I think that, when you are on hold, the hold music should not stop to tell you that you are on hold. The hold music should only stop when someone actually picks up your call. Vote me for president
"There are 5 callers ahead of you" can stay but it's on thin fucking ice, i.e, it can only stay if it plays when the number of callers ahead of you changes and not every 5 minutes. And CERTAINLY not every 30 seconds
Could the hold music also not sound like it was slapped together without the slightest sound engineering and coming in on a crappy AM station from the vicinity of Jupiter? That would be nice.
Could it also not tell me how easy it would be to do whatever I’m calling about on their website/app. It never is. Because baby I don’t make phone calls unless it’s fucking dire. I hate calling with a burning passion. It makes me anxious and what to cry.





















