Tim @timvideo326 - Tumblr Blog

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never forget the universal rule of the order of things: People Will Not Read It

horreurscopes

signs at stores? émail? menu ?? instruction ? post online ? caption with andswer to question ? group hand outs ??? street sign ??? no. The Written Word Is The Enemy

lasrina

#The number of compliments i have gotten for reading a thing

The ability to occasionally Read A Thing will make you a hero in your workplace, especially if it is for example an error message that tells you what you need to do differently, or instructions on unjamming a printer.

stephaniematurin

how dare you say we put jam in the printer

berkelbites

Ok reblogging this again because story time.

I work in tech, and much of what I do is support sales reps within the company by resolving errors with the software they use.

There is one sales rep who, every single time I send her a message or email with extremely specific instructions that will resolve her issue, does something completely different from what I tell her. Every time. Without fail. It is so glaringly obvious that she has never read even a single word that I have written to her.

So one day, she sends me a message that says little more than "(software) is broken, help"

So I do my standard song and dance of asking her what she's trying to accomplish, and what specifically is stopping her from doing that. And eventually, after much unnecessary back and forth, she tells me there's an error message. I ask her to send me a screenshot of the error message. She does.

The error message basically says, "these two required fields are blank. To resolve this, please fill in these two specific fields, and then click save."

So I take a few deep breaths.

Then I lie to her.

I message her back, saying "hey yeah, for some reason it's not loading that screenshot on my end. Could you type out the full text of the error message for me?"

She does.

I ask her if she still needs help.

She does not respond.

samueldays

I have similar story from tech support.

Client is reporting that Some Thing Program doesn't work. I ask if there's an error message with further information about what's not working. Client says "no". I go over and ask Client to open Some Thing. Client double-clicks on the icon for Some Thing, it starts to boot, an error message dialog flashes up on screen, Client closes error message before I can read it, Thing closes after the error.

"What did that error message say?" I ask.

"What error message?" asks Client.

I tell Client to open the Some Thing again and then not click anything else. Client opens Some Thing, error message appears, Client clicks it away again.

I tell Client to stand up, step away, and give me physical control of the computer. I open Some Thing, start looking at the error message without closing it, and Client says "You should close that." I tell Client that I am reading the error message. Client is apparently accustomed to treating error messages as a kind of spam email that should be deleted as fast as possible, and gets agitated that I'm reading it.

I read the error message. It tells me what the problem is. I fix the problem. Some Thing works now.

---

Later, I start thinking about how such an error message might perhaps be engineered to be more attention-grabbing and close-resistant as a way of making people read it. It's not important for some random program here, but there are more important systems (medical, etc) where it would be reasonable to demand the user's attention because people's lives depend on paying attention to the error message.

But then people with a perverted intellect would still be thinking about ways to avoid reading the message, like dragging it off edge of screen or hiding it behind another window. So maybe the dialog box could have an always-in-front feature to override other windows, and the alert could use the computer's hardware "beep" functionality that can't be switched off by muting the regular sound system, and keep beeping... shit, I realize I'm reinventing pain, and get philosophical about it.

doccyuk

Story from The Past about My Mum:

She was a computer programmer / analyst, a... Long Time Ago. Called in for a system she'd installed before, the office folk said they kept having problems where it Didn't Work Right (no error, a malfunction)

She investigated, and told them that could only happen if they did 3 specific things in a specific order, which they should not ever do.

So, she asked, did they ever do that?

No! Of course not, was the answer.

So she made a couple of small changes, packed up and said that should be fine, but they should call her if there were problems.

The next week

She had a call saying "We're getting a strange error message on the system, can you help?"

She said, of course, can they tell her the error?

And the message was:

"You Said You Didn't Do This"

skippyisntfunny

bisexual-engineer-girl

Pulitzer Prize type shit

wizardshark

Why's this dude built like crash bandicoot

spooky-narwhal

Everything about this damn post is so funny to me. The lighting of the arm from the flash. The posing of the arm like a dramatic death from a novella. The fact the photo somehow got taken still and looks this good. The subreddit name. The fact this guy really is built like crash bandicoot

imviotrash

"Kill them with kindness" Nah, fuck that, CRICKET BAT 🏏 🏏🏏🏏*SMACK* 🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏*SMACK*🏏🏏🏏🏏🏏*SMACK*🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏*SMACK*🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏*SMACK*🏏🏏🏏🏏🏏*SMACK*🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏

the-haiku-bot

“Kill them with kindness”

Nah, fuck that, CRICKET BAT 🏏 🏏🏏🏏*SMACK*

🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏*SMACK*🏏🏏🏏🏏🏏*SMACK*🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏*SMACK*🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏*SMACK*🏏🏏🏏🏏🏏*SMACK*🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏🏏

Beep boop! I look for accidental haiku posts. Sometimes I mess up.

bulbekuggeleh

This opens up a lot of possibilities for what a haiku can be

worldofultimategaming

The World of Ultimate Gaming

guiltfactory-moved

this lamb keeps trying to sacrifice itself even though no one really needs or wants it to do that

transmortifried

idk why people are still trying to do "hear me out"s on tumblr

you could talk about wanting to fuck the space needle on here and people would still call you a poser for insisting on fucking "conventionally attractive architecture" as if that's a coherent, easily-recognizable category

charlesoberonn

I want to fuck Antoni Gaudi's unbuilt Hotel Attraction skyscraper design

anatomizer

"hear me out" and it's a picture of the most fuckable building you've ever seen. c'mon now.

thepersonalmossblog

“hear me out” and it’s the fucking dildopolis

wiittyusername

I think the funniest thing Toby Fox could do is not have Papyrus show up in Deltarune at all and then in the post credits after you you beat the game you'd see a message appear that says "you can now play with Papyrus" and then he'd be retroactively inserted into every single chapter like some kind of new game+

wiittyusername

It would look like this

oddballkittyclaw

t00thpasteface

me before i get my paycheck: i'm so excited to spend this on essentials and save the rest wisely

me as soon as that direct deposit hits: you know i've always wanted to learn the theremin

necromancelena

Computer loves to be like "fuck! You sure you want to shut down? Youve got volume mixer open"

audioexorcisms

Lets dissect uncle to find his wish gland

designerpets

this is why commas are so

important 🤓

audioexorcisms

Where do you think the comma goes

bumblebeebats

How is it that you can a music library of like 1,200+ absolute bangers but as soon as you put it on shuffle in a group setting it's like. anime opening you added in 2010. homestuck parody song. musical artist who was cancelled last year for kidnapping and eating children in his basement. Hamilton

bumblebeebats

I can't believe some people are actually reblogging this like "Tch. Omg, so embarrassing OP, I can't believe you would ever admit to liking Hamilton 😏 " like ok, first of all congratulations for hatching as a fully formed adult in 2022 from the pure white egg of a virgin swan i guess. Raised in a cave on a diet consisting solely of nuts and berries and leftist twitter clapbacks. "ooooooh, I've never had a complicated relationship with a piece of art that was phenomenally well-received at the time but aged like milk as later reflection revealed the fundamental flaws in its premise that were in fact present from its inception but which I didn't notice because I was 17 and hadn't heard of neoliberalism yet" Should we throw a party? Should we invite Anthony Fantano? Anyway second of all. you draw the line at Lin Manuel Miranda but you're fine with basement guy?