I absolutely HATE sites where you need to wait several hours to receive your paid goods. First what'a coming in my mind with such situations are suspicious websites that just waits for people to bait them and stole their money.
I can't believe that, but the same situation happened to me today, while buying DeviantArt points. I opened new DA account to pay someone for custom design. I of course had DA acc, but many many years ago and I couldn't remember my old password and nickname. After new theme and wave of AI "artists" I left that completely trashy website.
Okay, so I opened new account, paid for points and the transaction was successful. My bank charged the money, I received file with confirmation of bank transfer, but my DA still shows zero points. I can't describe how mad I'm right now.
What happened that one of my favorite websites turned into dying, scammer piece of sh!t.
I started reading about similar problems and guess what, It happened to other people too xD
I contacted DA support, but of course finding my open tickets on their website is hell for me and I can't find this section :')
I might delete it when the problem will be solved or keep it (and eventually edit/reblog) we will see.
I can't describe my anger, by their low quality services. When I'm buying something, I want to receive it now. I understand that sometimes regular bank transfer between accounts may take a few days, but I had absolutely zero informations about that while purchasing points.
And I'm curious one thing — while buying games, shopping online or sending money via PayPal, everything works fine and between purchase and receive are mere seconds. So why DA takes so long xD
Oh god, it's the next reason to hate modern DeviantArt
EDIT 1: 24h passed, still no points. I wrote another email to their customer/user help