You should take some time to read @3liza's post documenting the Phantom Report Bug (which she deserves praise for doing, thank you eliza) and see how fucking broken Tumblr's report tool is. I also want to reiterate something she is once again correct about: no one files bug reports. I have first hand experience working at Tumblr and I remember having to tell web devs on Staff "i saw a post about someone talking about a bug" and they were unaware because no one followed through to file a bug. I have fixed bugs that I saw people posting about that were in my domain (I'm a mobile dev) but were not in the system. No this is not an endorsement of "complain about it enough and eventually someone will see it", this is an endorsement of "file a bug report directly to computer companies and people will most likely read it and probably fix it". I mean it this is not a Tumblr-only thing. I've seen this at every company I've worked for. Just fucking file a bug report please I beg you, software gets complicated and the devs are just unaware that there's a bug until you bring it to your attention. And they want to fix the bug! I promise!
I used to file bug reports decently often, but it got to the point where support always wanted so much evidence of the bugs from me (including for consistently reproducible bugs that affected literally every person I asked about it on here!) that it felt like I was doing unreasonable amounts of free QA for them, and even when I did do all that the bugs still never got fixed.
I mostly stopped filing the reports because it became too predictable that if I bothered, I'd have to follow it up with a bunch of work to even have a chance of being listened to, only to inevitably be told that support was unable to reproduce a bug that had been trivially reproduced by like a dozen random people. I dunno. It just wears you down after a point.























