Reflecting on my undergrad internship: HEB Information Solutions, Summer 2018
Lately I've been holding space for the lyrics of defyi... I mean reflecting on my 'professional' experiences so far in life. Between my dissertation and my unequivocal belief that Wicked's Elphaba is a textbook example of women of color in tech, I've had plenty of reason (I will stop making Wicked references now, I promise). I'm writing this blog post, though, because I was recently explicitly asked for more information on one part of my professional development, which was my internship with HEB corporate back in undergrad. So, this blog is a way for me to hold space for that experience in case it is helpful for anyone else down the road! I will say up front that I don't know if the internship is still structured in the way I experienced it, and so if you are someone reading this looking to be in this exact internship, I would look into the current website or see if you can talk to recruiters! I am also not employed by HEB currently, I just have lots of good things to say from that experience.
How did I find/get the internship?
The short story is that I was at the Grace Hopper Celebration (GHC) in 2017, and connected with a recruiter there for HEB. I exchanged information, applied, and then was invited for a phone screening and then a technical interview. In December 2017, I was extended an offer for the Summer 2018 internship cohort. The longer story, to provide context, is that I was at the beginning of my third year of a Computer Science (CS) bachelor's degree, and trying to decide how I wanted my career to look. I had just started dipping my toe into research (which is what I do now), and I had spent the summer before as a teaching assistant for a Girls Who Code Summer program in Austin (they used to be in person--note my experiences are pre-pandemic!). My degree program was absolutely geared toward getting students into tech companies/positions (so not so much teaching or research) so I felt that I was missing this part. When it came time for GHC, which includes an extensive job fair for all levels of job seekers, I was trying to seek out companies where I had some idea of what they did. Growing up in Texas, I was intimately familiar with HEB, so seeing them at the career fair nearly made me jump for joy. I was able to have an actual conversation with the recruiter, which I think helped my case. I unfortunately don't remember too much about the specifics of the application and interview process, but I know there was a screening, a manager phone call, and then a technical interview. It was very similar questions to what you'd see anywhere else, like these. If GHC was in September, then I would have done all of this in October or November. Found out in December and then started preparing for that!
What did it entail?
Structurally, the internship was 10 weeks, though mine had a different start time than most because I was at a school on the quarter system (as opposed to semesters, which are more common in Texas). It was entirely in-person in San Antonio, and they provided and paid for all the housing. On Friday mornings, we (the interns) also had free breakfast while we heard talks from people across the company. This was always fun and educational! Otherwise, we were in our designated departments, which would each have a handful of interns.
I was hired to work with the Information Solutions department, which to my understanding was in charge of many of the digital products, both internal and external. We didn't start on projects right away; instead, they had us do starter projects so we could learn more about some of the tools they used. What was cool about this though was that they still treated it like it was part of an actual project, so we had code reviews and used git to manage our projects. In theory these were things we were already doing in school, but seeing them be used with best practices on actual teams, it was eye-opening.
Those took about the first two or three weeks (we had 3 projects), and then we were assigned to teams. I can't go into detail about the projects (mostly because I can't remember) but I can say that I definitely got a taste of agile development. Also, this was the stage where I had more hands-on mentoring and conversations about the big picture of why certain technologies were used. On a day-to-day basis, I would have been in a stand-up meeting in the morning, get back to my desk to work on my part of the project, or use Jira to find other things to work on. It was like this for a few weeks before I was put on another project, my final one, to come up with a script that could be run once a month or so that would report on some... I don't know, some metrics? It's so funny that I don't remember what I worked on because I learned so much in this process. I also was working with a mentor a few times a week on this, which was incredible.
At the end of the internship, all of the interns gave 10-minute presentations about what we worked on. I gathered a few people in the department to help me make mine, and I think I did a good enough job.
How did it fit in my larger career trajectory?
Towards the end of the internship, those of us in IS had the opportunity to interview for full-time positions once we graduated. I was pretty set on this job if I hadn't ended up liking research as much as I did. This may sound cheesy, but it was really the best version of an internship I could have done: close to family, great working environment, and mentorship from people of color in tech. All of these things also matter to me now as a researcher. This experience did tell me that coding/technical skills, while important, are only part of what makes a computer scientist. Your ability to mentor, serve the community with your skills, and work on diverse teams is equally if not more important. This idea is one that I have taken up in one of my research papers, and I think this interest can be partially attributed to my time in this internship.












