my most ungrounded and unresearched fear is that so many companies are pushing AI in part because it builds them a pathway towards a subscription model for a huge number of things that should not be subscription, but theoretically could be:
do you want to talk to verizon's help desk because there's an error on your bill? to access a real agent, you have to pay for Verizon Access+, only 5.99 a month.
want to filter out all the fake job postings from the real ones? subscribe to Indeed: Advanced Tactics and only verified postings will appear on your dash.
sick of the infinite ai slop? buy Google Premium; it'll automatically detect ai within a site and gives it a credibility score. with premium plus, you can shuffle high-credibility results to the top.
do you want a "luxury" experience? well, you'd have to pay for that luxury, and since the company sure doesn't want to pay its employees; the cost would fall to the consumer.
when automation has made every experience unpleasant; the experience of genuine humanity will be commodified.
This is already happening – one of the softwares used by a museum I work at only lets you talk to a human help agent if you have their premium subscription. It's such bullshit
the fact you are not the only one in these notes saying "no this is already happening; i have to pay money to speak to a representative" is just... really awesome! you said a software used by museums is doing this shit? okay! great! wonderful!! anybody know where i can scream
