Fun, someone said the words “prior authorizations” around me and now I’m pissed off at 730am on my day off. I go off on this rant all the time. ALL THE TIME.
Oof. This man gets it.
Every time I have to send a fax to a doctor saying "hey this med needs a PA" I get violently angry.
Hint: if your PA gets denied call your insurance and ask for the credentials of the person who made that call. Usually they will approve it instead of admitting they hired some 18-year-old with no relevant training or experience to scan for buzz-words and just deny everything
Please don't do that, the frontline person on the phone won't be able to answer that or approve it.
Ask for the HIPPA compliance officer or contact info for them and ask THEM who's looking at your records, then continue as stated.
Side note: as somebody who routinely had to go to bat for foster care kids, judges and social workers also gatekeep medical treatment in this manner too

























