I'm officially transferring to a new location for my job
For a little background, I work in customer service and was hired by the company back in July of last yr and did my training at another location since the one I'm currently at wouldn't open until October.
Training went great. My assistant CS manager was going to be the assistant CS manager at the new location. She was amazing, always on top of things.
When it was time to go to the new store, everything was fine until a few weeks in.
Rude coworkers treating me like I'm incompetent, management telling me things months into my job I should've been told in training. The whole shitty shabang.
2 weeks before Thanksgiving, I put in a time off request that sat there for 2 weeks untouched. I was put on the schedule for the 27th (I hadn't been able to seen the schedule for that week when I put in the request). I didn't do anything abt it because I had faith in management that they would do their jobs and at least look at the request because I couldn't possibly be the only person taking time off for the holiday, especially since my assistant CS manager already knew I was going out of town.
I received a call 2 hours into the shift that I couldn't be at because I was in a different state asking me if everything was alright since they hadn't seen me. I told them everything was fine and that I was just out of state. I also explained that I had put in a time off request 2 weeks in advance. She tried to tell me that maybe it was denied and I told her no that it was sitting at pending for 2 weeks. I honestly think they didn't notice I wasn't there until I had to do carts.
After that, I wasn't scheduled for a while and received a message of "possible separation" due to the fact that I hadn't worked in a while. Not my fault. I have no control over my schedule. When I called to speak to my assistant CS manager since she was really the only one who gave a damn abt me, I was bluntly told that she had been promoted and didn't there anymore.
Then, when I finally got scheduled again, I met our CS manager. She'd seemed nice enough at the welcome to store thing, but I hadn't seen her since. I was just doing my job and she comes over, asking me if I'd been trained on our carryout service. I say yes. She tells me that if I continue to not ask people if they need help out to their cars, she's gonna send me home. Mind you, the customers that we'd had come through were either big families or decently fit guys who barely had anything. So, out of fear that I was still being watched (I was on the complete opposite side of the store from her when she came over) and would be sent home, I asked EVERY. SINGLE. PERSON. who came through the line if they needed help out. And guess what? People laughed at me. You know why? Because it's ludicrous. If they look like they need help, I'll ask, but if it's people who obviously don't, what's the point?
From then on, she continued to treat me like I didn't know what I was doing and today was no different.
Today, I was scheduled from 1:30pm to 5:45pm. I get there, clock in, and she tells me I need to do a store sweep among a billion other things before I had carts in half an hour. So I go get the broom and begin working. Then I get called back to the front to do a pickup order.
By the time I'm finished with that, it's 4 mins into my cart time, so I put up the broom. As I get ready to go do carts, she stops me and asks if I did the store sweep. I say I got through part of it and she asked if i swept the front of the store. I say no because I was called by the girl at the CS desk to do a pick up order. She asks me what time I got there, even though she has schedule papers right in front of her in her hand. I say 1:30. She says ok and leaves and I go do carts.
My mom was shopping at the store during this time and she said whe she was leaving, the CS manager looked as if she was standing guard by the door, like someone was gonna escape.
Everyone I've ever talked to about the company who has also worked there has also had a horrible experience.
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