A quick guide for trans people who are using/ forced to use the disabled toilet due to transphobic bullshit in the UK when you wouldn’t otherwise need to do so. From a transgender wheelchair user who has given this topic a lot of thought.
Remember you are a guest in this space. I don’t know a single person who would rather you shit yourself or get assaulted than use the disabled toilet, but please remember that these toilets are built and designed for disabled people after a huge amount of campaigning and activism.
Don’t touch or move things you don’t need to. If you’re not familiar with how things work or why they are where they are just leave it be. The position of a bin might not mean anything to you but it could be really important to a wheelchair user who needs to change their tampon. Don’t touch things like grab rails either – while they’re fairly tough and you’re unlikely to cause any damage it’s not impossible and if you don’t touch it, you can’t break it.
Related, but important enough to have its own point: please don’t touch the red cord. Do not tie it up, do not wrap it around anything, don’t tuck it behind a bin. Don’t touch it (The only exception to this is to untie a cord that’s been tied up) If the cord doesn’t fall freely to the floor it could prevent a disabled person calling for help in an emergency. If you’re worried about accidentally pulling it there’s almost always at least one reset button in there with you. Press that and it cancels the alarm.
If possible allow other people waiting to go first. A lot of disabilities, both visible and less apparent, can cause problems with incontinence, urgency or pain that make it difficult for someone to wait to use the toilet. If there’s someone else in the queue and you are able to do so, offering to let them go first might really help them out.
If you want to get a radar key, get it from disability rights UK or give a small donation to a disability charity (again only if you’re able to). I’ve seen a couple of trans orgs giving away free radar keys and it’s unclear how they are being sourced. Knockoffs are common but only “real” RADAR keys are from Disability Rights UK and any profits help fund their charity work. Bear in mind that most disabled people also have to pay for these keys which are about £5. (Disability Rights UK say their keys are to be sold to disabled people or organisations only, this is a legal thing they have to say about VAT relief. There is no real way of following up how disabled someone who buys a radar key is because you don’t need to claim any benefits to be eligible for VAT relief and keys are a low value item that isn’t worth anyone looking into when things like adapted cars exist. Be gay, do crime, support disabled people having rights.)
Know the difference between a standard accessible toilet and a changing places toilet. Don’t use a changing places toilet if there is any other safe option. These have a different symbol and are bigger and fitted with extra equipment for severely disabled people and our carers. That equipment is more sensitive than anything you’ll find in a standard accessible toilet so if you do find yourself in one touch nothing. Especially don’t move the hoist (lifting equipment) as it can cause it to run out of power and make the whole space functionally useless if it’s not in the right space on the track. (To be fair this is an unlikely scenario as there aren’t that many of these toilets, but just in case)
Don’t suggest renaming accessible toilets. They’re primarily there for disabled people who can’t use an alternative, and disabled people will be looking for an accessible toilet. For most spaces you can look for an accessible toilet and have a good chance of finding a gender neutral space, but that doesn’t work the other way around. Calling it an “inclusive toilet” or “gender neutral toilet” tells me absolutely nothing about whether my wheelchair will fit.
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