Personal Licence Courses

Inn-Dispensable is the largest approved provider of BII Personal Licence training courses. This APLH course is a mandatory qualification to sell alcohol wthin the UK, and we have an enviable 99% pass-rate for our candidates. With 50 training sites across the UK - you're never far from one of our courses.

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New Pub Regulations For Playing Music And Wrestling

Currently, if a pub has more than 200 customers a special licence is required to play or host music. This is changing in the spring to “up to 500 customers between 8am and 11pm” without a special licence. Also, wrestling for an audience of up to 1000 will be allowed. All due to be introduced in the spring as new de-regulations kick in. Great news of course for pubs that want to play Oasis whilst Evil Fred and Wicked Billy wrestle in the corner. However, whilst all of this is being introduced a local council has won a case to insist that a certain pub plays music at a “barely audible level” (a level whereby an adjoining property cannot discern the lyrics, musical instruments, base beats and tunes”). This is the same council which approved planning to convert a commercial premises into a residential house next to the very pub in question! (Which has been playing music for many years!). So in the brave new world customers in this particular pub will struggle to discern the lyrics of any song playing but I’ll bet will hear the grunts of Fred and Billy. Perhaps the council involved should have said when allowing the planning permission; “Approval for this new residential property will be next door to a pub that plays music (and has done so for many years). We therefore allow planning provided only that sound proofing be installed in the property prior to inhabitation, so that the music from the pub will not offend and provoke further complaints”. Shame that this bit of common sense was not thought of. The consequence being that once again the poor landlord and his customers suffer!! Martin Read CMBII Managing Director of Inn-Dispensable Personal Licence Courses

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Could Breathalysing Customers Increase Alcohol Consumption?

Here’s a story; in the late 19th century the worthy masters of ‘X’ town decided that the rat population was intolerable, and so they invented an incentive scheme to get rid of them. The scheme was simple; they said to the populous: “Kill a rat and bring in its tail to prove its demise, and we will pay you a farthing”. Worked brilliantly, until the law of unintended consequence kicked in and the wise guys started breeding rats because they were easier to catch! Result – of course the rat population grew. In other words, beware the ‘Law of unintended consequence’! Now, I am all for the responsible retailing of alcohol (and support the 99% of operators who thus do), and all for the responsible consumption of alcohol (and the 99% of drinkers who do) but have doubts as to the introduction of breathalysing of customers to ensure they are sober – just to ENTER a licensed outlet. This is a growing initiative for night-time venues, driven by various police forces across the UK (Voluntary at present; mandatory one day?). Here’s how one effect of unintended consequence might happen:- Night clubs will be required to only admit ‘sober’ customers who pass a breathalyser test (they could one day be prosecuted if non-sober customers are allowed in) and so they will offer cut price drinks to stop pre-loading and thereby attract customers in at an earlier time. This will encourage Supermarkets to drive their prices even lower to protect their sales and thereby ensure pre-loading continues – thus a ‘price war’ ensues. Result; the price of alcohol gets even lower and so more will be consumed, and more consumption will bring more drunkenness. Then there could be a movement to breathalyse customers when they leave night-clubs (God forbid if this ever gets to pubs!). Then perhaps (who knows) a test for supermarkets before anyone can purchase alcohol (not sure if people will be breathalysed at home once they have consumed it, probably not, but once again who knows). I understand (and sympathise) with the dilemma police have with drunken idiots, also the A&E departments who have to deal with them. BUT demonising alcohol is (in my view) not the answer. The answer lies more in education, peer pressure, more severe penalties for the drunken, penalties for those who sell to drunken people, social exclusion for drunks, cessation of ‘celebrities’ glorying in drunken behaviour, cessation of the redtops glorying in the celebs thus doing. Acceptance that the responsible consumption of alcohol is a positive thing, and an understanding that making alcohol more and more demonised will only enhance its attraction (remember America in the twenties). Our current attitude to alcohol certainly requires a cultural change. But cultural change invariably comes from peer pressure. For example; 20 years ago a smoker would automatically light up in a friends house, 10 years later they would ask for permission to do so, 5 years later they would not ask, now they ask for forgiveness and go outside in the rain. By the way, it is perfectly legal to smoke in a friends house but it is not socially acceptable. THAT is cultural change! Martin Read CMBII Managing Director of Inn-Dispensable Personal Licence Courses

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More Spent on Drugs & Prostitution than Alcohol, Say Government Report

Whilst pubs are closing left right and centre, the drug and prostitution sectors appear to be in good health - and growing dramatically! The Office of National Statistics have reported that consumers in the UK spend more on illegal drugs and prostitution than on beer and wine. Well, not in our village (to the best of my knowledge). They say that £12.3 billion was spent on drugs and prostitution - but only £11 billion on Beer and Wine. So HMG gather billions in tax and duty from B & W but naff all from D &P (both D & P being recorded as miscellaneous goods and services, presumably!!) I wonder if HMG are going to introduce as many laws for D & P as they have for B & W, and then ensure that the tax revenue grows from such activities? I doubt it, myself. Much easier to go on persecuting the poor old publican! We run courses on Drug Awareness and preventing same, but not got into a course on prostitution yet. However, good to see there are some growth industries in the UK! Has the world gone mad?

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World’s Strongest Beer Disappears From Shelves

Brewmeister – a small Scottish craft brewery is the love child of two intrepid brewers, Lewis and John, who were bored of watery tasting lagers and boring beers Their idea to open a brewery, which fused Scottish malts with German yeast, came about on the beautiful west coast of Scotland on a camping trip. Three months later, the guys had signed the lease on an old farm building and bought old dairy tanks to begin brewing. Nearly two years on, they have moved to a custom built brewery in Speyside, they now employ nearly 20 people and export around the world. Their passion is creating beers with a difference, which excites the taste buds and energises the soul; they wish Peace and love to all! I think you’d have got a lot of peace and love from one of their recent brews - ‘Snake & Venom’ - which claimed an ABV of 67.5%, and which fell foul of the Advertising Standards Agency!! The ASA criticised their 67.5% claim because there was no clarity as to how the 67.5% was achieved – they suspected Ethyl Alcohol may have been added! The ASA have also suggested that future products from Brewmeister shouldn’t place an over-emphasis on the strength of the product! Wonder why? Of course many have criticised Brewmeister for creating “The world’s strongest beer” simply as a cheap publicity stunt. But a recent counter-comment from Lewis Shand would seem to add credence to these claims – “We’re hoping to win people back with taste, not mad PR stunts like we have done before”. A quick search of their online shop reveals that this particular brew is currently no longer available to buy, so it would appear that Brewmeister may have seen the error of their ways. Which is a bit of a shame, as I would have liked to have tried just a tooth-full! At a time when most of the rest of the industry is reducing alcohol strengths to help combat the adverse effect of alcohol (and keep government off their backs) thank the Lord for companies like these who show that we really do live in a great nation where diversity and individuality reigns … if only temporarily! Martin Read CMBII Managing Director of Inn-Dispensable Personal Licence Courses

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Windsor Nightclub Takes Alcohol Retailing to a New Low

Some bright spark (without authority, apparently) thought it a great idea to tweet the message below with picture to ‘market and sell’ the delights of spending a night in this club, which is a stones throw for HM’s Berkshire residency (not sure if she is a regular client, possibly not. Andrew might be though). “Want to end up like her? We're giving away a free booth to groups of girls this Friday. Direct message us”. The image shows a seemingly comatose woman wearing just thong underwear and sprawled out on her front surrounded by drink bottles. So all of the tremendous work the industry has done to promote ‘responsibly retailing of alcohol’ seems to be lost on these individuals - both the person who tweeted and the lady (hic) in the photo. The management of the premises have of course apologised unreservedly and no doubt the culprit is getting an enormous boll*cking! Not sure if the lady has been swooped up by some lucky groom! Talk about giving the anti-alcohol brigade ammunition! Martin Read CMBII Managing Director of Inn-Dispensable Personal Licence Courses

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Alcohol Consumption Down But Publicans Are Far From Out

The Portman Group, an organisation established in 1989 by the UK's leading alcohol producers, with a role to promote responsible drinking; to help prevent alcohol misuse; has reported strong evidence to show that ‘we’ (the great British public that is) are changing our relationship with alcohol! The politicians of course, ever seeking to boast of their wisdom, try to take all of the praise for achieving this; with alcohol consumption falling, underage drinking falling, breath-test positives falling and alcohol related accident numbers and violence also declining. However, the real praise should go to those great British Publicans who through greater professionalism, training and education ensure that alcohol is sold responsibly in the 50,000 + pubs in the UK. The dramatic growth in food sales in pubs has changed the whole atmosphere in so many pubs; legislation has also forced pubs to comply with more and more red tape and stringent penalties for any irresponsible alcohol retailing activity. I just hope that drinking at home (where consumption is totally unsupervised) is not taking too much out of our treasured world famous ‘British Pub’ heritage! ‘Pre-loading’ at home often sees intoxicated customers arriving at the pub having not bought a single half of bitter there! Leaving the publican to deal with the consequences. The reported trends are of course good news, whilst I have no doubt that other reports to counter this published evidence are on their way and will show we are all on our way to Armageddon through ‘the evils of drink’. The anti-alcohol brigade is alive and well and will latch onto any shred of a statistic proving alcohol to be at the root cause of all societies problems! Watch this space! Martin Read CMBII Managing Director of Inn-Dispensable Personal Licence Courses

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Drugs Awareness Pub Training - Online Test

We're pleased to announce the launch of our FREE online Drugs Awareness mock exam. This is a great interactive tool to test your knowledge prior to attending our one-day Drugs Awareness course and exam at one of our many fantastic training sites across the UK. This online test contains 15 multiple-choice questions which are randomly selected and are typical of the exam subject matter and the type of questions which appear within the real Drugs Awareness exam – so you can test yourself again and again to help build your knowledge. Available on all devices, from desktops to mobiles. Best of luck! Martin Read CMBII Managing Director of Inn-Dispensable Pub Training

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Cheap Beer in UK Pubs on September 24th!

The mighty campaign to see VAT on food and drink reduced in pubs from 20% to 5% drives forward. Buy a pint and a pie in a pub and pay an extra 20% - compared to purchasing the same in a supermarket. No equality there! So the argument is simple; reduce VAT in pubs, create more sales, more employment, and therefore more income to the treasury. All of this whilst removing the tax inequality twixt pubs and supermarkets. September 24th will see thousands of pubs reduce their prices by 7.5% (which has the same impact if VAT was reduced to 5%). Tim Martin Chairman of JD Wetherspoon said that his 900 pubs will participate and they intend to make September 24th the busiest day of the year. Well done to him, say I! Many other pub companies and individual operators will also support the day, so get down your pub on the 24th! Martin Read CMBII Managing Director of www.inn-dispensable.com Personal Licence Courses

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Training Is Vital To Running A Profitable Pub

I guess that most of you know that taking on a pub is the dream of many people, and you’ll certainly know that all of the doom and gloom merchants say “Don’t do it, Stupid”. What I know is that for some it will work out brilliantly, for some it will be a disappointment - and yes for some it will be a disaster. But surely that mix should not take away the dream? The one thing I do know without reservation is that ‘going in blind’ is a recipe for the disaster zone. There are so called ‘industry experts’ who condemn Pub Companies for leading new entrants along a path of taking on ‘no-hope pubs’, and yet I know (there’s a lot I know, I know) that pub companies take enormous care, face high costs and show great commitment to ensuring all new entrants to their pubs have as much information as possible to prepare them for each pub. This preparation is no guarantee of success of course, just as preparing any athlete to run the 100 metres at the Olympics would not guaranteed them a Gold Medal. It would however point out the reality of the contest and the challenge ahead - the rest is frankly ‘down to them’. Well, I want to put the record straight … new entrants into the tenanted and lease sectors get fantastic support, advice and training prior to taking their pubs - and I want to share with you some recent feed back from delegates on our latest 5 day course run for one of the largest pub co’s in the UK. Here goes (all verbatim):-

“The entire course has been relevant and extremely practical, very impressed”

“I found the course very helpful as I am just starting out”

“Very good course, the tutors were wonderful”

“The course has been relevant and extremely informative and has cleared many questions and issues I could see prior to taking my pub. It has shown me issues in the pub that have to be addressed as soon as possible. All sections of the course have been explained in clear concise terms by the tutors. I strongly recommend using the training available so that I can pass all onto my staff”

“This was a brilliant course, a brilliant week”

“Good to come on the course before getting into my pub so that I can take what I have learnt into my new business”

  Follow your dream say I, create your own future say I. Be aware however that there are no guarantees for success, BUT failing to prepare is preparing to fail!! Here endeth the lesson. Martin Read CMBII Managing Director of www.inn-dispensable.com Personal Licence Courses

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‘Appy Hours - Now With Alcohol Consumption Tracking?

Is it just me or is the world going mad? I am all for the responsible retailing and consumption of alcohol. I am also all for the survival of the British Pub and for the great enjoyment 99% of drinkers get from a visit to the pub. I am also all for downing a pint or two responsibly (or whatever your medicine is) and for personal reliability. BUT am I alone? Drinkaware (a worthy organisation) have now launched, would you believe, an APP which enables you to track your alcohol consumption, calculate units and calories and set goals to help you moderate your drinking. So when you are enjoying a drink with your friends and they ask "what are you having?" you can check your APP before you reply. This technological wonder apparently has a plethora of indispensable features, including:

Tracking the units and calories in your drinks

An extensive database of alcohol brands

Teaching you more about the health benefits of cutting down

Allowing you to feel supported with regular and personalised feedback

Pinpointing locations where you need extra help; from your local to your own home

Setting goals tailored to your existing drinking habits

Setting rewards for achieving your goals

Displaying your progress in terms of units or calories drunk

Recording and reviewing your drinking over time - How you’re doing compared to last week, or last month?

AS Far as I’m concerned I have my own APP, it’s called self control, and if that doesn’t work I have another fall back APP when I’m drinking in my local, its called The Landlord; who says “you’ve had enough Readie, go home”. And if the Landlord doesn’t spot it I have another APP, it’s called my mates who tell me I’m talking rubbish, and then my final APP - myself!! so  one way or another; I go home!   31 Pubs closing each week, health warnings on all alcohol packaging, fines for buying your mate a pint if he/she appears intoxicated, now an APP to see if you can have another half of Bitter.   World gone mad for 99% of drinkers or perhaps it is just me? Martin Read CMBII Managing Director of www.inn-dispensable.com Personal Licence Courses

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Is Beer A Superfood Health Drink?

I think it depends which doctor you go to. Here are two recent research reports … I go with number two!

A single alcoholic drink per day could put health at risk: Research published by the British Medical Journal has suggested that a single alcoholic drink per day could be enough to increase the risk of heart disease. Previous studies had suggested that between 12 to 25 units a week could be good for the heart and could reduce the risk of problems. The BMJ concluded (at least in this study), that its findings simplified the approach to alcohol in that it concluded that no level of consumption was actually beneficial.

But another, rather unlikely low-sugar beverage is increasingly being hailed for its health benefits – beer! Research suggests it can help protect against Alzheimer’s disease, aid weight loss and even balance hormones – and now it’s attracting more and more health-conscious men and women.

A raft of female celebrities are also embracing the brew. Actress Mila Kunis says her favourite drink is Blue Moon beer, while supermodel Elle Macpherson revealed recently that she washes her hair with it. Even saintly Hollywood star Gwyneth Paltrow has said she “can’t get enough of Guinness”. So what are the benefits of beer, and can it really be good for you? A VITAMIN-PACKED PINT “If you analysed beer you would be amazed at how many super-nutrients there are in it” says Dr Stephan Domenig, medical director of The Original F.X. Mayr Health Centre in Austria. “Beer contains  all of the essential – and many of the non-essential – amino acids.”. As well as these protein-building blocks and minerals including phosphorus, iodine, magnesium and potassium, beer is rich in calcium - so could benefit your bones. A study by Tufts University in the United States in 2009 found that moderate beer consumption can protect bone mineral density. For years Guinness was even prescribed to pregnant women due to its high Vitamin B content. “It’s  now recommended that pregnant women avoid alcohol but other people could benefit” says nutritionist Vicki Edgson. Choose unpasteurised beer for the greatest health benefits. Pasteurising, or heating to prolong its shelf-life, reduces some nutritional value as the ‘living’ content is removed, says Georgina Young, head brewer at Fuller’s. And cloudy beer is best as filtering removes the yeast and therefore a lot of B vitamins. Martin Read CMBII Managing Director of Inn-Dispensable Personal Licence Courses

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Lager Sales Up Despite World Cup Exit

The latest WDR report (a highly respected organisation within the drinks industry) reports that: “Lager is still selling significantly more than last year, although the increase was not as high as in weeks 1 and 2.”. Tim Wilson comments “we were expecting some drop off in week 3 as the impact of England’s early exit filtered through into pub goers and shopper’s baskets. However, the football has actually got better and even more exciting without England, and consumers are tuning in in big numbers.” So the England lads can luxuriate back home in their mansions; buy that new Ferrari, book another holiday, order their next tattoo and sleep soundly knowing that pubs are still busy without them! Martin Read CMBII Managing Director of Inn-Dispensable.com Personal Licence Courses

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Over-priced Drinks = Less Customers

I had a business meeting yesterday at a certain establishment in Cheltenham. I had a £3.50 pot of Tea (proper tea with leaves), and the person I met with had a 500ml bottle of beer. Here is what the brewer of the beer says about the brew; it is a tastefully dry, crisp and full-flavoured ale, brewed with skill and passion using the finest organically grown Pale Ale malt and organically farmed English hops. It contains wheat and barley malt. 5.0% vol. Knowing the brewer as I do and knowing the price they charge if you order on their website at around £2.10 a bottle - well worth it say I. Not sure the £6.50 I had to pay for it in this particular hostelry had £4.40 worth of “added value” though. On getting back to my office I reflected on the price I had been charged and thought “surely they made a mistake?”, and so I sent a polite email asking if the price was correct. I had a prompt and courteous reply assuring me it is indeed their price point at £6.50 (for slightly less than pint). On my way back to my office I had to then fill up with Diesel, which was £1.32, a litre. So: A gallon of diesel is around £6 and a gallon of beer in this particular establishment is around £59. I have always thought that Diesel was more difficult to find, mine, produce, refine and transport half way across the world than beer. Firstly, to produce Diesel; fossil fuels are mined in the form of crude oil. The oil is extracted from inside the earth, lots of other processes happen and then shipped across the oceans. This, versus beer brewed in Bristol with the main ingredient being wheat, malted barley, yeast, hops and water and delivered 50 miles up the M5. I wonder if the owners of the said establishment ever consider why there were only two of us in the place enjoying the pleasure of handing over £6.50 for a beer (about one hours work on minimum wage) and paying around 9 times the price of Diesel. I have withheld the name of the place as their lawyers probably earn a lot. But whilst we train publicans how to make profit we also train them how to price competitively and how to ensure customer come back! I shall NOT be rushing back! Martin Read CMBII Managing Director of Inn-dispensable Personal Licence Courses

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Mayor & Mayoress Barred from Gosport Pubs

Doesn’t matter who you are, if you misbehave in pubs, you will get barred. Even if you have status, officialdom, and a big chain around your chest! You couldn’t make this up but it is true! A town’s newly elected Mayor and Mayoress have been banned from 36 pubs in their own town, this despite their using that well worn phrase “do you know who I am?”. Well 36 pubs in a Hampshire town, who have collectively barred the couple for 6 months, took no heed of this subliminal threat and duly told them they are not welcome, well not until they behave themselves and do not appear to be drunk and disorderly, which caused their eviction in the first place! The “self important” couple have 6 months to reflect and to swot up on the Licensing Act (which they are responsible in some way for enforcing) thereby ensuring their town’s pubs sell alcohol in a responsible way! Gosport Pubwatch confirmed that the couple have been barred from their 36-pub membership, having been asked to leave one of their member pubs. “Quite rightly so” said the J D Wetherspoon HO spokesperson who supported the local JDW manager who took the original decision to tell them to leave his premises. Pubwatch chairman Phil Cox said, “we didn’t treat them any differently to how we treat anyone else, it doesn’t matter who you are, we want our pubs to be more comfortable, and pleasant places to be in with no abuse towards any member of staff. They should know better!”. Absolutely, so say all of us! Not possible to know if the two worthies are embarrassed or going to take their case to the Court of Human Rights (like some other thug recently barred from the towns pubs in a Cornish resort) because (perhaps unsurprisingly) neither are available for comment. Plus, the Mayor of Gosport website is currently offline. Wonder why? Martin Read CMBII Managing Director of www.inn-dispensable.com Personal Licence Courses

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The Landlord's Right To Ban Anti-social Customers

There is a fundamental principle for licencees that they can “refuse service” to anyone they like, as long as their refusal is not on the grounds of Race, Gender or Disability. In effect when you go into a pub you go into the Landlords “house” and after all each of us has a right to refuse entry to anyone we do not want come into our own homes! I well remember a dirty, smelly, old tramp coming into our pub many years ago and we had no hesitation in telling him he was not welcome, we did give him a wrapped sandwich and a bottle of pop to send him on his way though! I also remember a guy, well known in our town, who after three pints would want to take the world on, he wasn’t welcome either! A Landlord also has a right to “ban” a person from his pub, and often, if that Landlord belongs to a local “Pubwatch” organisation, the same person will (or might) be banned from all pubs within their territory, this without seeking recourse to the law. Well now; such a banned person (a 24 year old male banned for some 6 months from pubs within a Cornish town) is seeking redress from The European Court of Human Rights because he believes that the local Pubwatch organisation have banned him without him having had a chance to defend himself in a court of law. The local Pubwatch spokesperson said “What about the human rights of other people to enjoy their drink in a pub or the rights of publicans to run their business?” I have no knowledge whatsoever of why this fellow has been banned, I do know however that Landlords and Pubwatch organisations do not ban people lightly, why would they when they need all of the customers they can get? Surely publicans must have the right to decide who can and who cant be in their pubs, it is very easy for the libertarians to sit at home and make judgements but you try serving and welcoming for example; some thug determined to make everyone’s life a misery, fuelled with god knows what inside him on a Saturday night when your locals are trying to have a quiet pint! The customers of a pub are the reflection of the Landlord, of his standards and his hospitality; let us hope this fellow is not successful in claiming that his human rights have been infringed! Perhaps he might reflect on the reasons why he was banned in the first place? Martin Read CMBII Managing Director of www.inn-dispensable.com Personal Licence Courses

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SIBA 2014 Champion Ale Brewer

Many congratulations to Joe Holiday, brewer at North Cotswold Brewery, near Moreton in Marsh who has won the prestigious title of Overall Champion Ale for his Hung Drawn ‘n’ Portered Ale at the recent SIBA (Society Independent Brewers) Wales and West competition. Inn-Dispensable is proud to be a supporter of NCB and indeed once had the pleasure of counting the MD Guy Holiday as a tutor of our courses, this before he started his brewery business. Guy remains a keen colleague of Inn-Dispensable and we wish him and his team continued success Should you ever wish to tour the brewery look up their details on www.northcotswoldbrewery.co.uk Martin Read CMBII Managing Director of www.inn-dispensable.com Personal Licence Courses

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UK Law On Acting Drunk Confuses Police

You couldn’t make it up!

The Licensing Act of 2003 has many fine regulations including those to ensure that alcohol is sold Responsibly. One of the regulations is aimed to stop "drunken persons" from being served alcohol. The onus falls upon the person serving the alcohol to not do so, but unfortunately there is no definition of 'drunk'. This means that bar staff have to use some common sense (*blimey*) and subjective judgment. The giveaway signs of 'drunkenness' will likely be a customer’s unsteadiness on their feet, glazed eyes, slurred speech and boozy breath. It is the bar person selling the alcohol who will be the one that could be prosecuted, so they need to be satisfied that the person isn’t drunk. On conviction, they could face a fine of up to £1000! Interestingly there is no offence for a person who is blind drunk to attempt to buy alcohol, it is an offence however to purchase alcohol for someone who appears to be drunk (so watch out when it is your round) and even more interestingly if the police use "actors" to pretend to be drunk, there is no offence for serving alcohol to a person who is acting as if they are drunk, so all of that time spent by actors at RADA is wasted! Not too sure if it is an offence to buy alcohol for an actor who is acting as if he/she is drunk (will have to await a first case). A number of police forces have recently employed actors to carry out some test purchases doing just that (pretending to be drunk). No prosecution could be brought to bear because as stated; serving a person pretending to be drunk is not unlawful. Happy days. Martin Read CMBII Managing Director of www.inn-dispensable.com Personal Licence Courses