page does a better job with frequency of posts and that’s something that the San Francisco page could definitely improve on. They average just 1.63 posts per week.
3. San Francisco also missed the mark with their timing of posts. It seems crazy that they can’t look at the analytics and find better times to post content.
4. San Francisco does a good job of using hashtags with their posts. The average of 1 post per week is even worse when you look at the fact that they post about the events for the weekend once a week. That means some weeks they post nothing about their city or county that could educate their people.
5. San Francisco has a great culture and great scenery they need to have monthly “submit your photo to make it our facebook banner for the month” or things that will increase engagement.
@globalcommunicationproject
@globalcommunicationproject
Hola, I really enjoyed reading your post. There were a lot of good points that were made in regards to ways in increasing these cities online activity. I agree with the points that you made such as: posting between the hours of 4-8 pm because that is the time people are more prone to be on their social media accounts, the polling option and asking questions that pertain to their target audience. Both of these counties and cities are very popular and they both need to increase their postings on social media in order to get a bigger following base. You made some great points! :)














