People who work within a system: okay so studies show that the normal system works 90% of the time, but because it’s very bad when it doesn’t work, we’ve set up a process to manage those outliers. We need six well-trained workers to run the system 100% of the time without any serious incidents.
CEOs and politicians, every time: Well i just saw it go right twice in a row which means the normal system which you say works 90% of the time actually works 100% of the time. We’re cutting the team down to one person pulling 18 hour shifts without breaks
If they even wait to see if it works once, it's lucky. If they care whether it works, it's astonishing. If they know how it works, it's fiction.
