just cos i smile all the time

doesn't mean i'm not into crime, 24, they/them, existing on this beloved hellsite, follow from casual-crispymain but please don't follow that blog

[princington]

[past]

my final act of love was surrender

[wizardarchetypes]

never thought this day would come but i’m currently having a customer service experience so bad right now that i’m defecting from the employee regiment and joining the customers in their next battle. i don’t know who i am anymore.

[wizardarchetypes]

experience that makes me research local customer service supervisors for a global corporation and tag them in a LinkedIn post, to fall upon their mercy.

[wizardarchetypes]

long story short i have worked for a call center in customer service before and i knew something was not working out. i've had to call about this issue 5 times in 4 weeks because it's still not resolved, and each time the conversation has ended i've asked for an email confirmation of our conversation and a ticket number so i can call back and reference it with a new representative.

well every time i've called, the new representative has been like "i'm so sorry, but there's no ticket by that number. i have no record of you ever calling about this. i'll start a ticket for you."

finally, the fifth time i nearly burst into tears of frustration and i said "i don't want you to start a ticket for me, because it will be the sixth ticket created for this same issue. every week, one of your colleagues tells me they'll create a a new ticket for me, and then nothing happens."

they said, "i'm sorry but i have no record of those tickets existing." and i was like i KNOW. but they doooooo what is happening.

finally i got transferred to a supervisor's supervisor.

if you've ever worked in online customer service, you know that when a customer calls with a problem, you create a "ticket" that puts that issue into the system. if you can't resolve it, it goes into a ticket queue, where other people with the ability to resolve it select it, put it into their personal working queue, and resolve it.

well after 30 minutes of searching, this supervisor tells me, dumbfounded, that she's discovered a completely unique queue she's never seen before, where my tickets have been going somehow. a pocket universe queue that no one has access to or can edit or select from, not even her. she has no idea what's happening. she's like "yes, here are all your tickets, and no one can open them or comment on them or resolve them.....this is crazy......" and it's JUST my tickets in there. no one else's. of tens of thousands of customers.

all professionalism fell by the wayside. i told her i've worked with those queues before and also found that totally wild. she was like "what the hell is going on...." and talked me through everything she was seeing and how gobsmacked she was. we were both like "this is one for the books truly"

tells me she's going to have to bring this up above herself because this is a really big error on like, a coding level, that she has no idea how to resolve. tells me she will personally call me back tomorrow to update me.

four days pass with no word.

i call customer service again. random agent. explain the entire situation, including that last bit.

agent says "i'm sorry but i have no record of those tickets existing. i'll have to start a ticket for you. rest assured, it will be resolved."

i said, "no it won't be. it never will be. because they're in the special queue."

clearly not believing me, they said, "i've heard nothing about that. i'll start a new ticket for you."

[unknownundertalefan64]

In a local production of hadestown that i saw, when it came time for orpheus to sing epic III, the fates didnt give him his guitar back. You see, up on the platform by hades' office door, a shiny black guitar has been mounted on the wall throughout the whole play. It is this guitar that orpheus is given to play epic III on: hades' guitar. He once sang a song of love like orpheus, you know.

[greatcheshire]

Hah. Just pulled a fast one on Hades. He’s going to let us both go. All we have to do is walk one after the other and I don’t have to look back. This is going to be SO easy.

[kevinbikes]

Is she still there?

[greatcheshire]

Of course she’s still there! Why wouldn’t she be? In fact, I’m pretty sure I can hear her still walking behind me! Then again, maybe that’s the sound of my own footsteps…

[lily-valley-hyperfixates]

I mean, it is Hades, lord of the dead. He’s pretty territorial about the souls that cross the Styx. Maybe he pulled a fast one on you?

[greatcheshire]

That’s a good point… why would he let me win? This is a trap, isn’t it? He’s trying to fool me into leaving without her. But no. No, I shouldn’t look. I know she’s right behind me. I just know it… right?

[doggirlpaws]

She's being awfully quiet, isn't she? I wonder what she thinks of all this

[greatcheshire]

That’s a good point…. I can’t hear her anymore. I can hear the walls echoing my feet but not her. Surely she’s not there. I can see the light but I can’t hear her. Maybe just a quick glance back. Just to make sure she’s there. Hades probably won’t even notice. I can’t leave without her. I just gotta be sur-

[greatcheshire]

It’s you

[skinks]

I love that thing when people get a little bit tongue-tied and garble what they’re trying to say so they make a little “blegh” 👅 noise and start over. verbal reset button. hitting the top of the tv to unscramble the signal

[onevoicesremnants]

Been kinda quiet on here so here have some human polytrix for a change *continues to throw yuri at your face before running away*

[just-spacetrash]

in my little pony universe youd go to a job interview and theyd be like so how does your cutiemark reflect your dedication to this position. And every time youd have to spew some bullshit about how your cutiemark of two tennis rackets actually means youre a team player and good at multitasking and view the market like a playing field. or whatever. and you wouldnt even get the job

[fvckw4d]

Thanks to Equestria v Sugar Sprinkle, cutie mark interview questions are considered hiring discrimination, so if anypony asks you any cutiemark related questions or even alludes to any questions about your cutiemark such as "In your own words, describe your life purpose" you can and should refuse to answer. Know your rights, ponies.

[gallusrostromegalus]

A cat is a machine that turns proteins into violence.

[starathsbunker]

#Helios was declawed by his former owners so he doesn't just slap things he dislikes like most cats#he really only feels confident in hissing at them#Especially because a lot of the thing he doesn't like are bugs and those are sharp sometimes :(#Selene has figured this out and now when she hears him hiss she sprints over the kill the fuck out of the bug#Helios has learned she will do this so he'll hiss at stuff louder and louder until she hears him#A nervous old man and his emotional support homicidal maniac tags by @gallusrostromegalus

I couldn't reblog without the tags because the context is hilarious

[gallusrostromegalus]

A Nervous Old Man (right) and his Emotional Support Violence Machine (Left)

Yes, he is more than twice her size. Yes, he is five times her age. Yes, he cries like a big baby until she kills Unacceptable Scary Things (earwigs) for him.

[cm8x-insanity]

I couldn't get these two and their dynamic out of my head, @gallusrostromegalus I doodled them (guessed on their collars)

[gallusrostromegalus]

OH MY GOD MY CATS HAVE FANART

[hiveswap]

Not now, kitten, m- da- m- your parental figure is in the middle of a gender crisis

[wasteofprotons]

biting can communicate so many emotions. angry? one big bite. affectionate? lots of little bites. sad? chewing on something thoughtfully. happy? many chomps. what isn’t there to love about it

[wasteofprotons]

on a completely unrelated note could the people I love move within 1-2 feet of me

[gremlininho]

A butternut woollyworm ♡

[darkmoonhyena]

Inspecting my grean

[darkmoonhyena]

Yep that's grean!

[prokopetz]

Monster dating sim with a Sierra adventure game circa 1990 ethos about bad endings where the monsters are genuinely well meaning and there are just an unbelievable number of ways for them to accidentally kill you, and – this is key – there's a fuckass narrator who has a unique stupid pun for every single one.

[prokopetz]

Ideally it should also have a 90s Sierra adventure game approach to routing, like you can make a seemingly innocuous decision in the first five minutes of play that locks you into an unavoidable bad ending. You neglect to pick up the condoms from the nightstand (which is not even visually flagged as interactable) in the very first scene, and three quarters of a route later you have a bizarre allergic reaction to your partner's bodily fluids that somehow causes your head to pop off of your shoulders and go shooting out the window like a bottle rocket. The narrator responds with a strained wordplay about the semantic distinction between "getting" head and "giving" head.

[gumbamasta]

[ggcrono]

[s-t-a-r-c-o]

im reading discworld and im on the third book and i only just realized they arent arranged like this

[sator-the-wanderer]

I raise it to

[sandpancakecat]

My mom thought it was an elephant standing on four turtles

[sometiktoksarevalid]

[redcoatsuggestions]

get Court-Martialled for Discreetly Gambling with your Comrade behind a tavern

[redcoatsuggestions]

Stand Testimony against a Colleague on Charges of Desertion so as to gain Pardon for the Charges of Gambling brought against you