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The reason you can't raise the price of vidja games over $60 without ppl freaking out, even though the cost of production has risen massively over the last 20 years, is because wages haven't increased AT ALL in the last 40.
Thank you for coming to my TED Talk u_u
I really hate the term’ The customer is always right’. It’s almost never true. When it comes to retail, customers get away with abusive behaviour because managers and workers give in to demands so that a scene is not caused. That’s not the workers or managers fault – they’d get fired otherwise, but the business should be backing up it's employees so much more.
Customers get their way if they act badly. In my opinion – a scene should be caused. In the end, it’s the customer that’s embarrassing themselves. The customer would be in the wrong and their behaviour would be made an example of. The customer can scream, abuse and demand all they want, but should never be given in to.
It’s a basic parenting technique. Bad behaviour should never be rewarded with attention. You ignore it, or tell them to leave if they can’t behave themselves. Consider it like sending a child to their room – if you can’t behave yourself you will be sent home.
It’s unfortunate that more companies and business’ don’t employ this policy.
How To Ensure Customers Aren't Abusing Your Systems
How To Ensure Customers Aren’t Abusing Your Systems
How To Ensure Customers Aren’t Abusing Your Systems
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Business systems are often set up to make life easier for the user experience of your customers, and also the ease and consideration of your staff. Without this, it’s very easy to fall into a range of systems that are less than effective, and this can be a problem. You likely notice that many websites…
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Boy do I “love” getting threatened and abused at work for having the audacity of telling a customer no.
morgendaemmerung89 replied to your post “I JUST WORK HERE. I TREAT EVERYONE EXACTLY THE SAME. DO NOT MAKE ME...”
U okay? Don't let it get near you! I work in a shop and I've had a few people yelling at me and stuff. They're just upset and need to let out. I know it's not fair, but you're just the one who's available. Stay nice and all and in the end when they're gone let out what you're thinking and be nasty about them with your coworkers. Always have in mind, that those people are shit, because they were shit on you, it's not you who did wrong! NEVER!
He was okay when he came into the store but I think he became annoyed/angry by the fact that there was always one of us watching him or around him. He’s been in before and is suspected of stealing but we can’t catch him the act cause he goes out the view of the cameras.
But he got really pissed at me when I said that no, “I cannot let you owe the store 6 pence” because he was 6 pence short on getting some cat food. He spent a few minutes asking other customers if they had the change that he could have (everybody else found him very sketchy and said no and that they were paying by card (and me just begging them with my eyes so he can go away).
Obviously, this is awkward now so I start offering alternatives. Such as I can take one off as he could afford to buy a sachet cat food (i’ve been there man)
“Oh I know, I can work that out for myself. Don’t treat me like I’m a fuciking child” Like, dude... I work here. I say this to fucking everybody. Then he went out the store to, I assumed, to take money out of his car because he returned with a bunch of coins and asked me to run both of the catfoods through again so he could buy them. Before he left he put down enough money for the one so I was reminding him that he put the money down already for one and that I needed x amount.
“I know, I’m not a fucking child”. Then he said a word that as either bitch or cunt but I couldn’t hear it that well cause he basically said it behind his hand. He then slammed the money down onto the till and clenched his fists where I could see (the counter is really high, like above waist high) so it wasn’t meant to be a reflex or something. I refused to look at him from then on and did everything as fast as I could because I was either going to shout at him - which is a no no - or cry - which would have just been ebarassing - and then complained about him to other people.
I was just so angry that I had to clench my teeth together as I worked and begged that nobody needed my help. Nobody did until I calmed down, but itwas just awful.
nyssatrevelyan replied to your post “I JUST WORK HERE. I TREAT EVERYONE EXACTLY THE SAME. DO NOT MAKE ME...”
Are you ok? I've been verbally abused before in retail too. Did your supervisor back you up?
I’m okay. I’ve got two reactions when I’m scared and that is crying or anger. This time I went to anger but didn’t actually do anything until he left. And no they didn’t - they weren’t anywhere near me when it happened and the only other person there was working with her own customers. It didn’t last very long, maybe 5 minutes, but he honestly made me feel like he was going to hurt me.
PayPal has no opt-out provision for the right to call or text consumers, and that has some consumers frustrated.
When eBay cuts PayPal loose this summer, users of the new digital money giant will find they’ve agreed to new terms of service that take effect July 1. Those terms include PayPal giving itself the right to robocall or robo-text members at any phone number the firm can find, for just about any reason — from debt collecting to advertisements to opinion polling.
The fine print also says PayPal can pass along the same rights to its affiliates. Here’s the language, in black and white, from the company’s website:
You consent to receive autodialed or prerecorded calls and text messages from PayPal at any telephone number that you have provided us or that we have otherwise obtained . . . . (PayPal) may share your phone numbers with our Affiliates or with our service providers, such as billing or collections companies, who we have contracted with to assist us in pursuing our rights.
Given that both the Telephone Consumer Protection Act (which created the Do Not Call list) and the Fair Debt Collection Practices Act ban most robocalling and texting, this seemed in direct opposition to consumer protections granted Americans by Congress. And the FCC has made clear that the “existing business relationship” exception that applies to the Do Not Call list doesn’t give companies the right to robocall consumers. They must acquire written or oral consent. Could a change in terms of service constitute such consent?
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Microsoft + Skype = Braindead marketing.
I'll be blunt, honest and angry here so look away if you have a weak heart...
Skype had always been functionning almost perfectly, offering people steady, quality services, regardless of if were paying for them or not. Everyone loved them for it, and they were striving.
They may have not had enough money to keep it running in the end, but I refuse to believe it was because of their marketing, things just happen and pile up and sometimes it's just not possible to keep up in this capitalist son of a bitch of a World...
But -then- YOU, Microsoft, come around and decide to screw it up for everyone by downgrading the services for free users (don't even dare deny it, seriously, nobody buys it anymore), rewiring every call and conversation so that governments can hear and read -every one of them- if they want to (again, just don't deny it, it's bad form) and clutter every free user call with not only banners but also -audio ads- some of which can not be stopped and have no volume sliders. Nevermind the fact some of them loop ten to fifteen times before deciding they drove us mad enough, entirely interrupting conversations.
You want my answer to this? Screw you and your stupid marketing techniques nobody agrees with. You started digging your own hole with the new Xbox, and you're only taking it deeper with Skype. The uproar is coming, I've seen people's contempt all over the place, I know it's not just me. Keep going and go bankrupt. This is not a threat or anything, just a fact. Because if you keep it up, people won't pay for your bullshit, they'll just find a better alternative, as they were ready to do for gaming. And as most of them will probably do regardless.
After all, you really don't seem to learn that much from your mistakes...
I can't help but wonder however, how people even come up with these things in the first place. That is disgustingly idiotic in this time and age. Why would any, marketer ever believe a single second, such agressivity is going to work on customers nowadays? It'll never cease to baffle me.
Feel free to repost this if you agree.
