The Doctor Ordered It... So, Where's my Humira?
This is my personal experience starting this medication. I'm not sure it is the "standard" way things happen, but I thought it was important to share my experience whether it be easy as cake or dubious as soufflé. FYI, we're going to go into some specifics here about labs I got and other nota bene I figure are useful for the reader.
[Friday, November 04]
Humira was prescribed by my doctor. Worked (side by side, face to face) with the nurse navigator Nicole to file prior authorization paperwork. Rx was submitted to "specialty pharmacy." Told I would be contacted by Humira nurse for help coordinating. Had initial labs drawn and I produced my most recent PPD documentation to avoid that hassle. Screening labs included BMP, CBC, CMP, ESR, HepB.
(NB: keep a PDF of your immunizations and other essential medical records accessible on a secure cloud network so that you can easily produce information and documentation when asked.)
[Monday, November 07]
I was Contacted by Humira nurse. Given information for Pharmacy Solutions, who was to help me figure out how my insurance would cover Humira and how much I would be paying out of pocket, in addition to other available financial aid programs for which I qualify. Called PS that afternoon to give them my insurance information. PS informed me my insurance company had not yet received the prior authorization request.
Later that day, I returned to my GI’s office to redraw my BMP as there was a lab error. (The lab didn't mark my sample as hemolyzed, so my K was falsely sky high.) My other labs were suggestive of a chronic inflammatory process or infection: WBC 13 (uln 10), ESR 25 (22), CRP 4.0 (<1.0), PLT > 500k (450k). I got to take home a stool sample kit to rule out GI infection. (All labs came back negative. GI & I agree proinflammatory markers are elevated due to my uncontrolled Crohns.)
[Thursday, November 10]
Called Insurance: prior authorization paperwork had been received and was pending. They estimated it would take two weeks for paperwork to be approved. Got the number for the prior authorization department in order to follow up on its progress.
[Friday, November 11]
PS called to inform me insurance coverage for Humira left me with an out of pocket expense of $100. They also saw that I qualified for the Humira savings card, which will cover 95% of my out of pocket cost. Humira will cost me $5.
[Tuesday, November 15]
Called Prior Authorization department of my insurance company. Drug had been approved; however, prescription had been delivered to an out of network specialty pharmacy. Told to call Briova, the specialty pharmacy approved by my insurance company.
Called B, and spoke with a person who told me my Rx was at Transcript Pharmacy. She told me in order to transfer the Rx, I needed to call the pharmacy the Rx was currently at and THEY needed to call B. This is not true. Nevertheless, I asked her for their number. She could not give it to me. At this impasse, i asked her what I could do to get my Rx to the "right" pharmacy. She suggested I call my doctors office.
I called Nicole, the nurse navigator and patron saint of frustrating insurance paperwork, at my doctors office. She was able to give me the number for Transcript pharmacy and suggested to keep trying to move the current Rx before we started over submitting a brand new Rx.
I called Transcript. They, correctly, informed me B needed to call THEM to move the Rx.
(NB: When transferring any Rx, you call the NEW pharmacy. That pharmacist will call the old pharmacy to have the Rx transferred.)
I called B back and spoke to a different agent, explaining that I needed a pharmacist at B to call and get the Humira transferred.
He asked innocently, "when were you planning on starting the Humira?"
"Tomorrow would be nice. Yesterday would have been better." Was what I wanted to say. More politely I responded: "As soon as possible."
He said he would mark the note priority as STAT for the B pharmacist to call T. He told me I should hear back from them within the next few days. if I haven't heard anything by Thursday, I should call them back.
"How will I reach you?" Feeling a little desperate that I was about to end up back in Insurance purgatory.
"Well, there are many representatives and I can't guarantee you'll be able to speak to me again." I giggled. "Let me be more specific... how do I reach one of your people."
He laughed and gave me the number I could call.
[Thursday, November 17]
I called Briova, my prescription had been received. I asked how quickly I could start, and the representative on the phone replied: “Let me see…. tomorrow?” We decided on starting Monday, November 21.
[Monday, November 21]
My heart raced every time I heard a truck drive by the house as I waited for my Humira to be dropped off. The drug is a "specialty" medication shipped directly from the "specialty" pharmacy, so they sent it right to my door. By about 4pm, a big brown box appeared at the door. Inside that box was a styrofoam box. Inside that box was my Humira starter kit and a red sharps container. I checked all of the pens as I was instructed to: amount, color, viscosity. I left four on the counter to thaw and put the other two in the back of the refrigerator. In my Humira notebook, I copied down the batch number for each pen and circled the locations I planned for each shot.
After a 30 minute thaw, it was time. I brought all four pens, alcohol pads, and sharps container to my bed. I handed my mom a pen and I took another. We prepped two spots: one on my right thigh and the other on the left side of my stomach. As I let the alcohol dry, I looked up at my mom holding the pen. And then I chickened out. The thought of her stabbing me with the Humira pen was scarier than doing all four shots myself, no matter how painful four shots would be. I took the second pen from her and turned all my attention to my right thigh. I pinched up a meaty part of thigh and...
POP!
...triggered the pen. Burning pain rushed into my leg as I struggled to hold the pen's needle against my leg to allow all of the medication to be injected...
1...
2...
3...
4... My hand began to shake.
5...
6...
7...
8... I could feel my eyes crossing.
9...
10... It was over.
I immediately threw the pen into the sharps container and let out a sigh of relief. It wasn't as bad as I thought it would be. Not to say it didn't hurt, but I knew I could do it.
The next three shots went much the same. POP! followed by the longest 10 seconds of my life. I found that shots in my legs were far more painful than the ones in my tummy.
I thought about my knee, which had gotten so painful from its grapefruit-sized effusion that I could no longer bend it. I thought about each painful trip to the bathroom. I thought about the fatigue and isolation in dealing with Crohns out of control. And then I prayed it would work.
[Tuesday, November 22]
My knee was 70% smaller! Approximately. I could walk again. I was still hesitant to put weight on it after months of pain, but it felt so good! My tummy hadn't changed but I was sure we were on the right track.
[Thursday, November 24]
I'm pain free. My knees are practically identical again, fluid free. My trips to the bathroom became less frequent and painless. Finally, I get to exercise some control over my life.











