The fire alarm story makes a really good point because, this isnât just a problem with computer security, itâs a much bigger problem of, corporate workers thinking they know better than the people who actually do the job.
I deal with this a lot, as a truck driver. Trucks are being built with a lot of new, fancy safety features that sound really nice to the corporate people who buy the trucks and the insurance companies that offer discounts for having them on the truck. The problem? All of those devices are designed, and tested, under perfectly ideal conditions and those are the only conditions they work under.
My favorite example is the system my current truck has that automatically steers the truck, if it thinks Iâm too close to a line. Within the first month of having that, I nearly killed someone riding a bike because, when I merged, to go around them, the truck saw the line and tried to steer back into the lane.
The reality of these new systems is that trucks now have a lot of alarms that frequently set off when thereâs not actually anything wrong. Most drivers are now constantly monitoring the ones that can be turned off, which is taking their attention away from the road. The ones that canât be turned off, are so loud, and annoying, that weâre now seeing a major increase in drivers having anger issues (thatâs not something you want a truck driver to have BTW). Meanwhile, a lot of people, in some office, are patting themselves on the back for the system they designed that works great, on a closed road, in California, in perfect weather