What saddens me is that, looking at the official Overwatch forums, there is a noticeable difference between how people talk about D.va’s changes and how they talk about Mercy’s.
When you look at the D.va threads there are numbers. Data. Experimentation. Testing. Technical discussions. Her primary fire hitscan versus the lead in needed for her missiles. Cooldowns. They are looking at her as a tank versus as a DPS. People are figuring out what works and what doesn’t work by looking at the game itself.
Mercy is a different story. People aren’t bringing up in-game data. Mercy is about conflicting mindsets. Personalities. Values being projected onto others. “She’s always hiding.” “She’s useless.” “Her Rez is the ONLY THING OF VALUE.” “She tells me to die on point only so she can get Play of the Game and a ton of SR!”
DPS players love her new Valkyrie mode, and why wouldn’t they? She can “participate in battle.” To them it’s about the fight. Mercy isn’t about the fight. Mercy is about her team. Keeping them alive, even after they have died. Her gameplay isn’t about glory, it’s about compassion. The complaints against her that provoked this radical change are not about her inability to care for her team. It’s that she cares too much, and people are offended.
There are 25 characters in Overwatch. They all are capable of damage. Half of them are capable of wiping out an enemy team with their Ultimate. A few, in the right hands, don’t even need their ultimate to accomplish this. There have been complaints about Bastion’s turret griefing entire teams, Roadhog’s hook allowing a 1-2 instant kill, etc. Fine.
One of Mercy’s strategies (but far from her primary strategy) is to allow her team to die. It’s terrible, but true. The fact of the matter is that there are limitations to what Mercy can accomplish, just as there are limitations to what Widowmaker can do, or Reinherdt, or any other character. That’s why support characters exists: to counter the enemy team’s ability to exploit their team’s weaknesses. Unfortunately, Mercy can only fill up one character’s health at a time like someone standing at a gas pump while cowboys and ninja are trying to murder them. Sometimes you need to halt your progress one one health bar to fill another. Sometimes you need to flee to keep yourself alive because you can’t heal anyone if you’re dead. Sometimes your team is so weak that they can’t possibly stand up on their own, and you are in no position to save them. Any of them. If you try, you too will die. There’s only one thing to do.
Resurrection, as it has been since the beginning, is an immensely powerful ability. It allows Mercy to instantly respawn characters who recently died in her immediate vicinity exactly where they were, and with full health. To make it easier to rescue as many of these downed allies as possible, Mercys with the benefit of a microphone will plead with their teammates to coordinate their inevitable deaths so that they all die at one specified location. Usually the objective.
”Die on the point!” they cry in the heat of battle, with Genji’s shuriken tucked neatly inside of their shoulder blades.
The fight ends.
Resurrection.
The fight resumes.
There are two problems with this strategy that Blizzard is attempting to address, neither of which have been or can be solved by recent changes.
The first is the “Hiding Mercy” complaint. When Mercy has Ult charged she hides until she has an opportunity to use it.
Wait, no, that’s not right.
When Mercy players have Ult, they hide until...
No, hold on.
When SOME Mercy players have Ult they hide until they can...
Okay. Okay. I’ve got this.
When some, but not all, but occasionally all players at some point in their careers have ultimate, they will hide until an opportunity to use it arises.
Including: D.va, Reaper, McCree, Junkrat, Hanzo, Sombra, Soldier 76, etc, etc.
This trait, as folks have pointed out in several threads, is not exclusive to Mercy. If you are dead: you cannot use your ultimate. If you are seen: you may die. Simple logic. It only stands out when Mercys do this because they are vocal about it. They tell others they they are retreating. They don’t want to die. If they die, so will their team. Most FPS gamers have accepted death as an inevitability and will go charging in for glory. 1 for 1 trades are preferable to not getting a kill at all. Not Mercy though. Mercy needs to keep her team alive, and to do so, she herself must live. There is no trade. Death is unacceptable.
So, she hides. She calls out to her team. Some listen. Some do not. Fine. She works with what she has.
By removing the potential for Huge Rez, Blizzard hopes Mercys will spend more time actively healing than hiding. They won’t. They will do as they always have, and as all players of all characters have since the game was in beta. They will bide their time. They will wait. They will survive. This isn’t a Mercy specific problem. This is a problem with the game. One, frankly, no one really cares about.
The other issue is that Mercy’s “Undo Button” undermines the hard work and coordination of a team who worked very hard to kill anywhere from one to five characters. Well, yeah, but what about the hard work support characters put in to prevent that wipe in the first place? Or the hard work of the Soldier who was shooting right into D.va’s face only to get taken out from behind by Reaper? What about the hard work the team that died put into not dying? Why not just make everyone immortal, or take away everyone’s ability to deal damage? I’m sure that would be fair and balanced.
Here is what the proposed changes in the PTR do not address, and what bothers me most about, well... life.
People are competitive. Humans, by nature, are competitive. We have organized sports. We have hotdog eating contests. We have businesses whose internal structures built around the idea that some people are better than others, but they need to prove it.
Gamers are very competitive, as some of you may have noticed. Competition is built around being better than other. Proving yourself. Raising your skill. Honor. Justice. Reinherdt-Reinherdt-Reinherdt!
Violence is accepted. Killing is accepted. It’s a game. You kill. You die. If you die more than you kill, then “Get Gud.” Even Mario follows this rule.
Why is healing not accepted? What is wrong with competitive healing? Why are team wipes acceptable as part of the game, but team revives are not?
I’m not even talking about the enemy team and the hard work they put into destroying my precious little army that I’m struggling to protect from their own poor choices. I’m talking about my own team.
Some people, when they hear “Die on the point,” interpret the words as, “Help me get PotG and tons of SR.” They don’t hear the request as an assist. They don’t see the Mercy as benefiting the team. They see the Mercy as seeking personal glory. Incorrect interpretation or not, it shows a huge bias against support. Nobody complains about Junkrat getting team wipe after team wipe on his own, or Reaper, or D.va. Suddenly Mercy wants to save the team from destruction and it’s, “No way, glory hog!” What does this healer know about combat? Why does she deserve such prestige? Burn her! Burn the witch!
It’s frustrating that these cries of foul play are being heard, but competitive, self-minded people are often the loudest. This isn’t just in Overwatch, or gaming. This is the world. Compassion and cooperation are frowned upon. Acceptance of others is offensive. The simple act of giving two hoots about a stranger is met with suspicion.
I will tell you right now: I play support because I care. Shooting’s fun and all, but I want my team to succeed more than I want myself to succeed, and the best and most fulfilling way I can do that is by aiding them directly. I don’t have an ulterior motive. My goal (while arguably selfish if you want to get all Nietzschean me) is success for all.
I think new new changes to Mercy’s ultimate will be fine with severe tweaking. As I’ve said before: keep mobility, keep regeneration buffs, lose the pistol buffs, reduce beam buffs, reduce cooldown on new solo Rez. She may not even need a Rez in her normal pre-Ult state. Fine. I don’t care. It’s a game.
What can you do to encourage teamwork and cooperation? What can you do to reduce toxicity? What can you do to fix people? I’m not just putting that weight on Blizzard’s shoulders, mind you. I’m talking to the world here.
Fix humanity. That’s the balancing patch that I want.
Play nice. Play fair.