Sometimes in a professional setting you’ll come across someone in their 60s who just cannot open a PDF in their email. And the thing is. They’re lowkey not old enough to be acting like that. You guys were in your early 30s at the latest when email took off. You’ve actually been doing this for longer than I have. Get real and click on the damn attachment.
Guy who’s the same age as the Ferris Bueller who hacked into his school’s systems doesn’t know how to open Outlook and wants me to do it for him brother you must be shitting me
I actually said this to a client who was trying to pull the "Oh well I'm 65 you know" card on me a few months ago and he got so embarrassed when I pointed it out.
He has magically learnt how to log into his account and pay for shit on his own though, so it was worth the risk.
working with folks my mother’s age who have been at this job longer than i’ve been alive but they got new computers this week and have flagged me over for help a dozen times in two days because suddenly they don’t know how to save or rename files and like…
i like helping people with computer problems. i really do. i enjoy being helpful and i enjoy helping people overcome their nervousness around computers and getting them more comfortable and confident in their use.
however.
the problem here seems to be that these folks have spent thirty five years in this role and have done their entire computer-based jobs by rote instead of learning what the buttons on your programs do. and i simply do not know how to help fix that level of incuriosity




















